theRadiantChild
Posts: 424 +0
Friend of mine gave me his laptop to look at. I opened firefox and surfed around and im getting random tab popups. Also a phoney download java page. Malwarebytes found nothing and neither did MSSE. Here is the DDS log...
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UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
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DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 2/24/2014 9:48:54 AM
System Uptime: 8/29/2014 8:38:59 AM (1 hours ago)
.
Motherboard: Dell Inc. | | 0NF743
Processor: Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz | Microprocessor | 983/166mhz
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==== Disk Partitions =========================
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C: is FIXED (NTFS) - 74 GiB total, 49.404 GiB free.
D: is CDROM ()
E: is FIXED (NTFS) - 0 GiB total, 0.07 GiB free.
.
==== Disabled Device Manager Items =============
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==== System Restore Points ===================
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RP57: 8/18/2014 6:36:00 PM - Windows Update
RP58: 8/21/2014 8:10:46 PM - Windows Update
RP59: 8/23/2014 12:26:49 PM - Windows Update
RP60: 8/25/2014 8:05:07 PM - Windows Update
RP61: 8/29/2014 8:20:08 AM - Windows Update
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==== Installed Programs ======================
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Adobe Flash Player 14 Plugin
Adobe Reader XI (11.0.08)
aioprnt
aioscnnr
calibre
CCleaner
center
Conexant HDA D110 MDC V.92 Modem
Coupon Printer for Windows
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
essentials
Intel(R) Graphics Media Accelerator Driver
Kodak AIO Printer
KODAK AiO Software
Malwarebytes Anti-Malware version 2.0.2.1012
McAfee Security Scan Plus
Microsoft .NET Framework 4.5.1
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Mozilla Firefox 31.0 (x86 en-US)
Mozilla Maintenance Service
ocr
PastaQuotes
PreReq
PrintProjects
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft .NET Framework 4.5.1 (KB2931368)
Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2810073) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2880971) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2881071) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Excel 2010 (KB2837600) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition
Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition
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==== Event Viewer Messages From Past Week ========
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8/28/2014 6:08:04 PM, Error: Microsoft-Windows-HAL [12] - The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.
8/28/2014 4:58:06 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.183.688.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.10904.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
8/25/2014 6:04:32 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
8/24/2014 4:32:10 PM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
8/24/2014 1:19:41 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the PastaQuotes service to connect.
8/24/2014 1:19:41 PM, Error: Service Control Manager [7000] - The PastaQuotes service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
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==== End Of File ===========================
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 2/24/2014 9:48:54 AM
System Uptime: 8/29/2014 8:38:59 AM (1 hours ago)
.
Motherboard: Dell Inc. | | 0NF743
Processor: Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz | Microprocessor | 983/166mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 74 GiB total, 49.404 GiB free.
D: is CDROM ()
E: is FIXED (NTFS) - 0 GiB total, 0.07 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP57: 8/18/2014 6:36:00 PM - Windows Update
RP58: 8/21/2014 8:10:46 PM - Windows Update
RP59: 8/23/2014 12:26:49 PM - Windows Update
RP60: 8/25/2014 8:05:07 PM - Windows Update
RP61: 8/29/2014 8:20:08 AM - Windows Update
.
==== Installed Programs ======================
.
Adobe Flash Player 14 Plugin
Adobe Reader XI (11.0.08)
aioprnt
aioscnnr
calibre
CCleaner
center
Conexant HDA D110 MDC V.92 Modem
Coupon Printer for Windows
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
essentials
Intel(R) Graphics Media Accelerator Driver
Kodak AIO Printer
KODAK AiO Software
Malwarebytes Anti-Malware version 2.0.2.1012
McAfee Security Scan Plus
Microsoft .NET Framework 4.5.1
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Mozilla Firefox 31.0 (x86 en-US)
Mozilla Maintenance Service
ocr
PastaQuotes
PreReq
PrintProjects
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft .NET Framework 4.5.1 (KB2931368)
Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2810073) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2880971) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2881071) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Excel 2010 (KB2837600) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition
Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition
.
==== Event Viewer Messages From Past Week ========
.
8/28/2014 6:08:04 PM, Error: Microsoft-Windows-HAL [12] - The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.
8/28/2014 4:58:06 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.183.688.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.10904.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
8/25/2014 6:04:32 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
8/24/2014 4:32:10 PM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
8/24/2014 1:19:41 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the PastaQuotes service to connect.
8/24/2014 1:19:41 PM, Error: Service Control Manager [7000] - The PastaQuotes service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================