TechSpot

Unable to remove Supreme Savings Extension in Google Chrome

By Valerie Nelson
May 16, 2013
  1. Following your instructions for malware removal. Malwarebytes is running now. Will send log file when completed. Thank you
     
  2. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
     
  3. Valerie Nelson

    Valerie Nelson TS Rookie Topic Starter

    Malwarebytes Anti-Malware 1.75.0.1300
    www.malwarebytes.org

    Database version: v2013.05.16.06

    Windows Vista Service Pack 2 x86 NTFS
    Internet Explorer 9.0.8112.16421
    Main :: VALERIELEE [administrator]

    5/16/2013 10:23:40 AM
    mbam-log-2013-05-16 (10-23-40).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 242221
    Time elapsed: 43 minute(s), 46 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)
     
  4. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    DDS?
     
  5. Valerie Nelson

    Valerie Nelson TS Rookie Topic Starter

    Downloaded/installed/ran it. saved both log files. Unable to locate log files even searching computer for .txt files cannot find them. Now what? run again?
     
  6. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    Re-run it.
     
  7. Valerie Nelson

    Valerie Nelson TS Rookie Topic Starter

    Dds attached
     

    Attached Files:

    • DDS.txt
      File size:
      13.4 KB
      Views:
      0
  8. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    Please observe forum rules.
    All logs have to be pasted not attached.
    I'll need both logs from DDS.
     
