Stop 0x0000000A(BOSD) error, please help!

most of the pepole here are not usinkernel dumps to analysis problems.

do u have msn messenger ?

you can upload it throgh messenger to me.

Does that mean I am having the previous version of this driver (Acer Modem Driver) install on my computer? Can you also find out what caused the other two BSOD: Stop 0xA and Stop 0x50? Just ask if you need any info about my computer. Thank you

yes, I have

The version which has bugcheck 7F is at Fri Jul 25 23:22:50 2003.

Search google with the keyword "BOSD and agrsm.sys" and you will find my post relating to the problem agrsm.sys.

Can you give me your MSN e-mail address? So I can send the kernel dump to you

You could also find the dump file(s) and zip it/them up per this Microsoft KB article. Then attach the zip file into your next reply so someone can have a look.

Regards

Threads merged.

How do I zip the kernel dump file up? I don't know how to do that

You don`t need to zip the dumpfiles up, you can attach them directly to your next reply.

Click the reply button and Scroll down until you see a button Manage Attachments. Click on that and a popup-window opens.
Click on the Browse button, find the minidump file on your PC and doubleclick on it.
Now click on the Upload button in the popup. When done, repeat for anyother minidump files you wish to attach. Then, once you`re finished, click on the Close this window button.
Finish your message-text, then click on Submit Message.

Regards Howard

Can I attach the kernel dump in my message? They told I can't do that because the kernel dump is too large? Is that true?

Hey EZ123, sorry for the delay, I already have the kernel dump you asked for. If you can give me your MSN e-mail address, I can send it to you right away. I hope you will be able to find out the EXACT cause of the BSOD from it. Thank you. CHEER!

Sorry, but no you can`t attach a kernel dump as it`s too large(100mB) and we have a limit of 100kB.

Have you ran Memtest86+ as was suggested? If not, you should do so.

Also, take a look at the posts in this thread by cpc2004.

Regards Howard

no, because I don't think the cause is related to the rams. How come no one can find out the EXACT cause of the BSOD, I'm getting frustrated

You have not said if you tried another modem driver or not. If you don't follow the instructions given, how do you expect to solve your problem. We do not have "magic wands" to wave over your sick computer!

adu123,

I am not Jesus. This is a free forum and if you want a solid answer. Pay microsoft to resolve your problem.

How do I do that?

If you don`t test your ram etc, how are you ever going to know?

Regards Howard

You've looked at the minidump I provided, right? How sure are you that the cause is related to the ram? I know the BSOD are either caused by KSecDD.sys or ntoskrnl.exe. However, no seems to know what's going on. Anyway, thank you for your reply

See if this helps any... Please note, you will have to read and do it yourself:

http://www.geeknewscentral.com/archives/002150.html

The article does not mention about KSecDD.sys or ntoskrnl.exe

You just don't want to do any work do you... Try what is mentioned and see if there is any error data recorded after you restart from a shutdown BSOD. If there is any error data, write it down and post it here. If there is no error data, what have you lost? A little time...

... and while your at it, post any new minidumps

what do you mean by "error data", such as? beside, my computer won't restart after the BSOD show up