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Win64 Patched.a virus

Discussion in 'Virus and Malware Removal' started by eharvey650, Sep 17, 2012.

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  1. eharvey650 Newcomer, in training Posts: 18

    Sorry! The error was not in following your instructions. I just posted the content of the wrong text file I had created. Here is the results of OTL scan/fix.

    All processes killed
    ========== OTL ==========
    Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
    Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{CCC7A320-B3CA-4199-B1A6-9F516DD69829} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}\ not found.
    Registry value HKEY_USERS\S-1-5-21-3686807488-1388826910-3173516872-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}\ deleted successfully.
    C:\FRST\Quarantine\{4c48af5f-8e17-36f8-75c9-bfdf50da5211} folder moved successfully.
    C:\FRST\Quarantine folder moved successfully.
    C:\FRST\Logs folder moved successfully.
    C:\FRST\Hives folder moved successfully.
    C:\FRST folder moved successfully.
    File C:\Users\Michelle\Documents\f74de5d.exe not found.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Michelle
    ->Temp folder emptied: 251051 bytes
    ->Temporary Internet Files folder emptied: 238051 bytes
    ->Java cache emptied: 233085 bytes
    ->FireFox cache emptied: 83895642 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 899 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 22021 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 67630 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 81.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Michelle
    ->Java cache emptied: 0 bytes

    User: Public

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: Michelle
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.56.0 log created on 09222012_173555

    Files\Folders moved on Reboot...
    C:\Users\Michelle\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

    PendingFileRenameOperations files...
    File C:\Users\Michelle\AppData\Local\Temp\FXSAPIDebugLogFile.txt not found!

    Registry entries deleted on Reboot...
    eharvey650, Sep 23, 2012
    #21

  2. Broni Malware Annihilator Posts: 39,323   +175

    Update Adobe Flash Player
    Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/...-flash-for-firefox-and-ie-without-any-extras/

    =========================================

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    ==================================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    13. Please, let me know, how your computer is doing.
    Broni, Sep 23, 2012
    #22

  3. eharvey650 Newcomer, in training Posts: 18

    Broni I want to thank you on behalf of my daughter for all your time and tech support. I would like to make a donation to you also and plan to do so. Thank you again so much. And God bless.

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Michelle
    ->Temp folder emptied: 23338609 bytes
    ->Temporary Internet Files folder emptied: 4302988 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 46286474 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 1123 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 9693 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 71.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: Michelle
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Michelle
    ->Java cache emptied: 0 bytes

    User: Public

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.56.0 log created on 09232012_205037

    Files\Folders moved on Reboot...
    C:\Users\Michelle\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

    PendingFileRenameOperations files...
    File C:\Users\Michelle\AppData\Local\Temp\FXSAPIDebugLogFile.txt not found!

    Registry entries deleted on Reboot...
    eharvey650, Sep 24, 2012
    #23

  4. Broni Malware Annihilator Posts: 39,323   +175

    Way to go!! [IMG]
    Good luck and stay safe :)

    ...and thank you :)
    Broni, Sep 24, 2012
    #24
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