  9. Valerie Nelson

    Valerie Nelson TS Rookie Topic Starter

    DDS (Ver_2012-11-20.01) - NTFS_x86
    Internet Explorer: 9.0.8112.16476 BrowserJavaVersion: 10.21.2
    Run by Main at 22:44:34 on 2013-05-16
    Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.2010.696 [GMT -4:00]
    .
    AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
    SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
    SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ================
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\TAMSvr.exe
    C:\Windows\system32\nvvsvc.exe
    C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\rundll32.exe
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\Windows\system32\WLANExt.exe
    C:\Windows\System32\spoolsv.exe
    C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Windows\system32\agrsmsvc.exe
    C:\Windows\system32\CISVC.EXE
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\Program Files\Intel\WiFi\bin\EvtEng.exe
    C:\Windows\system32\inetsrv\inetinfo.exe
    C:\Program Files\Intel\AMT\LMS.exe
    C:\Windows\system32\mqsvc.exe
    C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe
    C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
    C:\Windows\System32\tcpsvcs.exe
    C:\Windows\system32\ThpSrv.exe
    C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
    C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
    C:\Windows\system32\TODDSrv.exe
    C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
    C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
    C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
    C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\fxssvc.exe
    C:\Windows\system32\mqtgsvc.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\System32\alg.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Apoint2K\Apoint.exe
    C:\Windows\RtHDVCpl.exe
    C:\Windows\System32\ThpSrv.exe
    C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
    C:\Program Files\Toshiba\SmoothView\SmoothView.exe
    C:\Program Files\Apoint2K\ApMsgFwd.exe
    C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Toshiba\TPHM\TPCHWMsg.exe
    C:\Program Files\AVAST Software\Avast\AvastUI.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\Apoint2K\HidFind.exe
    C:\Windows\system32\MDM.EXE
    C:\Program Files\TOSHIBA\Power Consumption Meter\TPCMpwr.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Windows Mail\WinMail.exe
    C:\Windows\System32\mobsync.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\svchost.exe -k apphost
    C:\Windows\System32\svchost.exe -k LPDService
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Windows\system32\svchost.exe -k iissvcs
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    .
    ============== Pseudo HJT Report ===============
    .
    mDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
    BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
    BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
    BHO: avast! Ad Blocker: {FFCB3198-32F3-4E8B-9539-4324694ED663} - c:\program files\avast software\avast! ad blocker ie\Adblocker32.dll
    TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
    uRun: [Sidebar] c:\program files\windows sidebar\Sidebar.exe /detectMem
    uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
    uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\TOSCDSPD.exe
    mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
    mRun: [RtHDVCpl] RtHDVCpl.exe
    mRun: [ThpSrv] c:\windows\system32\thpsrv /logon
    mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
    mRun: [TOSDCR] c:\program files\toshiba\passwordutility\TOSDCR.exe
    mRun: [TPwrMain] c:\program files\toshiba\power saver\TPwrMain.EXE
    mRun: [HSON] c:\program files\toshiba\tbs\HSON.exe
    mRun: [SmoothView] c:\program files\toshiba\smoothview\SmoothView.exe
    mRun: [00TCrdMain] c:\program files\toshiba\flashcards\TCrdMain.exe
    mRun: [NDSTray.exe] NDSTray.exe
    mRun: [cfFncEnabler.exe] cfFncEnabler.exe
    mRun: [TosAutLk] c:\program files\toshiba\wirelesskeylogon\TosAutLk.exe -s
    mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
    mRun: [TPCHWMsg] c:\program files\toshiba\tphm\TPCHWMsg.exe
    mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
    mRun: [MsmqIntCert] regsvr32 /s mqrt.dll
    mRun: [NWEReboot] <no file>
    mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
    mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
    mPolicies-System: EnableUIADesktopToggle = dword:0
    mPolicies-System: DisableCAD = dword:1
    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
    DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program%20Files/Monopoly%20Here%20and%20Now/Images/stg_drm.ocx
    DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} -
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
    DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework//microsoft/wrc32.ocx
    DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
    DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/Monopoly%20Here%20and%20Now/Images/armhelper.ocx
    TCP: NameServer = 75.75.76.76 75.75.75.75
    TCP: Interfaces\{89B59AFF-44B9-4F53-A57C-95A81BD9C1C3} : DHCPNameServer = 75.75.76.76 75.75.75.75
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
    AppInit_DLLs= c:\progra~1\google\google~2\GOEC62~1.DLL
    LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
    mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\26.0.1410.64\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 aswRvrt;aswRvrt;c:\windows\system32\drivers\aswRvrt.sys [2013-3-14 49248]
    R0 Thpdrv;TOSHIBA HDD Protection Driver;c:\windows\system32\drivers\thpdrv.sys [2008-1-12 28280]
    R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;c:\windows\system32\drivers\Thpevm.sys [2007-9-4 13336]
    R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2012-2-16 765736]
    R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2012-2-16 368176]
    R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2012-2-16 29816]
    R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2012-2-16 66336]
    R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2012-2-16 45248]
    R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2008-4-17 40960]
    R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
    R2 TMachInfo;TMachInfo;c:\program files\toshiba\toshiba service station\TMachInfo.exe [2012-2-16 46392]
    R2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\toshiba\smartlogservice\TosIPCSrv.exe [2007-12-3 126976]
    R2 TPCHSrv;TPCH Service;c:\program files\toshiba\tphm\TPCHSrv.exe [2008-8-29 628072]
    R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\drivers\TVALZFL.sys [2008-4-30 6144]
    R2 UNS;Intel(R) Active Management Technology User Notification Service;c:\program files\common files\intel\privacy icon\uns\UNS.exe [2011-5-5 2058776]
    R3 e1yexpress;Intel(R) Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y6032.sys [2011-7-26 233160]
    R3 NETw5v32;Intel(R) Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\drivers\NETw5v32.sys [2008-4-28 3658752]
    RUnknown Authentec memory manager;Authentec memory manager; [x]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-1-8 161536]
    S3 aswVmm;aswVmm;c:\windows\system32\drivers\aswVmm.sys [2013-3-14 164736]
    S3 epmntdrv;epmntdrv;c:\windows\system32\epmntdrv.sys [2011-7-5 14216]
    S3 EuGdiDrv;EuGdiDrv;c:\windows\system32\EuGdiDrv.sys [2011-7-5 8456]
    S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-9-10 30192]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
    .
    =============== Created Last 30 ================
    .
    2013-05-16 14:15:38--------d-----w-c:\users\main\appdata\roaming\Malwarebytes
    2013-05-16 14:14:57--------d-----w-c:\programdata\Malwarebytes
    2013-05-16 14:14:5222856----a-w-c:\windows\system32\drivers\mbam.sys
    2013-05-16 14:14:51--------d-----w-c:\program files\Malwarebytes' Anti-Malware
    2013-04-25 14:47:30--------d-----w-c:\program files\DomaIQ Uninstaller
    2013-04-25 14:40:13--------d-----w-c:\program files\Supreme Savings
    2013-04-25 14:04:491082232----a-w-c:\windows\system32\drivers\ntfs.sys
    2013-04-22 01:22:4594112----a-w-c:\windows\system32\WindowsAccessBridge.dll
    .
    ==================== Find3M ====================
    .
    2013-05-15 12:45:1371048----a-w-c:\windows\system32\FlashPlayerCPLApp.cpl
    2013-05-15 12:45:13692104----a-w-c:\windows\system32\FlashPlayerApp.exe
    2013-04-02 14:09:524550656----a-w-c:\windows\system32\GPhotos.scr
    2013-03-11 13:25:503603816----a-w-c:\windows\system32\ntkrnlpa.exe
    2013-03-11 13:25:503551080----a-w-c:\windows\system32\ntoskrnl.exe
    2013-03-09 03:45:0449152----a-w-c:\windows\system32\csrsrv.dll
    2013-03-09 01:28:0864000----a-w-c:\windows\system32\smss.exe
    2013-03-08 03:53:50376320----a-w-c:\windows\system32\winsrv.dll
    2013-03-08 03:52:222067968----a-w-c:\windows\system32\mstscax.dll
    2013-03-06 22:33:24765736----a-w-c:\windows\system32\drivers\aswSnx.sys
    2013-03-06 22:33:2449248----a-w-c:\windows\system32\drivers\aswRvrt.sys
    2013-03-06 22:33:24164736----a-w-c:\windows\system32\drivers\aswVmm.sys
    2013-03-06 22:33:2366336----a-w-c:\windows\system32\drivers\aswMonFlt.sys
    2013-03-06 22:32:5141664----a-w-c:\windows\avastSS.scr
    2013-03-06 05:33:07861088----a-w-c:\windows\system32\npDeployJava1.dll
    2013-03-06 05:33:06782240----a-w-c:\windows\system32\deployJava1.dll
    2013-03-05 01:40:562049024----a-w-c:\windows\system32\win32k.sys
    2013-02-22 03:46:001800704----a-w-c:\windows\system32\jscript9.dll
    2013-02-22 03:38:001129472----a-w-c:\windows\system32\wininet.dll
    2013-02-22 03:37:501427968----a-w-c:\windows\system32\inetcpl.cpl
    2013-02-22 03:34:17142848----a-w-c:\windows\system32\ieUnatt.exe
    2013-02-22 03:34:03420864----a-w-c:\windows\system32\vbscript.dll
    2013-02-22 03:31:462382848----a-w-c:\windows\system32\mshtml.tlb
    .
    ============= FINISH: 22:46:06.22 ===============
     
