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Virus/malware that keeps coming back despite being removed with Malwarebytes

Discussion in 'Virus and Malware Removal' started by lunsk, Feb 28, 2012.

Post New Reply
  1. lunsk Newcomer, in training Posts: 62

    Hi,

    I have malware on my computer right now (RootKit.0Access.H) and some virus that keeps on playing a "Congratulations you win" sound. I tried scanning with Malwarebytes and it says it removed it, but it keeps coming back. I also have a popup whenever I open Firefox, only when it's the first time opening Firefox though. I hope you guys will be able to help me.

    The antivirus program I'm using right now is Microsoft Security Essentials.

    Malwarebytes Log:

    Malwarebytes Anti-Malware 1.60.1.1000
    www.malwarebytes.org

    Database version: v2012.02.26.07

    Windows Vista Service Pack 1 x86 NTFS
    Internet Explorer 7.0.6001.18000
    Jonathan :: JONATHAN-PC [administrator]

    28/02/2012 2:11:01 PM
    mbam-log-2012-02-28 (14-11-01).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 195963
    Time elapsed: 20 minute(s), 21 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 1
    C:\Windows\System32\DCamUSBDXGTech.dll (RootKit.0Access.H) -> Delete on reboot.

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 1
    C:\Windows\System32\DCamUSBDXGTech.dll (RootKit.0Access.H) -> Delete on reboot.

    (end)


    GMER Log:

    GMER 1.0.15.15641 - http://www.gmer.net
    Rootkit quick scan 2012-02-28 14:49:07
    Windows 6.0.6001 Service Pack 1 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 WDC_WD32 rev.11.0
    Running: GMER.exe; Driver: C:\Users\Jonathan\AppData\Local\Temp\fwlcrkow.sys


    ---- Devices - GMER 1.0.15 ----

    Device \Driver\iaStor \Device\Ide\iaStor0 [82ABA8E0] \SystemRoot\system32\drivers\iastor.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
    Device \Driver\iaStor \Device\Ide\IAAStorageDevice-0 [82ABA8E0] \SystemRoot\system32\drivers\iastor.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
    Device \Driver\iaStor \Device\Ide\IAAStorageDevice-1 [82ABA8E0] \SystemRoot\system32\drivers\iastor.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
    Device \Driver\atzxebsi \Device\Scsi\atzxebsi1 8788D1F8
    Device \FileSystem\Ntfs \Ntfs 852DD1F8
    Device \FileSystem\fastfat \Fat 896251F8

    AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

    ---- EOF - GMER 1.0.15 ----


    DDS Log:

