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Microsoft sues UK retailer Comet over fake Windows discs

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On January 4, 2012, 1:00 PM

Software giant Microsoft is suing UK electronics retailer Comet after it became apparent the store chain allegedly created, then sold 94,000 unauthorized "recovery" CDs to customers for Windows XP and Vista operating systems, between March 2008 and December 2009.

According to the Guardian newspaper, Comet disputes the claims saying it acted in the best interests of its customers. The fiasco happened after Microsoft stopped supplying recovery discs with new computers. They say the CDs were sold to existing customers so they had a means to recover their Windows operating system in the case of hard disk failure.

"As detailed in the complaint filed today, Comet produced and sold thousands of counterfeit Windows CDs to unsuspecting customers in the United Kingdom," said Microsoft lawyer David Finn, in a statement to the newspaper. "Comet's actions were unfair to customers. We expect better from retailers of Microsoft products — and our customers deserve better, too."

Microsoft has advised anyone who has purchased the discs from Comet to check their "How to Tell" page if they are concerned whether the disc is genuine or not. The webpage offers advice and steps required to verify the media is genuine.

Comet admits producing the CDs at a factory in Hampshire and then selling them across its entire chain of stores. The retailer believes that those actions did not infringe on Microsoft's intellectual property.  "Comet firmly believes that it acted in the very best interests of its customers," a spokesperson said in a statement.

"It believes its customers had been adversely affected by the decision to stop supplying recovery discs with each new Microsoft operating system based computer." They believe they have a solid defence and will vigorously oppose the lawsuit.

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User Comments: 30

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  1. All they have to do is tell the judge that they did not charge for Windows. Only for the labor in creating the disk. Case dismissed.

  2. You obviously have a lot of time on your hands and will argue to the bitter end. I stated my opinion, you don't have to agree with it.

  3. You obviously have a lot of time on your hands and will argue to the bitter end.

    So, assuming this is the same poster; when someone disagrees with you they're "too ignorant to understand" and if someone argues against your views it's because they have "a lot of time on [their] hands"...

    I stated my opinion, you don't have to agree with it.

    That's charitable of you...

  4. @caravel: Yes, I am the same poster. You win! Your prize is three statements you can argue about :

    1. Rely on foods that take little or no cooking. Use dishes you have frozen.

    2. Send out the laundry or hire someone to come in and do it. Try to create less laundry.

    3. As the fire burns down the kindling, it will be necessary to adjust the logs and possibly add more newspaper to the top of the fire or under the kindling.

  5. @caravel: Taking my words out of context. I don't agree with you. You don't agree with me. I don't understand why you feel the need to continue. I'm not religious, but I don't force my views on those who are. Sometimes it's best to agree to disagree.

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