  10. Valerie Nelson

    Valerie Nelson TS Rookie Topic Starter

    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft® Windows Vista™ Business
    Boot Device: \Device\HarddiskVolume2
    Install Date: 5/5/2011 6:22:48 PM
    System Uptime: 5/14/2013 7:32:21 PM (51 hours ago)
    .
    Motherboard: TOSHIBA | | Portable PC
    Processor: Intel(R) Core(TM)2 Duo CPU T9400 @ 2.53GHz | uFC-PGA Socket | 2531/266mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 177 GiB total, 77.764 GiB free.
    D: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP314: 5/3/2013 3:01:28 PM - Scheduled Checkpoint
    RP315: 5/4/2013 10:46:20 AM - Scheduled Checkpoint
    RP316: 5/5/2013 12:00:01 AM - Scheduled Checkpoint
    RP317: 5/6/2013 3:01:01 AM - Scheduled Checkpoint
    RP318: 5/7/2013 9:48:30 AM - Scheduled Checkpoint
    RP319: 5/8/2013 12:21:37 PM - Scheduled Checkpoint
    RP320: 5/9/2013 2:19:46 AM - Scheduled Checkpoint
    RP321: 5/9/2013 3:39:24 PM - Scheduled Checkpoint
    RP322: 5/11/2013 1:12:00 AM - Scheduled Checkpoint
    RP323: 5/12/2013 11:38:56 AM - Scheduled Checkpoint
    RP324: 5/13/2013 10:58:46 AM - Scheduled Checkpoint
    RP325: 5/14/2013 10:02:49 AM - Scheduled Checkpoint
    RP326: 5/15/2013 1:09:23 AM - Scheduled Checkpoint
    RP327: 5/16/2013 1:53:38 AM - Scheduled Checkpoint
    RP329: 5/16/2013 10:20:34 AM - Removed TrueSuite Access Manager
    .
    ==== Installed Programs ======================
    .
    32 Bit HP CIO Components Installer
    Acrobat.com
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Reader X (10.1.6)
    ALPS Touch Pad Driver
    Angry Birds Space
    Apple Application Support
    Apple Software Update
    Avanquest update
    avast! Ad Blocker
    avast! Free Antivirus
    Bad Piggies
    Big Solitaires 3D 1.4
    Bluetooth Stack for Windows by Toshiba
    CD/DVD Drive Acoustic Silencer
    Clue Classic (remove only)
    Compatibility Pack for the 2007 Office system
    EASEUS Partition Master 8.0.1 Home Edition
    Facebook Video Calling 1.2.0.287
    Game of LIFE (remove only)
    Gaps Solitaire
    Google Chrome
    Google Desktop
    Google Update Helper
    Haali Media Splitter
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    InstaCodecs
    Intel PROSet Wireless
    Intel(R) Management Engine Interface
    Intel(R) Network Connections Drivers
    Intel(R) PROSet/Wireless WiFi Software
    Intel® Active Management Technology
    Intel® Matrix Storage Manager
    Java 7 Update 21
    Java Auto Updater
    Java(TM) 6 Update 6
    Malwarebytes Anti-Malware version 1.75.0.1300
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft Carioca Rummy
    Microsoft Office 2000 SR-1 Small Business
    Microsoft Office File Validation Add-In
    Microsoft Office Professional Edition 2003
    Microsoft Office Suite Activation Assistant
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
    Microsoft_VC100_CRT_SP1_x86
    Miss Spider
    Monopoly Here & Now Edition
    MSVC80_x86_v2
    MSVC90_x86
    MSXML 4.0 SP2 (KB941833)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP3 Parser
    MSXML 4.0 SP3 Parser (KB2758694)
    neroxml
    Nokia Connectivity Cable Driver
    Nokia PC Suite
    Nokia Suite
    NVIDIA Drivers
    OZ776 SCR Driver V1.1.4.202
    PC Connectivity Solution
    Picasa 3
    Power Consumption Meter
    QuickTime
    Rand McNally TripMaker Deluxe 2000 SE
    Realtek High Definition Audio Driver
    RICOH R5C83x/84x Flash Media Controller Driver Ver.3.54.05
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
    Sierra Sports GameRoom
    Skype™ 6.1
    TOSHIBA Agreement Notification Utility
    TOSHIBA Assist
    TOSHIBA ConfigFree
    TOSHIBA Cooling Performance Diagnostic Tool
    TOSHIBA Desktop Links
    TOSHIBA Disc Creator
    TOSHIBA DVD PLAYER
    TOSHIBA Extended Tiles for Windows Mobility Center
    TOSHIBA HDD Protection
    TOSHIBA PC Health Monitor
    TOSHIBA Recovery Disc Creator
    Toshiba Registration
    TOSHIBA SD Memory Boot Utility
    TOSHIBA SD Memory Utilities
    TOSHIBA Security Assist
    TOSHIBA Service Station
    TOSHIBA Software Modem
    TOSHIBA USB Sleep and Charge Utility
    TOSHIBA Value Added Package
    TOSHIBA Wireless Key Logon
    Uninstall Dual Mode Camera (TDC13E0)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    VideoLAN VLC media player 0.8.6f
    Vivitar Experience Image Manager
    Windows Driver Package - Nokia pccsmcfd “LegacyDriver” (05/31/2012 7.1.2.0)
    Yahtzee (remove only)
    .
    ==== Event Viewer Messages From Past Week ========
    .
    5/9/2013 12:06:41 AM, Error: EventLog [6008] - The previous system shutdown at 12:02:50 AM on 5/9/2013 was unexpected.
    5/16/2013 2:32:13 PM, Error: netbt [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 10.0.0.8. The computer with the IP address 10.0.0.14 did not allow the name to be claimed by this computer.
    5/16/2013 10:06:19 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer SATELLITE-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{89B59AFF-44B9-4F53-A57C-95A81. The master browser is stopping or an election is being forced.
    5/14/2013 7:33:05 PM, Error: Microsoft-Windows-SharedAccess_NAT [31004] - The DNS proxy agent was unable to allocate 0 bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error.
    5/14/2013 7:32:41 PM, Error: EventLog [6008] - The previous system shutdown at 7:28:01 PM on 5/14/2013 was unexpected.
    5/12/2013 9:23:47 AM, Error: Microsoft-Windows-Smartcard-Server [610] - Smart Card Reader 'O2Micro CCID SC Reader 0' rejected IOCTL GET_STATE: The device has been removed.
    5/12/2013 9:21:42 AM, Error: Microsoft-Windows-TBS [516] - An error occurred while communicating with the TPM. The driver returned 0x8007001f.
    5/12/2013 9:21:08 AM, Error: EventLog [6008] - The previous system shutdown at 8:26:09 AM on 5/12/2013 was unexpected.
    5/10/2013 5:22:14 PM, Error: EventLog [6008] - The previous system shutdown at 4:54:47 PM on 5/10/2013 was unexpected.
    .
    ==== End Of File ===========================
     
