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Virus/worm/trojan/whatever has disabled my internet connection

By RedApple
Feb 4, 2009
  1. I would like to get to a point where I can complete the 8-step Viruses/Spyware/Malware Preliminary Removal Instructions, but as the thing infecting my computer won't allow any internet connection, I cannot yet. I need some help resolving this. I can answer any questions concerning symptoms which include: a windows logon prompt with my name and blank password as default, random restarting, missing desktop icons and taskbar/start button and also the aforementioned inability to connect to anything. Any help at all would be appreciated and you have my full cooperation.
     
  2. RedApple

    RedApple TS Rookie Topic Starter

    PS

    I forgot to mention that I am using a computer in another room to post this, and the computer infected is a laptop if that helps in any way.
     
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