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Trojan.agent svchost.exe 1276

Discussion in 'Virus and Malware Removal' started by Jeremy Hoshor, Oct 18, 2012.

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Page 2 of 2

  1. Broni Malware Annihilator Posts: 39,349   +175

    Install Avast right now. You don't want to be without any protection.

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
SRV:64bit: - File not found [Auto | Stopped] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe /McCoreSvc -- (McMPFSvc)
O2:64bit: - BHO: (McAfee Phishing Filter) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\MSKAPB~1.DLL File not found
IE - HKU\S-1-5-21-3256552544-202353469-4249488404-1000\..\SearchScopes\{F53C7F67-EA15-4A39-A73B-20D4A2DBE769}: "URL" = http://search.yahoo.com/search?fr=mcafee&p={SearchTerms}
CHR - plugin: McAfee SiteAdvisor (Enabled) = C:\Users\Deborah A Baines\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho\3.41.123.2_0\McChPlg.dll
CHR - plugin: McAfee SiteAdvisor (Enabled) = C:\Program Files (x86)\McAfee\SiteAdvisor\npmcffplg32.dll
CHR - plugin: McAfee SecurityCenter (Enabled) = c:\progra~2\mcafee\msc\npmcsn~1.dll
O2 - BHO: (McAfee Phishing Filter) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\Program Files\mcafee\MSK\mskapbho.dll ()
IE - HKU\S-1-5-21-3256552544-202353469-4249488404-1000\..\URLSearchHook: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O2 - BHO: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O3 - HKLM\..\Toolbar: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O3 - HKU\S-1-5-21-3256552544-202353469-4249488404-1000\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [ApnUpdater] C:\Program Files (x86)\Ask.com\Updater\Updater.exe (Ask)
O15 - HKU\S-1-5-21-3256552544-202353469-4249488404-1000\..Trusted Domains: intuit.com ([ttlc] https in Trusted sites)
[2009/07/13 23:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2012/06/09 00:43:10 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 23:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 20:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 07:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 20:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
@Alternate Data Stream - 128 bytes -> C:\ProgramData\TEMP:2836460B
@Alternate Data Stream - 105 bytes -> C:\ProgramData\TEMP:48429D0E
@Alternate Data Stream - 100 bytes -> C:\ProgramData\TEMP:EA031481

:Services

:Reg

:Files
C:\Program Files (x86)\Ask.com

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

    ===============================

    Last scans...

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

    2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    3. Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on adwcleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the contents of that logfile with your next reply.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.

    Next...

    • Double click on adwcleaner.exe to run the tool.
    • Click on Uninstall.
    • Confirm with yes.

    4. Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    5. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
    Broni, Oct 21, 2012
    #21

  2. Jeremy Hoshor Newcomer, in training Posts: 21

    All processes killed
    ========== OTL ==========
    Error: No service named McMPFSvc was found to stop!
    Registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\McMPFSvc deleted successfully.
    File C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe /McCoreSvc not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{27B4851A-3207-45A2-B947-BE8AFE6163AB}\ deleted successfully.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{27B4851A-3207-45A2-B947-BE8AFE6163AB}\ deleted successfully.
    Registry key HKEY_USERS\S-1-5-21-3256552544-202353469-4249488404-1000\Software\Microsoft\Internet Explorer\SearchScopes\{F53C7F67-EA15-4A39-A73B-20D4A2DBE769}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F53C7F67-EA15-4A39-A73B-20D4A2DBE769}\ not found.
    File C:\Users\Deborah A Baines\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho\3.41.123.2_0\McChPlg.dll not found.
    File C:\Program Files (x86)\McAfee\SiteAdvisor\npmcffplg32.dll not found.
    File c:\progra~2\mcafee\msc\npmcsn~1.dll not found.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{27B4851A-3207-45A2-B947-BE8AFE6163AB}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{27B4851A-3207-45A2-B947-BE8AFE6163AB}\ deleted successfully.
    c:\Program Files\mcafee\MSK\mskapbho.dll moved successfully.
    Registry value HKEY_USERS\S-1-5-21-3256552544-202353469-4249488404-1000\Software\Microsoft\Internet Explorer\URLSearchHooks\\{00000000-6E41-4FD3-8538-502F5495E5FC} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}\ deleted successfully.
    C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll moved successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ deleted successfully.
    File C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{D4027C7F-154A-4066-A1AD-4243D8127440} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
    File C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll not found.
    Registry value HKEY_USERS\S-1-5-21-3256552544-202353469-4249488404-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068}\ not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ deleted successfully.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ApnUpdater deleted successfully.
    C:\Program Files (x86)\Ask.com\Updater\Updater.exe moved successfully.
    Registry key HKEY_USERS\S-1-5-21-3256552544-202353469-4249488404-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\intuit.com\ttlc\ deleted successfully.
    C:\Windows\assembly\Desktop.ini moved successfully.
    File EY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64 not found.
    File EY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] not found.
    File EY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64 not found.
    File EY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] not found.
    File EY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64 not found.
    File EY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] not found.
    Folder EY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64\ not found.
    Folder EY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]\ not found.
    Folder EY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64\ not found.
    Folder EY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]\ not found.
    ADS C:\ProgramData\TEMP:2836460B deleted successfully.
    ADS C:\ProgramData\TEMP:48429D0E deleted successfully.
    ADS C:\ProgramData\TEMP:EA031481 deleted successfully.
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    C:\Program Files (x86)\Ask.com\Updater folder moved successfully.
    C:\Program Files (x86)\Ask.com\assets\oobe folder moved successfully.
    C:\Program Files (x86)\Ask.com\assets folder moved successfully.
    C:\Program Files (x86)\Ask.com folder moved successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Deborah A Baines
    ->Temp folder emptied: 13292 bytes
    ->Temporary Internet Files folder emptied: 374136435 bytes
    ->Java cache emptied: 696023 bytes
    ->Google Chrome cache emptied: 21066035 bytes
    ->Apple Safari cache emptied: 20972544 bytes
    ->Flash cache emptied: 230456 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 1686 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 733230 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 398.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Deborah A Baines
    ->Java cache emptied: 0 bytes