  11. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    [​IMG] Download RogueKiller for 32bit or Roguekiller for 64bit to your Desktop.
    • Close all the running programs
    • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
    • Otherwise just double-click on RogueKiller.exe
    • Pre-scan will start. Let it finish.
    • Click on SCAN button.
    • Wait until the Status box shows Scan Finished
    • Click on Delete.
    • Wait until the Status box shows Deleting Finished.
    • Click on Report and copy/paste the content of the Notepad into your next reply.
    • RKreport.txt could also be found on your desktop.
    • If more than one log is produced post all logs.
    • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

    [​IMG] Download Malwarebytes Anti-Rootkit (MBAR) from HERE
    • Unzip downloaded file.
    • Open the folder where the contents were unzipped and run mbar.exe
    • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    • Wait while the system shuts down and the cleanup process is performed.
    • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
     
  12. Valerie Nelson

    Valerie Nelson TS Rookie Topic Starter

    Roguekiller report file

    RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
    mail : tigzyRK<at>gmail<dot>com
    Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
    Website : http://tigzy.geekstogo.com/roguekiller.php
    Blog : http://tigzyrk.blogspot.com/

    Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version
    Started in : Normal mode
    User : Main [Admin rights]
    Mode : Remove -- Date : 05/17/2013 12:47:37
    | ARK || FAK || MBR |

    ¤¤¤ Bad processes : 0 ¤¤¤

    ¤¤¤ Registry Entries : 2 ¤¤¤
    [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
    [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

    ¤¤¤ Particular Files / Folders: ¤¤¤

    ¤¤¤ Driver : [LOADED] ¤¤¤

    ¤¤¤ HOSTS File: ¤¤¤
    --> C:\Windows\system32\drivers\etc\hosts

    127.0.0.1 localhost
    ::1 localhost


    ¤¤¤ MBR Check: ¤¤¤

    +++++ PhysicalDrive0: Hitachi HTS723220L9A360 +++++
    --- User ---
    [MBR] 185f6742d49de9f7a70cc76babfaef35
    [BSP] cd55f7db9b21a37b9f600338eef8f6fd : Windows Vista MBR Code
    Partition table:
    0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo
    1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 181648 Mo
    2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 375089152 | Size: 7633 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!