    .
    DDS (Ver_2011-08-26.01) - NTFSx86
    Internet Explorer: 7.0.6001.18000
    Run by Jonathan at 14:56:21 on 2012-02-28
    Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.2.1033.18.3581.2362 [GMT -5:00]
    .
    AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
    SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Program Files\Fingerprint Sensor\AtService.exe
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
    C:\Windows\system32\Ati2evxx.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_c204e27d\STacSV.exe
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Program Files\Dell\DellDock\DockLogin.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\Ati2evxx.exe
    C:\Windows\System32\WLTRYSVC.EXE
    C:\Windows\System32\bcmwltry.exe
    C:\Windows\System32\spoolsv.exe
    C:\Program Files\DigitalPersona\Bin\DpHostW.exe
    C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_c204e27d\aestsrv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Windows\system32\ASTSRV.EXE
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\svchost.exe -k hpdevmgmt
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Program Files\Nitro PDF\Reader 2\NitroPDFReaderDriverService2.exe
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\Dwm.exe
    C:\Program Files\DigitalPersona\Bin\DpAgent.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Dell\DellDock\DellDock.exe
    C:\Program Files\DellTPad\Apoint.exe
    C:\Program Files\IDT\WDM\sttray.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files\Dell\MediaDirect\PCMService.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    C:\Windows\System32\WLTRAY.EXE
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Microsoft Security Client\msseces.exe
    C:\Windows\system32\conime.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Windows\ehome\ehtray.exe
    C:\Users\Jonathan\Program Files\DNA\btdna.exe
    C:\Program Files\Mozilla Thunderbird\thunderbird.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    C:\Program Files\DellTPad\ApMsgFwd.exe
    C:\Program Files\DellTPad\Apntex.exe
    C:\Program Files\DellTPad\HidFind.exe
    C:\Program Files\Windows Live\Contacts\wlcomm.exe
    \\.\globalroot\SystemRoot\system32\svchost.exe -k netsvcs
    C:\Windows\system32\NOTEPAD.EXE
    C:\Windows\system32\wuauclt.exe
    C:\Windows\System32\svchost.exe -k swprv
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.ca/ig/dell?hl=en&client=dell-row&channel=ca&ibd=0080717
    uWindow Title = Internet Explorer provided by Dell
    uDefault_Page_URL = hxxp://www.google.ca/ig/dell?hl=en&client=dell-row&channel=ca&ibd=0080717
    uInternet Settings,ProxyOverride = *.local
    uURLSearchHooks: H - No File
    BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
    BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
    BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
    TB: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - No File
    TB: {1392B8D2-5C05-419F-A8F6-B9F15A596612} - No File
    uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
    uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
    uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
    uRun: [BitTorrent DNA] "c:\users\jonathan\program files\dna\btdna.exe"
    mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
    mRun: [Apoint] c:\program files\delltpad\Apoint.exe
    mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
    mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
    mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
    mRun: [DpAgent] c:\program files\digitalpersona\bin\dpagent.exe
    mRun: [Dell Webcam Central] "c:\program files\dell webcam\dell webcam central\WebcamDell.exe" /mode2
    mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
    mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
    mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
    mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
    mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
    mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
    mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
    dRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
    StartupFolder: c:\users\jonathan\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
    StartupFolder: c:\users\jonathan\appdata\roaming\micros~1\windows\startm~1\programs\startup\thunde~1.lnk - c:\program files\mozilla thunderbird\thunderbird.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
    LSP: mswsock.dll
    Trusted Zone: google.ca\www
    Trusted Zone: pixiv.net