    User: Default

    User: Default User

    User: Public

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Deborah A Baines
    ->Flash cache emptied: 0 bytes

    User: Default

    User: Default User

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 10222012_190103
    Jeremy Hoshor, Oct 22, 2012
    #22

  3. Jeremy Hoshor Newcomer, in training Posts: 21

    Farbar Service Scanner Version: 19-10-2012
    Ran by Deborah A Baines (administrator) on 22-10-2012 at 19:10:11
    Running from "C:\Users\Deborah A Baines\Desktop"
    Microsoft Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Minimal
    ****************************************************************
    Internet Services:
    ============
    Dnscache Service is not running. Checking service configuration:
    The start type of Dnscache service is OK.
    The ImagePath of Dnscache service is OK.
    The ServiceDll of Dnscache service is OK.
    Dhcp Service is not running. Checking service configuration:
    The start type of Dhcp service is OK.
    The ImagePath of Dhcp service is OK.
    The ServiceDll of Dhcp service is OK.
    Nsi Service is not running. Checking service configuration:
    The start type of Nsi service is OK.
    The ImagePath of Nsi service is OK.
    The ServiceDll of Nsi service is OK.
    nsiproxy Service is not running. Checking service configuration:
    The start type of nsiproxy service is OK.
    The ImagePath of nsiproxy service is OK.
    tdx Service is not running. Checking service configuration:
    The start type of tdx service is OK.
    The ImagePath of tdx service is OK.
    afd Service is not running. Checking service configuration:
    The start type of afd service is OK.
    The ImagePath of afd service is OK.

    Connection Status:
    ==============
    Attempt to access Local Host IP returned error: Localhost is blocked: Other errors
    There is no connection to network.
    Attempt to access Google IP returned error: Other errors
    Attempt to access Google.com returned error: Other errors
    Attempt to access Yahoo IP returned error: Other errors
    Attempt to access Yahoo.com returned error: Other errors

    Windows Firewall:
    =============
    mpsdrv Service is not running. Checking service configuration:
    The start type of mpsdrv service is OK.
    The ImagePath of mpsdrv service is OK.
    MpsSvc Service is not running. Checking service configuration:
    The start type of MpsSvc service is OK.
    The ImagePath of MpsSvc service is OK.
    The ServiceDll of MpsSvc service is OK.
    bfe Service is not running. Checking service configuration:
    The start type of bfe service is OK.
    The ImagePath of bfe service is OK.
    The ServiceDll of bfe service is OK.

    Firewall Disabled Policy:
    ==================

    System Restore:
    ============
    SDRSVC Service is not running. Checking service configuration:
    The start type of SDRSVC service is OK.
    The ImagePath of SDRSVC service is OK.
    The ServiceDll of SDRSVC service is OK.
    VSS Service is not running. Checking service configuration:
    The start type of VSS service is OK.
    The ImagePath of VSS service is OK.

    System Restore Disabled Policy:
    ========================

    Action Center:
    ============
    wscsvc Service is not running. Checking service configuration:
    The start type of wscsvc service is OK.
    The ImagePath of wscsvc service is OK.
    The ServiceDll of wscsvc service is OK.

    Windows Update:
    ============
    wuauserv Service is not running. Checking service configuration:
    The start type of wuauserv service is OK.
    The ImagePath of wuauserv service is OK.
    The ServiceDll of wuauserv service is OK.
    BITS Service is not running. Checking service configuration:
    The start type of BITS service is set to Demand. The default start type is Auto.
    The ImagePath of BITS service is OK.
    The ServiceDll of BITS service is OK.
    EventSystem Service is not running. Checking service configuration:
    The start type of EventSystem service is OK.
    The ImagePath of EventSystem service is OK.
    The ServiceDll of EventSystem service is OK.