    Finished : << RKreport[2]_D_05172013_02d1247.txt >>
    RKreport[1]_S_05172013_02d1246.txt ; RKreport[2]_D_05172013_02d1247.txt
     
  13. Valerie Nelson

    Valerie Nelson TS Rookie Topic Starter

    RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
    mail : tigzyRK<at>gmail<dot>com
    Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
    Website : http://tigzy.geekstogo.com/roguekiller.php
    Blog : http://tigzyrk.blogspot.com/

    Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version
    Started in : Normal mode
    User : Main [Admin rights]
    Mode : Remove -- Date : 05/17/2013 12:47:37
    | ARK || FAK || MBR |

    ¤¤¤ Bad processes : 0 ¤¤¤

    ¤¤¤ Registry Entries : 2 ¤¤¤
    [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
    [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

    ¤¤¤ Particular Files / Folders: ¤¤¤

    ¤¤¤ Driver : [LOADED] ¤¤¤

    ¤¤¤ HOSTS File: ¤¤¤
    --> C:\Windows\system32\drivers\etc\hosts

    127.0.0.1 localhost
    ::1 localhost


    ¤¤¤ MBR Check: ¤¤¤

    +++++ PhysicalDrive0: Hitachi HTS723220L9A360 +++++
    --- User ---
    [MBR] 185f6742d49de9f7a70cc76babfaef35
    [BSP] cd55f7db9b21a37b9f600338eef8f6fd : Windows Vista MBR Code
    Partition table:
    0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo
    1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 181648 Mo
    2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 375089152 | Size: 7633 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!

    Finished : << RKreport[2]_D_05172013_02d1247.txt >>
    RKreport[1]_S_05172013_02d1246.txt ; RKreport[2]_D_05172013_02d1247.txt
     
  14. Valerie Nelson

    Valerie Nelson TS Rookie Topic Starter

    No Theats Found is the results - nothing to clean up. Did not run rootkit cleanup for 2nd time.

    RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
    mail : tigzyRK<at>gmail<dot>com
    Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
    Website : http://tigzy.geekstogo.com/roguekiller.php
    Blog : http://tigzyrk.blogspot.com/

    Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version
    Started in : Normal mode
    User : Main [Admin rights]
    Mode : Remove -- Date : 05/17/2013 12:47:37
    | ARK || FAK || MBR |

    ¤¤¤ Bad processes : 0 ¤¤¤

    ¤¤¤ Registry Entries : 2 ¤¤¤
    [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
    [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

    ¤¤¤ Particular Files / Folders: ¤¤¤

    ¤¤¤ Driver : [LOADED] ¤¤¤

    ¤¤¤ HOSTS File: ¤¤¤
    --> C:\Windows\system32\drivers\etc\hosts

    127.0.0.1 localhost
    ::1 localhost


    ¤¤¤ MBR Check: ¤¤¤

    +++++ PhysicalDrive0: Hitachi HTS723220L9A360 +++++
    --- User ---
    [MBR] 185f6742d49de9f7a70cc76babfaef35
    [BSP] cd55f7db9b21a37b9f600338eef8f6fd : Windows Vista MBR Code
    Partition table:
    0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo
    1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 181648 Mo
    2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 375089152 | Size: 7633 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!

    Finished : << RKreport[2]_D_05172013_02d1247.txt >>
    RKreport[1]_S_05172013_02d1246.txt ; RKreport[2]_D_05172013_02d1247.txt
     
  15. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    [​IMG] Create new restore point before proceeding with the next step....
    How to:
    - Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
    - Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
    - Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
    - XP: http://support.microsoft.com/kb/948247

    [​IMG] Please download ComboFix from Here, Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
      If the connection is not there use restore point you created prior to running Combofix.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try the following...

    Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Download Rkill (courtesy of BleepingComputer.com) to your desktop.
    There are 2 different versions. If one of them won't run then download and try to run the other one.
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
    iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

    Restart computer in safe mode

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    When the scan is done Notepad will open with rKill.txt log.
    NOTE. rKill.txt log will also be present on your desktop.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
     
  16. Valerie Nelson

    Valerie Nelson TS Rookie Topic Starter

    ComboFix 13-05-16.02 - Main 05/17/2013 23:03:51.1.2 - x86
    Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.2010.1056 [GMT -4:00]
    Running from: c:\users\User\Downloads\ComboFix.exe
    AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
    SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
    SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    C:\Install.exe
    c:\programdata\Roaming
    c:\programdata\Roaming\Intel\Wireless\Settings\Settings.ini
    c:\users\Public\ntoskrnl.exe
    c:\users\User\AppData\Roaming\Microsoft\Network\Connections\Pbk\_hiddenPbk
    c:\users\User\AppData\Roaming\Microsoft\Network\Connections\Pbk\_hiddenPbk\rasphone.pbk
    c:\users\User\EndProcess.exe
    c:\users\User\Net_Session.dll
    c:\users\User\P2PEnv.dll
    c:\users\User\watchupdate.dll
    c:\users\User\xobglu32.dll
    c:\windows\system32\drivers\etc\hosts.ics
    c:\windows\system32\pt
    c:\windows\system32\pt\toscdspd.cpl.mui
    c:\windows\system32\Thumbs.db
    c:\windows\wininit.ini
    .
    .
    ((((((((((((((((((((((((( Files Created from 2013-04-18 to 2013-05-18 )))))))))))))))))))))))))))))))
    .
    .
    2013-05-18 03:13 . 2013-05-18 03:13--------d-----w-c:\users\Default\AppData\Local\temp
    2013-05-16 14:14 . 2013-05-16 14:14--------d-----w-c:\programdata\Malwarebytes
    2013-05-16 14:14 . 2013-04-04 18:5022856----a-w-c:\windows\system32\drivers\mbam.sys
    2013-05-16 14:14 . 2013-05-16 14:15--------d-----w-c:\program files\Malwarebytes' Anti-Malware
    2013-05-08 03:52 . 2013-05-08 03:52--------d-----w-c:\users\Main
    2013-04-25 14:47 . 2013-04-25 14:47--------d-----w-c:\program files\DomaIQ Uninstaller
    2013-04-25 14:40 . 2013-04-25 14:40--------d-----w-c:\users\User\AppData\Local\Updater19962
    2013-04-25 14:40 . 2013-04-25 14:40--------d-----w-c:\users\User\AppData\Local\Supreme Savings
    2013-04-25 14:40 . 2013-04-25 14:40--------d-----w-c:\program files\Supreme Savings
    2013-04-25 14:04 . 2013-03-03 19:071082232----a-w-c:\windows\system32\drivers\ntfs.sys
    2013-04-22 01:22 . 2013-04-04 09:3594112----a-w-c:\windows\system32\WindowsAccessBridge.dll
    2013-04-18 03:58 . 2013-04-18 04:00--------d-----w-c:\users\User\AppData\Roaming\Oberon Media
    2013-04-18 03:56 . 2013-04-18 03:5641----a-w-C:\user.js
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2013-05-15 12:45 . 2013-02-13 06:2971048----a-w-c:\windows\system32\FlashPlayerCPLApp.cpl
    2013-05-15 12:45 . 2013-02-13 06:29692104----a-w-c:\windows\system32\FlashPlayerApp.exe
    2013-04-02 14:09 . 2013-04-02 14:094550656----a-w-c:\windows\system32\GPhotos.scr
    2013-03-27 16:30 . 2013-03-27 16:30161792----a-w-c:\windows\system32\msls31.dll
    2013-03-27 16:30 . 2013-03-27 16:3076800----a-w-c:\windows\system32\SetIEInstalledDate.exe
    2013-03-27 16:30 . 2013-03-27 16:3074752----a-w-c:\windows\system32\RegisterIEPKEYs.exe
    2013-03-27 16:30 . 2013-03-27 16:3048640----a-w-c:\windows\system32\mshtmler.dll
    2013-03-27 16:30 . 2013-03-27 16:3086528----a-w-c:\windows\system32\iesysprep.dll
    2013-03-27 16:30 . 2013-03-27 16:3074752----a-w-c:\windows\system32\iesetup.dll
    2013-03-27 16:30 . 2013-03-27 16:3063488----a-w-c:\windows\system32\tdc.ocx
    2013-03-27 16:30 . 2013-03-27 16:30367104----a-w-c:\windows\system32\html.iec
    2013-03-27 16:30 . 2013-03-27 16:3023552----a-w-c:\windows\system32\licmgr10.dll
    2013-03-27 16:30 . 2013-03-27 16:30152064----a-w-c:\windows\system32\wextract.exe
    2013-03-27 16:30 . 2013-03-27 16:30150528----a-w-c:\windows\system32\iexpress.exe
    2013-03-27 16:30 . 2013-03-27 16:3011776----a-w-c:\windows\system32\mshta.exe
    2013-03-27 16:30 . 2013-03-27 16:30101888----a-w-c:\windows\system32\admparse.dll
    2013-03-27 16:30 . 2013-03-27 16:3035840----a-w-c:\windows\system32\imgutil.dll
    2013-03-27 16:30 . 2013-03-27 16:30110592----a-w-c:\windows\system32\IEAdvpack.dll
    2013-03-11 13:25 . 2013-04-16 00:443603816----a-w-c:\windows\system32\ntkrnlpa.exe
    2013-03-11 13:25 . 2013-04-16 00:443551080----a-w-c:\windows\system32\ntoskrnl.exe
    2013-03-09 03:45 . 2013-04-16 00:4449152----a-w-c:\windows\system32\csrsrv.dll
    2013-03-09 01:28 . 2013-04-16 00:4464000----a-w-c:\windows\system32\smss.exe
    2013-03-08 03:53 . 2013-04-16 00:44376320----a-w-c:\windows\system32\winsrv.dll
