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Non-bumper cases, specifically ones that slide on to the phone, significantly increase the danger of trapped particles scratching the back of the phone while taking the case on and off. Case-caused scratches may be annoying, but they are nothing new. This particular problem, however, results in the scratches leading to cracking and/or shattering of the whole back panel. In other words, if you put a slider case on your iPhone, there's a possibility the next time you pull the phone out of the case, the glass will be broken because of this design flaw.
As a result, Apple has severely limited its reselling efforts of third party cases from the Apple Store, even ones that are certified as "Made for iPhone." This really hurts the manufacturers who designed and built slide-on cases, and who pay Apple a cut to get the certification badge so they can be sold in Apple Stores. None of the third party cases still on Apple's website and in its stores are the slide-on ones.
It's not clear how widespread this problem is for those with slide-on cases, but we doubt Apple is going to comment unless the problem gets a lot of coverage. The company likely won't offer fixes or workarounds either. We can expect a completely different form factor for the iPhone 5 though.
User Comments: 34
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currently in the process of attempting to return the iphone, if anyone has a better suggestion i would really love to know about it
Thanks
Sell it. Someone will buy it for a silly amount of money, and then you can use the money to buy something that actually works as it should....
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Guest said:
I for one have both a HTC Desire and a i4, and reckon both are awesome phones. The new flaw outlined above appears to be only minor, and even then, the Apple customer service is top notch, so if you do encounter any such issues they will most likely give you a replacement so its all good.
3 month old phone shatters
Manufacturer replaces phone
"TOP NOTCH SERVICE!"
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Idk, Minor is like a button becoming loose and you have to press harder and what not. A Whole entire cracked screen? I in no way see that as minor.
I agree with the rest of your post, but when it comes to bashing Apple, people often take small leaps in whatever they are saying. It isn't a "whole entire cracked screen", its the back glass, which isn't the screen.
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Gars said:
umm Apple..
isnt this a (pr)launch campaign of WP7?
im apple hater but here, something stings
just joking
but to produce something in china have cost - right? -
I have never been a fan of Apple and never will be, but the iPhone is a great phone. Still I prefer Andriod phones, its nice not being locked into iTunes.
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St1ckM4n said:
SNGX1275 said:.... It isn't a "whole entire cracked screen", its the back glass, which isn't the screen.
Well, if a protected back screen (which should be very tough for use in non-cased scenarios) can shatter with some dirt particles rubbing around, I don't want to know what would set off the much more complicated and unprotected front screen..
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Obviously there aren't too many cracking, otherwise the story would be on bad front screens.
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mylonite said:
I love MACS! If I didn't have to occasionally use a PC I wouldn't have the troubles that I have right now and I wouldn't be on this website.
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LNCPapa said:
But your growth in the computer field would be stunted if you only used Macs.
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