    Windows Autoupdate Disabled Policy:
    ============================

    Windows Defender:
    ==============
    Other Services:
    ==============

    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit

    **** End of log ****
    Jeremy Hoshor, Oct 22, 2012
    #23

  4. Broni Malware Annihilator Posts: 39,349   +175

    Please re-run FSS from normal mode.
    Broni, Oct 22, 2012
    #24

  5. Jeremy Hoshor Newcomer, in training Posts: 21

    Eset results:

    C:\Qoobox\Quarantine\C\ProgramData\Microsoft\Windows\DRM\D682.tmp.vir Win64/Olmarik.AO trojan cleaned by deleting - quarantined
    C:\Qoobox\Quarantine\C\ProgramData\Microsoft\Windows\DRM\D692.tmp.vir Win64/Olmarik.AO trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\19.10.2012_19.22.34\mbr0000\tdlfs0000\tsk0000.dta a variant of Win32/Olmarik.AYI trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\19.10.2012_19.22.34\mbr0000\tdlfs0000\tsk0001.dta a variant of Win64/Olmarik.AM trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\19.10.2012_19.22.34\mbr0000\tdlfs0000\tsk0004.dta a variant of Win32/Rootkit.Kryptik.OX trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\19.10.2012_19.22.34\mbr0000\tdlfs0000\tsk0005.dta Win64/Olmarik.AN trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\19.10.2012_19.22.34\mbr0000\tdlfs0000\tsk0009.dta Win32/Olmarik.AFK trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\19.10.2012_19.22.34\mbr0000\tdlfs0000\tsk0010.dta Win64/Olmarik.AK trojan cleaned by deleting - quarantined
    Jeremy Hoshor, Oct 22, 2012
    #25

  6. Jeremy Hoshor Newcomer, in training Posts: 21

    FSS Normal Mode:

    Farbar Service Scanner Version: 19-10-2012
    Ran by Deborah A Baines (administrator) on 22-10-2012 at 21:42:56
    Running from "C:\Users\Deborah A Baines\Desktop"
    Microsoft Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************
    Internet Services:
    ============
    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.

    Windows Firewall:
    =============
    Firewall Disabled Policy:
    ==================

    System Restore:
    ============
    System Restore Disabled Policy:
    ========================

    Action Center:
    ============
    Windows Update:
    ============
    Windows Autoupdate Disabled Policy:
    ============================

    Windows Defender:
    ==============
    Other Services:
    ==============

    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit

    **** End of log ****
    Jeremy Hoshor, Oct 22, 2012
    #26
     

  7. Broni Malware Annihilator Posts: 39,349   +175

    I still need Security Check log.
    Broni, Oct 22, 2012
    #27

  8. Jeremy Hoshor Newcomer, in training Posts: 21

    Results of screen317's Security Check version 0.99.53
    Windows 7 Service Pack 1 x64 (UAC is enabled)
    Internet Explorer 9
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Security Center service is not running! This report may not be accurate!
    McAfee Anti-Virus and Anti-Spyware
    WMI entry may not exist for antivirus; attempting automatic update.
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version 1.61.0.1400
    Java(TM) 6 Update 22
    Java(TM) 6 Update 31
    Java version out of Date!
    Adobe Flash Player 11.3.300.271 Flash Player out of Date!
    Adobe Reader 9 Adobe Reader out of Date!
    Google Chrome 21.0.1180.83
    Google Chrome 21.0.1180.89
    Google Chrome 22.0.1229.79
    ````````Process Check: objlist.exe by Laurent````````
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C:
    ````````````````````End of Log``````````````````````
    Jeremy Hoshor, Oct 22, 2012
    #28

  9. Broni Malware Annihilator Posts: 39,349   +175

    Update Adobe Flash Player
    Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/...-flash-for-firefox-and-ie-without-any-extras/

    ==========================

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

    ==========================

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    ==================================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    13. Please, let me know, how your computer is doing.
    Broni, Oct 22, 2012
    #29

  10. Jeremy Hoshor Newcomer, in training Posts: 21

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Deborah A Baines
    ->Temp folder emptied: 1098200 bytes
    ->Temporary Internet Files folder emptied: 23188841 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 700 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 549495 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 24.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Deborah A Baines
    ->Flash cache emptied: 0 bytes

    User: Default

    User: Default User

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Deborah A Baines
    ->Java cache emptied: 0 bytes

    User: Default

    User: Default User

    User: Public

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.69.0 log created on 10222012_225406
    Files\Folders moved on Reboot...
    C:\Users\Deborah A Baines\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.
    PendingFileRenameOperations files...
    Registry entries deleted on Reboot...
    Jeremy Hoshor, Oct 23, 2012
    #30

  11. Jeremy Hoshor Newcomer, in training Posts: 21

    Thanks very much. Computer seems to be running normally.
    Jeremy Hoshor, Oct 23, 2012
    #31

  12. Broni Malware Annihilator Posts: 39,349   +175

    Way to go!! [IMG]
    Good luck and stay safe :)
    Broni, Oct 23, 2012
    #32
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