    2013-03-08 03:52 . 2013-04-16 00:442067968----a-w-c:\windows\system32\mstscax.dll
    2013-03-06 22:33 . 2013-03-14 12:43164736----a-w-c:\windows\system32\drivers\aswVmm.sys
    2013-03-06 22:33 . 2013-03-14 12:4349248----a-w-c:\windows\system32\drivers\aswRvrt.sys
    2013-03-06 22:33 . 2012-02-17 00:40765736----a-w-c:\windows\system32\drivers\aswSnx.sys
    2013-03-06 22:33 . 2012-02-17 00:4062376----a-w-c:\windows\system32\drivers\aswTdi.sys
    2013-03-06 22:33 . 2012-02-17 00:4049760----a-w-c:\windows\system32\drivers\aswRdr.sys
    2013-03-06 22:33 . 2012-02-17 00:40368176----a-w-c:\windows\system32\drivers\aswSP.sys
    2013-03-06 22:33 . 2012-02-17 00:4066336----a-w-c:\windows\system32\drivers\aswMonFlt.sys
    2013-03-06 22:33 . 2012-02-17 00:4029816----a-w-c:\windows\system32\drivers\aswFsBlk.sys
    2013-03-06 22:32 . 2012-02-17 00:3941664----a-w-c:\windows\avastSS.scr
    2013-03-06 22:32 . 2012-02-17 00:39228600----a-w-c:\windows\system32\aswBoot.exe
    2013-03-06 05:33 . 2012-12-29 04:45861088----a-w-c:\windows\system32\npDeployJava1.dll
    2013-03-06 05:33 . 2012-12-29 04:45782240----a-w-c:\windows\system32\deployJava1.dll
    2013-03-05 01:40 . 2013-04-16 00:442049024----a-w-c:\windows\system32\win32k.sys
    2013-02-22 03:46 . 2013-04-16 00:471800704----a-w-c:\windows\system32\jscript9.dll
    2013-02-22 03:38 . 2013-04-16 00:471129472----a-w-c:\windows\system32\wininet.dll
    2013-02-22 03:37 . 2013-04-16 00:471427968----a-w-c:\windows\system32\inetcpl.cpl
    2013-02-22 03:34 . 2013-04-16 00:47142848----a-w-c:\windows\system32\ieUnatt.exe
    2013-02-22 03:34 . 2013-04-16 00:47420864----a-w-c:\windows\system32\vbscript.dll
    2013-02-22 03:31 . 2013-04-16 00:472382848----a-w-c:\windows\system32\mshtml.tlb
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
    @="{472083B0-C522-11CF-8763-00608CC02F24}"
    [HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
    2013-03-06 22:32121968----a-w-c:\program files\AVAST Software\Avast\ashShell.dll
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Sidebar"="c:\program files\Windows Sidebar\Sidebar.exe" [2009-04-11 1233920]
    "WindowsWelcomeCenter"="oobefldr.dll" [2009-04-11 2153472]
    "TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe" [2008-04-24 430080]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ThpSrv"="c:\windows\system32\thpsrv" [X]
    "Apoint"="c:\program files\Apoint2K\Apoint.exe" [2007-12-15 184320]
    "RtHDVCpl"="RtHDVCpl.exe" [2008-05-13 6139904]
    "TOSDCR"="c:\program files\TOSHIBA\PasswordUtility\TOSDCR.exe" [2007-08-28 169296]
    "TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2008-02-06 431456]
    "HSON"="c:\program files\TOSHIBA\TBS\HSON.exe" [2007-11-01 54608]
    "SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2008-06-02 505720]
    "00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2008-05-09 716800]
    "NDSTray.exe"="NDSTray.exe" [BU]
    "TosAutLk"="c:\program files\TOSHIBA\WirelessKeyLogon\TosAutLk.exe" [2008-04-02 116040]
    "Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2011-05-05 30192]
    "TPCHWMsg"="c:\program files\TOSHIBA\TPHM\TPCHWMsg.exe" [2008-08-29 480616]
    "avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2013-03-06 4767304]
    "MsmqIntCert"="mqrt.dll" [2009-04-11 150528]
    "APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-10-12 59280]
    "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-08-22 13552160]
    "NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-08-22 92704]
    "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
    "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-10-25 421888]
    "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
    "Malwarebytes Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2013-04-04 532040]
    "Z1"="c:\users\User\Downloads\mbar-1.05.0.1001\mbar\mbar.exe" [2013-05-17 1398856]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "EnableUIADesktopToggle"= 0 (0x0)
    "DisableCAD"= 1 (0x1)
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
    "aux"=wdmaud.drv
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
    @="Service"
    .
    [HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Bluetooth Manager.lnk]
    path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Bluetooth Manager.lnk
    backup=c:\windows\pss\Bluetooth Manager.lnk.CommonStartup
    backupExtension=.CommonStartup
    .
    [HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Microsoft Office.lnk]
    path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Microsoft Office.lnk
    backup=c:\windows\pss\Microsoft Office.lnk.CommonStartup
    backupExtension=.CommonStartup
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ITSecMng]
    2007-09-28 23:0375136----a-w-c:\program files\Toshiba\Bluetooth Toshiba Stack\ItSecMng.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter]
