The computer has rebooted from a bugcheck. The bugcheck was: 0x00000109

By Najarati
Mar 1, 2011
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  1. Hey guys,

    Well, there's more to this than the header suggests, that's just the most recent reboot message I pulled from the event viewer. I'm new here, but I was hoping you all might able to assist me with some crashing I've been having. First, here is a little history that might help.

    I built the machine in question back in late 2009 (specs are listed below.) Everything came together nicely except for one thing. The system would just randomly crash. My gut instinct was to test the memory. So I used MemTest86+ to test each of the three modules individually over the course of three nights—no errors. I next checked the timings and voltage settings to make sure they were to Corsair's specifications—they were. Then I tried downclocking the memory. It’s rated for 1600, but I set it to1333. This seemed to do the trick for the next year or so (up until yesterday morning). Suddenly, my machine is crashing once again, typically in the morning while I’m sleep. I can run through a bevy of games or browse and be just fine. So far, it’s been limited to while the system is “idling.”

    I suspect the memory modules are still somehow at fault, and I have replacements on the way. Still, I’m curious to see if there’s something else amiss. The most recent actions I performed before these issues started happening was installing Service Pack 1 for Windows 7, a “reliability update for x64-based systems” from Windows Update, and a cumulative DirectX update so I could play the Dragon Age 2 demo (fun game). I encountered no issues while installing these updates. My system specs are below:

    ------------------
    System Information
    ------------------
    Time of this report: 3/1/2011, 07:44:20
    Machine name: GAMEBOXPLUS
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
    Language: English (Regional Setting: English)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: BIOS Date: 11/03/09 13:28:23 Ver: 08.00.15
    Processor: Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz (8 CPUs), ~3.2GHz
    Memory: 6144MB RAM
    Available OS Memory: 6136MB RAM
    Page File: 2044MB used, 10223MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    Motherboard: ASUS Rampage II Extreme
    Soundcard: Onboard SupremeFX
    Video: Sapphire Vapor-X ATI Radeon HD 5870
    Memory: Corsair Dominator 6GB (3 x 2GB) 240-Pin DDR3 SDRAM 1600 (PC3 12800) Triple Channel Kit Model TR3X6G1600C8D
    Primary Drive: Intel X25-M Mainstream SSDSA2M080G2XXX 2.5" 80GB SATA II MLC Internal Solid State Drive (SSD)
    Secondary Drive: Western Digital VelociRaptor WD3000HLFS 300GB 10000 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive
    PSU: OCZ Z Series Gold OCZZ1000M 1000W ATX12V 2.3/ EPS12V 2.91 SLI Certified CrossFire Ready 80 PLUS GOLD Certified Modular Active PFC Power Supply

    Here are the Blue Screen View logs of both the most recent crashes and the ones I had in the past. Perhaps a correlation can be drawn:

    RECENT:

    ==================================================
    Dump File : 022811-11996-01.dmp
    Crash Time : 2/28/2011 6:55:11 AM
    Bug Check String : MEMORY_MANAGEMENT
    Bug Check Code : 0x0000001a
    Parameter 1 : 00000000`00041790
    Parameter 2 : fffffa80`00859800
    Parameter 3 : 00000000`0000ffff
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+80640
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\022811-11996-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 276,344
    ==================================================

    ==================================================
    Dump File : 022811-12620-01.dmp
    Crash Time : 2/28/2011 5:33:46 AM
    Bug Check String : MEMORY_MANAGEMENT
    Bug Check Code : 0x0000001a
    Parameter 1 : 00000000`00041201
    Parameter 2 : fffff680`0000f008
    Parameter 3 : 94400800`1f3b7805
    Parameter 4 : fffffa80`074524b0
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+80640
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\022811-12620-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 276,344
    ==================================================

    ==================================================
    Dump File : 022811-12979-01.dmp
    Crash Time : 2/28/2011 9:15:26 AM
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x00000050
    Parameter 1 : fffffca0`00023748
    Parameter 2 : 00000000`00000000
    Parameter 3 : fffff800`02d5c670
    Parameter 4 : 00000000`00000007
    Caused By Driver : 1394ohci.sys
    Caused By Address : 1394ohci.sys+3b2cf70
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\022811-12979-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 287,181
    ==================================================

