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The company acknowledged that the iPhone 4's reception degrades when touching a spot on the left edge, but it defended its latest creation with a series of statistics, saying the matter has been blown out of proportion. Apple noted that while many other smartphones have a similar issue, including the BlackBerry Bold 9700, Droid Eris and Omnia II, the problem is more recognizable on the iPhone 4 because the black seam "marks" the problematic area.
Despite the fuss iPhone 4 owners have made, only about 0.55% have actually called Apple support to complain about antenna or reception problems, and return rates for the new handset are currently about a third of the iPhone 3GS (1.7% against 6%). Apple said it couldn't reveal the number of dropped calls because AT&T refuses to give out exact figures, but the iPhone 4 is claimed to have "less than one additional call per 100 dropped" compared to the 3GS.
User Comments: 35
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ive heard from some people that cases dont solve the problem so ??????????????
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(which apparently happens with a lot of phones, and I just tested it on an older Blackberry Pearl where I lost 3 bars
Don't talk the bullshit, show me a phone (not iphone4) that drops the call when you touch it. YOU CAN'T RETURN IT TO THE APPLE. IF YOU RETURN IT, YOU WILL BE LEFT WITH 3 YEARS AT&T CONTRACT, BUT WITH NO PHONE. BUMPERFIX DOESN'T FULLY FIXES THE PROBLEM.
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Same! spoke to a friend who said that it didn't fix anything! he already had bought a case anyway but even so, he still gets the issue.
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Don't talk the bullshit, show me a phone (not iphone4) that drops the call when you touch it. YOU CAN'T RETURN IT TO THE APPLE. IF YOU RETURN IT, YOU WILL BE LEFT WITH 3 YEARS AT&T CONTRACT, BUT WITH NO PHONE. BUMPERFIX DOESN'T FULLY FIXES THE PROBLEM.
I'm not going to post a vid for a guest, but I went from holding it with a couple fingers to holding it with it more in my hand and it watched the bars drop. Didn't try it when I was talking to someone to see if it would drop a call though, I imagine it would though if I was in an area that didn't have 5 bars to begin with.
P.S. Settle down on the caps, nobody likes to read that.
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The reality is that most people who opted for a case prior to this announcement won't actually request a refund, considering the demographic that actually bought the phone, plus the total cost of the refunded cases and the freebie cases will be insignificant to Apple.
As far as Apple is concerned, they have admitted fault and are provided a free solution, so any further complaints on this matter will not be taken seriously and is now the users problem. Apple's PR guys really earned their money, looks like this problem will just go away after all.
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avoidz said:
Absolutely spot-on comment.
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It is only a temporary solution. They must try to fix it permanently.
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siiix said:
dont understand why anyone would buy this junk, its not that good of a phone for 2010, sure the 2g was ahead of its time , but now its just a snob phone with very little to offer for the money... there are 100's of better choices for fraction of the money... apple really got lazy with this model, its junk
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Dude, come on, its still a good phone, not everyone who bought the new iPhone was just looking for a new fashion accessory or is a mindless Apple fanboy. In terms of usability (not so much in making calls
), functionality and specs its definitely one the top 5 phones in the world today. -
no no you're totally wrong, you have 30 days to break the contract with at&t too, stop looking for ways to complain and ****ing return your phone now and stop whining like a *****
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