    DPF: {44990B00-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlcm.cab
    DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} - hxxp://support.dell.com/systemprofiler/SysProExe.CAB
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_01-windows-i586.cab
    DPF: {DAF7E6E6-D53A-439A-B28D-12271406B8A9} - hxxp://mobileapps.blackberry.com/devicesoftware/AxLoader.cab
    TCP: DhcpNameServer = 192.168.0.1
    TCP: Interfaces\{9D43A0E4-2CCA-4641-A869-252AA04B100D} : DhcpNameServer = 192.168.0.1
    TCP: Interfaces\{CB8D97A1-8DB2-4AFB-897C-29AE5A8CC818} : DhcpNameServer = 192.168.0.1
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    LSA: Notification Packages = scecli DPPWDFLT
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-3-25 165264]
    R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_c204e27d\AEstSrv.exe [2008-7-16 73728]
    R2 ATService;AuthenTec Fingerprint Service;c:\program files\fingerprint sensor\AtService.exe [2008-2-29 1053944]
    R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-4-28 161048]
    R2 NitroReaderDriverReadSpool2;NitroPDFReaderDriverCreatorReadSpool2;c:\program files\nitro pdf\reader 2\NitroPDFReaderDriverService2.exe [2011-6-21 196912]
    R3 ATSwpWDF;AuthenTec TruePrint USB WDF Driver;c:\windows\system32\drivers\ATSwpWDF.sys [2008-7-16 548352]
    R3 itecir;ITECIR Infrared Receiver;c:\windows\system32\drivers\itecir.sys [2008-7-16 54784]
    R3 k57nd60x;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\k57nd60x.sys [2008-7-16 203264]
    R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 54144]
    R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\antimalware\NisSrv.exe [2010-11-11 206360]
    R3 OA001Ufd;Creative Camera OA001 Upper Filter Driver;c:\windows\system32\drivers\OA001Ufd.sys [2008-7-16 149208]
    R3 OA001Vid;Creative Camera OA001 Function Driver;c:\windows\system32\drivers\OA001Vid.sys [2008-7-16 277624]
    S2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2010-1-31 1153368]
    S3 EagleXNt;EagleXNt;c:\windows\system32\drivers\EagleXNt.sys [2011-7-21 500704]
    S3 GDISpyDevice;GDISpyDevice;c:\windows\system32\GDISpy.sys [2008-4-22 38856]
    S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2010-3-25 43392]
    S3 s916bus;Sony Ericsson Device 916 driver (WDM);c:\windows\system32\drivers\s916bus.sys [2008-9-6 83496]
    S3 s916mdfl;Sony Ericsson Device 916 USB WMC Modem Filter;c:\windows\system32\drivers\s916mdfl.sys [2008-9-6 15016]
    S3 s916mdm;Sony Ericsson Device 916 USB WMC Modem Driver;c:\windows\system32\drivers\s916mdm.sys [2008-9-6 109992]
    S3 s916mgmt;Sony Ericsson Device 916 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s916mgmt.sys [2008-9-6 103976]
    S3 s916obex;Sony Ericsson Device 916 USB WMC OBEX Interface;c:\windows\system32\drivers\s916obex.sys [2008-9-6 100008]
    S3 XDva189;XDva189;c:\windows\system32\XDva189.sys [2008-8-4 46464]
    .
    =============== Created Last 30 ================
    .
    2012-02-28 19:55:31 6552120 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{2b92e378-461f-4ce5-a732-dad1b5a1dfd6}\mpengine.dll
    2012-02-28 05:25:49 -------- d-----w- c:\program files\SpywareBlaster
    2012-02-28 04:52:53 -------- d-----w- c:\program files\MozBackup
    2012-02-27 23:22:09 -------- d-----w- c:\users\jonathan\DoctorWeb
    2012-02-27 04:06:39 83136 ----a-w- c:\windows\system32\eE0cm.com_
    2012-02-27 03:56:37 0 --sha-w- c:\windows\system32\dds_trash_log.cmd
    2012-02-25 02:18:09 -------- d-----w- c:\program files\common files\Spigot
    2012-02-25 02:17:48 -------- d-----w- c:\programdata\YouTube Downloader
    2012-02-25 02:17:43 -------- d-----w- c:\program files\YouTube Downloader
    2012-02-11 15:04:53 713784 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{fccff295-a8d2-42e0-a563-ee40b05596f3}\gapaengine.dll
    2012-01-30 23:58:57 -------- d-----w- c:\programdata\youku
    2012-01-30 23:58:48 161056 ----a-w- c:\windows\system32\ikutm.dll
    2012-01-30 23:58:34 -------- d-----w- c:\program files\YouKu
    2012-01-30 22:49:05 -------- d-----w- c:\program files\Conduit
    2012-01-30 22:49:02 -------- d-----w- c:\users\jonathan\appdata\local\Conduit
    2012-01-30 22:48:49 -------- d-----w- c:\users\jonathan\appdata\local\FLVService
    .
    ==================== Find3M ====================
    .
    2012-02-27 04:06:13 114688 ----a-w- c:\windows\system32\msvos.dll
    2012-01-31 12:44:05 237072 ------w- c:\windows\system32\MpSigStub.exe
    2011-12-10 20:24:06 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
    .
    ============= FINISH: 14:56:41.66 ===============