    ==================================================
    Dump File : 030111-12558-01.dmp
    Crash Time : 3/1/2011 5:53:24 AM
    Bug Check String :
    Bug Check Code : 0x00000109
    Parameter 1 : a3a039d8`9e6bf5bd
    Parameter 2 : 00000000`00000000
    Parameter 3 : 0d1f43dc`20338052
    Parameter 4 : 00000000`00000101
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+80640
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\030111-12558-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 288,717
    ==================================================

    OLDER:

    ==================================================
    Dump File : 061210-12714-01.dmp
    Crash Time : 6/12/2010 4:47:59 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 00000000`00000000
    Parameter 2 : fffffa80`05ce58f8
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+4a5f3c
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\061210-12714-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    Dump File Size : 262,144
    ==================================================

    ==================================================
    Dump File : 033010-12090-01.dmp
    Crash Time : 3/30/2010 10:55:31 AM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 00000000`00000000
    Parameter 2 : fffffa80`05cd88f8
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+4a63cc
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\033010-12090-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    Dump File Size : 262,144
    ==================================================

    ==================================================
    Dump File : 110909-11528-01.dmp
    Crash Time : 11/9/2009 7:32:10 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 00000000`00000000
    Parameter 2 : fffffa80`05ce88f8
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+4a63cc
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\110909-11528-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    Dump File Size : 262,144
    ==================================================

    ==================================================
    Dump File : 110909-12074-01.dmp
    Crash Time : 11/9/2009 5:20:09 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 00000000`00000000
    Parameter 2 : fffffa80`05ce18f8
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+4a63cc
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\110909-12074-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    Dump File Size : 262,144
    ==================================================

    ==================================================
    Dump File : 110909-11278-01.dmp
    Crash Time : 11/9/2009 3:15:50 AM
    Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000007e
    Parameter 1 : ffffffff`c0000005
    Parameter 2 : fffff880`04f83d0c
    Parameter 3 : fffff880`0433f808
    Parameter 4 : fffff880`0433f060
    Caused By Driver : dxgmms1.sys
    Caused By Address : dxgmms1.sys+215e1
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\110909-11278-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    Dump File Size : 276,288
    ==================================================

    ==================================================
    Dump File : 110809-11310-01.dmp
    Crash Time : 11/8/2009 9:10:36 AM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 00000000`00000000
    Parameter 2 : fffffa80`05cee8f8
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+4a63cc
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\110809-11310-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    Dump File Size : 262,144
    ==================================================

    ==================================================
    Dump File : 110809-12916-01.dmp
    Crash Time : 11/8/2009 6:03:55 AM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 00000000`00000000
    Parameter 2 : fffffa80`05cc58f8
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+4a63cc
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\110809-12916-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    Dump File Size : 262,144
    ==================================================

    I’ve also included the minidumps for all these crashes. If there’s anything further you need just let me know and I’ll do what I can. Thanks!

    Attached Files:

  2. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    There are a lot of 124 eror codes in the above so this would be a good place to start.

    http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

    Memtest86+ is good but it can miss minor errors. The best test possible is to run the machine on one stick at a time for a day or two and see if the crashes continue with any particular stick.

    Running Driver Verifier would also be worth while, as follows:

  3. Najarati

    Najarati Newcomer, in training Topic Starter

    Well, I went ahead and gave the Driver Verifier a quick run. The computer booted normally, but it only took maybe a minute or two before the screen froze and the computer rebooted. I find this interesting because I generally can't cause the computer to freeze quickly like that when running normally. It doesn't seem to be dependent on load, either. Star Trek Online and Dragon Age 2 both ran fine and with settings maxed (so far). Interestingly enough, when left idle the freezing seems to occur during the morning around 5 AM to 9 AM, then it's fine for the rest of the day. That's my observations so far over the past two days.

