When I am deleting the file it gives error message and close that window

By asheeshnew17
Sep 22, 2009
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  1. Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

    Error Signature
    AppName: explorer.exe AppVer: 6.0.2900.3156 ModName: ntdll.dll
    ModVer: 5.1.2600.3520 Offset: 000294e7
  2. Jawshh

    Jawshh TechSpot Enthusiast Posts: 438

    Before troubleshooting, lets do some basic things.

    1. Use windows check disk utility on all partitions

    2. Run a virus and spyware scan.
  3. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +35

    An infrequent and little known cause of an Explorer crash is having the hidden files and folders showing.

    This is an easy thing to check: Control Panel> Folder Options> View tab> make sure 'show hidden files and folders' is UNCHECKED. If it is not, uncheck it now> Apply> OK> Reboot.

    See if that makes a difference. I came across that about a year ago when I was trying to find reason for my Explorer crashes!
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