    DDS Attach log:

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft® Windows Vista™ Home Premium
    Boot Device: \Device\HarddiskVolume3
    Install Date: 16/07/2008 5:01:24 PM
    System Uptime: 28/02/2012 2:39:06 PM (0 hours ago)
    .
    Motherboard: Dell Inc. | | 0F700C
    Processor: Intel(R) Core(TM)2 Duo CPU T5850 @ 2.16GHz | Microprocessor | 2167/166mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 288 GiB total, 0.741 GiB free.
    D: is FIXED (NTFS) - 10 GiB total, 5.584 GiB free.
    E: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    No restore point in system.
    .
    ==== Installed Programs ======================
    .
    32 Bit HP CIO Components Installer
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Reader 8.1.5
    Advanced Audio FX Engine
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    ATI Catalyst Control Center
    µTorrent
    Audacity 1.3.13 (Unicode)
    AuthenTec Fingerprint System
    Awave Studio v10
    Bandisoft MPEG-1 Decoder
    Bonjour
    Broadcom Gigabit NetLink Controller
    Browser Address Error Redirector
    BufferChm
    Canon MX320 series MP Drivers
    Catalyst Control Center - Branding
    Catalyst Control Center Core Implementation
    Catalyst Control Center Graphics Full Existing
    Catalyst Control Center Graphics Full New
    Catalyst Control Center Graphics Light
    Catalyst Control Center Graphics Previews Common
    Catalyst Control Center Graphics Previews Vista
    Catalyst Control Center Localization Chinese Standard
    Catalyst Control Center Localization Chinese Traditional
    Catalyst Control Center Localization Danish
    Catalyst Control Center Localization Dutch
    Catalyst Control Center Localization Finnish
    Catalyst Control Center Localization French
    Catalyst Control Center Localization German
    Catalyst Control Center Localization Italian
    Catalyst Control Center Localization Japanese
    Catalyst Control Center Localization Korean
    Catalyst Control Center Localization Norwegian
    Catalyst Control Center Localization Portuguese
    Catalyst Control Center Localization Russian
    Catalyst Control Center Localization Spanish
    Catalyst Control Center Localization Swedish
    ccc-core-static
    ccc-utility
    CCC Help Chinese Standard
    CCC Help Chinese Traditional
    CCC Help Danish
    CCC Help Dutch
    CCC Help English
    CCC Help Finnish
    CCC Help French
    CCC Help German
    CCC Help Italian
    CCC Help Japanese
    CCC Help Korean
    CCC Help Norwegian
    CCC Help Portuguese
    CCC Help Russian
    CCC Help Spanish
    CCC Help Swedish
    CCleaner
    Cisco EAP-FAST Module
    Cisco LEAP Module
    Cisco PEAP Module
    Compatibility Pack for the 2007 Office system
    Copy
    Dell Dock
    Dell Driver Download Manager
    Dell Getting Started Guide
    Dell Touchpad
    Dell Webcam Central
    Dell Wireless WLAN Card Utility
    Destination Component
    DeviceDiscovery
    DeviceManagementQFolder
    Digital Line Detect
    DigitalPersona Personal 3.0.1
    DJ_AIO_03_F4200_ProductContext
    DJ_AIO_03_F4200_Software
    DJ_AIO_03_F4200_Software_Min
    DocProc
    DocProcQFolder
    Dropbox
    DVD Decrypter (Remove Only)
    Finale NotePad 2008
    Garena
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    HP Deskjet F4200 All-In-One Driver Software 11.0 Rel .3
    HP Imaging Device Functions 11.0
    HP Update
    Integrated Webcam Driver (1.00.08.0216)
    Intel(R) Matrix Storage Manager
    ITECIR Driver
    iTunes
    Japanese Fonts Support For Adobe Reader 8
    Java Auto Updater
    Java(TM) 6 Update 5
    Java(TM) SE Development Kit 7 Update 1
    JDownloader
    Junk Mail filter update
    K-Lite Mega Codec Pack 7.6.0
    KB408682
    Live! Cam Avatar Creator
    LiveUpdate (Symantec Corporation)
    M3 GAME Manager Uninstall
    Malwarebytes Anti-Malware version 1.60.1.1000
    Media Player Classic - Home Cinema v1.5.3.3699
    MediaDirect
    MHP3 ToolKit version 2.2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Antimalware
    Microsoft Application Error Reporting
    Microsoft AppLocale
    Microsoft Choice Guard
    Microsoft Games for Windows - LIVE Redistributable
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Groove MUI (English) 2007
    Microsoft Office Groove Setup Metadata MUI (English) 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Security Client
    Microsoft Security Essentials
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Windows Application Compatibility Database
    Microsoft Works
    mIRC
    Modem Diagnostics Tool
    MozBackup 1.5.1
    Mozilla Firefox 10.0.2 (x86 en-US)
    Mozilla Thunderbird 9.0.1 (x86 en-US)
    MSVCRT
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    NetWaiting
    Nitro PDF Reader 2
    OCR Software by I.R.I.S. 11.0
    OGPlanet Game Launcher
    Pando Media Booster
    Pokemon Online 1.0.53
    PrimoPDF -- brought to you by Nitro PDF Software
    QuickSet
    QuickTime
    RealPlayer
    Revo Uninstaller 1.85
    Roxio Creator Audio
    Roxio Creator Copy
    Roxio Creator Data
    Roxio Creator DE
    Roxio Creator Tools
    Roxio Update Manager
    Scan
    SD Gundam Capsule Fighter
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB969679)
    Security Update for Microsoft Office Excel 2007 (KB969682)
    Security Update for Microsoft Office PowerPoint 2007 (KB957789)
    Security Update for Microsoft Office Publisher 2007 (KB969693)
    Security Update for Microsoft Office system 2007 (KB969613)
    Security Update for Microsoft Office Word 2007 (KB969604)
    Skins
    Slice Audio File Splitter
    Spybot - Search & Destroy
    SpywareBlaster 4.6
    StarCraft II
    Status
    Steam
    Synthesia (remove only)
    SysTools PDF Unlocker - v3.1
    Toolbox
    TrayApp
    Uniblue RegistryBooster
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office Access 2007 Help (KB963663)
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office Infopath 2007 Help (KB963662)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Outlook 2007 (KB969907)
    Update for Microsoft Office Outlook 2007 Help (KB963677)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Publisher 2007 Help (KB963667)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    Update for Outlook 2007 Junk Email Filter (kb971933)
    Ventrilo Client
    VLC media player 0.9.8a
    Warcraft III
    Warcraft III: All Products
    WBFS Manager 3.0
    WebReg
    Winamp
    Winamp Detector Plug-in
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Mail
    Windows Live Messenger
    Windows Live Photo Gallery
    Windows Live Sign-in Assistant
    Windows Live Sync
    Windows Live Upload Tool
    Windows Live Writer
    Windows Media Player Firefox Plugin
    WinRAR 4.01 (32-bit)
    YouTube Downloader 3.5
    .
    ==== End Of File ===========================