    Here's a Blue Screen View of the minidumps generated:

    ==================================================
    Dump File : 030111-18267-01.dmp
    Crash Time : 3/1/2011 7:23:51 PM
    Bug Check String : DRIVER_VERIFIER_DETECTED_VIOLATION
    Bug Check Code : 0x000000c4
    Parameter 1 : 00000000`000000f6
    Parameter 2 : 00000000`00000130
    Parameter 3 : fffffa80`06f2eb30
    Parameter 4 : fffff880`03fb66f6
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+80640
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\030111-18267-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 287,245
    ==================================================

    ==================================================
    Dump File : 030111-16754-01.dmp
    Crash Time : 3/1/2011 7:20:33 PM
    Bug Check String : DRIVER_VERIFIER_DETECTED_VIOLATION
    Bug Check Code : 0x000000c4
    Parameter 1 : 00000000`000000f6
    Parameter 2 : 00000000`00000130
    Parameter 3 : fffffa80`079edb30
    Parameter 4 : fffff880`03f076f6
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+80640
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\030111-16754-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 287,053
    ==================================================
  4. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    Well driver verifier has done its job but I doubt if the driver mentioned is the true culprit. Please list your Anti Virus/Malware/Spyware programs and Firewall.
  5. Najarati

    Najarati Newcomer, in training Topic Starter

    I'm using ESET NOD32 Antivirus 4 for my antivirus and Windows Firewall for my firewall. It also appears that Windows Defender is also active.

    There was another crash during the night. I'm noticing a pattern. So far, the system has always crashed between 5 AM and 6AM. Sometimes it will crash again after that, but there’s always at least one crash at around that time. I know there is a daily scan scheduled to run at 5:00 AM every day. I've run a scan before, though, and it hasn't caused a crash, but I find it interesting.

    Curious, I also noticed that Windows Defender had a quickscan at 5:29 AM. I'm not sure if that's relevant, but it's something I noticed. I also ran chkdsk /r /f on my C: drive, but it's an SSD so I'm not sure if that's going to do much. Windows took about two seconds to perform the check and reported the volume as clean.

    Also, here is the Blue Screen View for the two crashes the other day:

    ==================================================
    Dump File : 030211-14788-01.dmp
    Crash Time : 3/2/2011 5:46:54 AM
    Bug Check String : SYSTEM_SERVICE_EXCEPTION
    Bug Check Code : 0x0000003b
    Parameter 1 : 00000000`c0000005
    Parameter 2 : fffff960`00356063
    Parameter 3 : fffff880`09678000
    Parameter 4 : 00000000`00000000
    Caused By Driver : tunnel.sys
    Caused By Address : tunnel.sys+52d0000
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\030211-14788-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 288,717
    ==================================================

    ==================================================
    Dump File : 030111-12651-01.dmp
    Crash Time : 3/1/2011 10:47:14 PM
    Bug Check String : SYSTEM_SERVICE_EXCEPTION
    Bug Check Code : 0x0000003b
    Parameter 1 : 00000000`c0000005
    Parameter 2 : fffff880`0497f817
    Parameter 3 : fffff880`078618f0
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+80640
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\030111-12651-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 288,717
    ==================================================
  6. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    First try disabling Defender and see how it goes, that should not be running with Norton on there.
  7. Najarati

    Najarati Newcomer, in training Topic Starter

    Hey Mark,

    Here’s an update on the situation. I received the new DIMMs two days ago and have since installed them. So far, the system has not yet crashed. At this point, bad RAM appears to have been the culprit here. I’ll be away for a few days, and if there are no crashes during that time then I think it’ll be safe to say the machine is fine. All the same, I appreciate the input.

    As a side note, I also ran Intel’s own SSD integrity and SMART tools against my SSD and it passed their comprehensive scan without issue. Therefore, I don’t think the primary drive is an issue at this time. Next, I’ll turn off Windows Defender.
  8. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    Memory was always a possibility so well done for trying it.

    Fingers crossed, no more crashes. And thanks for the update.


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