    2008-08-22 17:1492704----a-w-c:\windows\System32\nvmctray.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\picon]
    2008-04-29 22:45367128----a-w-c:\program files\Common Files\Intel\Privacy Icon\PrivacyIconClient.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ToshibaServiceStation]
    2008-08-04 19:461242424----a-w-c:\program files\Toshiba\TOSHIBA Service Station\TSS.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
    "DisableMonitoring"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
    "DisableMonitoring"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
    "DisableMonitoring"=dword:00000001
    .
    --- Other Services/Drivers In Memory ---
    .
    *NewlyCreated* - TRUESIGHT
    *Deregistered* - TrueSight
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    LocalServiceNoNetworkREG_MULTI_SZ PLA DPS BFE mpssvc
    LocalServiceAndNoImpersonationREG_MULTI_SZ FontCache
    LPDServiceREG_MULTI_SZ LPDSVC
    rsmsvcsREG_MULTI_SZ ntmssvc
    HPZ12REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
    2013-04-10 09:131642448----a-w-c:\program files\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2013-05-18 c:\windows\Tasks\Adobe Flash Player Updater.job
    - c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-02-13 12:45]
    .
    2013-05-17 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-2765216513-3551065896-2920961464-1000Core.job
    - c:\users\User\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-11-07 23:00]
    .
    2013-05-18 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-2765216513-3551065896-2920961464-1000UA.job
    - c:\users\User\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-11-07 23:00]
    .
    2013-05-18 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2011-09-06 14:49]
    .
    2013-05-18 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2011-09-06 14:49]
    .
    .
    ------- Supplementary Scan -------
    .
    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    TCP: DhcpNameServer = 75.75.76.76 75.75.75.75
    .
    - - - - ORPHANS REMOVED - - - -
    .
    HKLM-Run-cfFncEnabler.exe - cfFncEnabler.exe
    HKLM-Run-NWEReboot - (no file)
    SafeBoot-WudfPf
    SafeBoot-WudfRd
    MSConfigStartUp-swg - c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    MSConfigStartUp-UsbMonitor - c:\program files\TrueSuite Access Manager\usbnotify.exe
    .
    .
    .
    **************************************************************************
    .
    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2013-05-17 23:14
    Windows 6.0.6002 Service Pack 2 NTFS
    .
    scanning hidden processes ...
    .
    scanning hidden autostart entries ...
    .
    HKCU\Software\Microsoft\Windows\CurrentVersion\Run
    TOSCDSPD = c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe?/I??????C8?????h?????????????????
    .
    scanning hidden files ...
    .
    scan completed successfully
    hidden files: 0
    .
    **************************************************************************
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
    @Denied: (A 2) (Everyone)
    @="FlashBroker"
    "LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe,-101"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
    "Enabled"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
    @="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
    @Denied: (A 2) (Everyone)
    @="IFlashBroker5"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
    @="{00020424-0000-0000-C000-000000000046}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    "Version"="1.0"
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    "MSCurrentCountry"=dword:000000b5
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    Completion time: 2013-05-17 23:17:03
    ComboFix-quarantined-files.txt 2013-05-18 03:17
    .
    Pre-Run: 83,585,830,912 bytes free
    Post-Run: 89,544,593,408 bytes free
    .
    - - End Of File - - 275E5A4864DA33BB266CE9A47C8F5CCB
     
  17. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    Looks good.

    [​IMG] Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on adwcleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the contents of that logfile with your next reply.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.

    [​IMG] Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.

    [​IMG] Download OTL to your Desktop.
    Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe
    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Click the Scan All Users checkbox.
    • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
     
  18. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    Still with me?
     
  19. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    This topic is marked as abandoned and closed due to inactivity.
    This member will NOT be eligible to receive any more help in malware removal forum.
     
Topic Status:
Not open for further replies.

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