    Thanks for giving me your time
  2. Broni Malware Annihilator Posts: 40,022   +187

    Welcome aboard [IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ======================================================================

    Download aswMBR to your desktop.
    Double click the aswMBR.exe to run it.
    If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
    Click the "Scan" button to start scan.
    On completion of the scan click "Save log", save it to your desktop and post in your next reply.

    NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

    ==================================================================

    • Download RogueKiller on the desktop
    • Close all the running programs
    • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
    • Otherwise just double-click on RogueKiller.exe
    • Click on SCAN.
      [/b]
    • A report (RKreport.txt) should open. Post its content in your next reply. (RKreport could also be found on your desktop
    • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again
  3. lunsk Newcomer, in training Posts: 62

    I have a problem with aswMBR, it just stalled while it was scanning on a file. I waited for 10 mins and there was no change, so I just saved the log and cancelled it. Should I redo the scan?
    This also happened yesterday when I was using something called Dr Web and it would just stall on this one file.

    I'll post the partial log from aswMBR:

    aswMBR version 0.9.9.1649 Copyright(c) 2011 AVAST Software
    Run date: 2012-02-28 22:03:45
    -----------------------------
    22:03:45.848 OS Version: Windows 6.0.6001 Service Pack 1
    22:03:45.848 Number of processors: 2 586 0xF0D
    22:03:45.850 ComputerName: JONATHAN-PC UserName: Jonathan
    22:03:50.013 Initialize success
    22:05:22.138 AVAST engine defs: 12022802
    22:06:12.865 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
    22:06:12.882 Disk 0 Vendor: WDC_WD32 11.0 Size: 305245MB BusType: 3
    22:06:12.941 Disk 0 MBR read successfully
    22:06:12.961 Disk 0 MBR scan
    22:06:13.004 Disk 0 Windows VISTA default MBR code
    22:06:13.015 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 39 MB offset 63
    22:06:13.100 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 10000 MB offset 80325
    22:06:13.181 Disk 0 Partition 3 80 (A) 07 HPFS/NTFS NTFS 295205 MB offset 20560325
    22:06:13.202 Disk 0 scanning sectors +625140400
    22:06:13.347 Disk 0 scanning C:\Windows\system32\drivers
    22:06:24.437 File: C:\Windows\system32\drivers\afd.sys **INFECTED** Win32:Alureon-AQV [Rtk]
    22:06:58.801 Disk 0 trace - called modules:
    22:06:58.836 ntkrnlpa.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x87ff5fd0]<<
    22:06:58.850 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x86bedac8]
    22:06:58.856 3 CLASSPNP.SYS[837a8745] -> nt!IofCallDriver -> [0x87fa1ae8]
    22:06:58.865 \Driver\00000816[0x87fa1c20] -> IRP_MJ_CREATE -> 0x87ff5fd0
    22:07:01.588 AVAST engine scan C:\Windows
    22:07:14.198 AVAST engine scan C:\Windows\system32
    22:08:52.962 File: C:\Windows\system32\eE0cm.com **INFECTED** Win32:Kryptik-HRL [Trj]
    22:08:53.083 File: C:\Windows\system32\eE0cm.com_ **INFECTED** Win32:Kryptik-HRL [Trj]
    22:18:08.628 AVAST engine scan C:\Windows\system32\drivers
    22:18:16.691 File: C:\Windows\system32\drivers\afd.sys **INFECTED** Win32:Alureon-AQV [Rtk]
    22:19:04.145 AVAST engine scan C:\Users\Jonathan
    22:29:54.715 Disk 0 MBR has been saved successfully to "C:\Users\Jonathan\Desktop\MBR.dat"
    22:29:54.734 The log file has been saved successfully to "C:\Users\Jonathan\Desktop\aswMBR.txt"


    RogueKiller report didn't open automatically, but it was saved to the desktop, not sure if that is a problem or not.

