adu123 said:no, because I don't think the cause is related to the rams.
howard_hopkinso said:1: If you have Roxio Easy CD Creator 5.0 or Direct CD 5.0 installed, uninstall these programmes and see if it helps.
2: Test you ram. Your minidumps suggest a possible ram problem. Instructions for using Memtest86+ can be found HERE.
3: If none of the above helps, go HERE and follow the Instructions for troubleshooting.
4: If you can`t be bothered to do any of the above. Take your computer to a pc repair shop and have them fix it for you.
Regards Howard
howard_hopkinso said:
adu123 said:Hi, I'm running window xp home edition SP2. When I tried to shut down my computer, the BOSD immediately show up. I've copied down the error name: IRQL_NOT_LESS_OR_EQUAL and the stop code: 0x0000000A. I was going to attached the dump file in this message, but none of them is openable. When I double-click on the dump file, a window pop up says the following: Window cannot open this file. Can someone tell me how to resolve this? Thank you