    RogueKiller V7.2.0 [02/27/2012] by Tigzy
    mail: tigzyRK<at>gmail<dot>com
    Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
    Blog: http://tigzyrk.blogspot.com

    Operating System: Windows Vista (6.0.6001 Service Pack 1) 32 bits version
    Started in : Normal mode
    User: Jonathan [Admin rights]
    Mode: Scan -- Date: 02/28/2012 22:32:47

    ¤¤¤ Bad processes: 2 ¤¤¤
    [HJ NAME] svchost.exe -- \\.\globalroot\SystemRoot\system32\svchost.exe -> KILLED [TermProc]
    [RESIDUE] svchost.exe -- \\.\globalroot\SystemRoot\system32\svchost.exe -> KILLED [TermProc]

    ¤¤¤ Registry Entries: 5 ¤¤¤
    [HJ] HKCU\[...]\Advanced : Start_ShowPrinters (0) -> FOUND
    [HJ] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
    [HJ] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
    [HJ] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND
    [HJ] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND

    ¤¤¤ Particular Files / Folders: ¤¤¤

    ¤¤¤ Driver: [LOADED] ¤¤¤

    ¤¤¤ Infection : ¤¤¤

    ¤¤¤ HOSTS File: ¤¤¤


    ¤¤¤ MBR Check: ¤¤¤

    +++++ PhysicalDrive0: WDC WD3200BEVT-75ZCT1 +++++
    --- User ---
    [MBR] a8b76465bd75b989238d8ac2c1d7b9a9
    [BSP] 3ded86fab9859a190a086440b067760c : Windows Vista MBR Code
    Partition table:
    0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
    1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 80325 | Size: 10000 Mo
    2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 20560325 | Size: 295205 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!

    Finished : << RKreport[1].txt >>
    RKreport[1].txt



    Also, thank you very much for the help
  4. Broni Malware Annihilator Posts: 40,022   +187

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode.

    2. Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.
    There are 4 different versions. If one of them won't run then download and try to run the other one.
    Vista and Win7 users need to right click Rkill and choose Run as Administrator
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    * Rkill.com
    * Rkill.scr
    * Rkill.exe
    • Double-click on the Rkill icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.
    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
  5. lunsk Newcomer, in training Posts: 62

    I just got a message saying "Freeware implementation of XCACLS stopped working" should I close it? Combofix is still running I have think
  6. Broni Malware Annihilator Posts: 40,022   +187

    Go ahead and close it.
    Always post new reply.
     
  7. lunsk Newcomer, in training Posts: 62

    Combofix just said I had a rootkit and it needed to restart my computer, but I'm getting a BSOD everytime right before it goes to the desktop
  8. lunsk Newcomer, in training Posts: 62

    I went into safe mode and it says "The recycle bin on C:\ is corrupted. Doyou want to empty the recycle bin for this drive?

    I definitely had security essentials turned off when I was using combofix, as soon as it finished it restarted
  9. Broni Malware Annihilator Posts: 40,022   +187

    Did you say "Yes"?
  10. lunsk Newcomer, in training Posts: 62

    I accidentally pressed enter when I was trying to turn on the screen today and I emptied it. Is that a problem?
  11. Broni Malware Annihilator Posts: 40,022   +187

    Go ahead and re-run Combofix.
  12. lunsk Newcomer, in training Posts: 62

    From safe mode? I can't get to my desktop because of a blue screen

    Should I do a startup repair?
  13. Broni Malware Annihilator Posts: 40,022   +187

    If safe mode works run Combofix from there.
  14. lunsk Newcomer, in training Posts: 62

    Combo fix just said it found a rootkit on my computer and it needs to restart, I can enter windows normally now, I can't find the log in C:\ though and my recycle bin is still corrupt
  15. Broni Malware Annihilator Posts: 40,022   +187

    Re-run Combofix one more time.
  16. lunsk Newcomer, in training Posts: 62

    Should I empty the corrupted recycle bin when it asks?
  17. Broni Malware Annihilator Posts: 40,022   +187

    Yes.........
  18. lunsk Newcomer, in training Posts: 62

    It finished scanning, but I still don't see a combofix text file, I see a combofix file though in my c:\ is that it?
  19. Broni Malware Annihilator Posts: 40,022   +187

    It must be. Open it with Notepad and paste its content in your next reply.
  20. lunsk Newcomer, in training Posts: 62

    When I opened it with Notepad, it said access denied, I restarted my computer and now it's a folder. There's 2 files in that folder within a folder called Test4Max and still no log. When I open them in notepad it's just gibberish and I don't think it's the files you're looking for. Also, just one of them is too long to fit in one post.