Some iPhones refuse to ring due to New Year's DND bug

By on January 2, 2013, 3:30 PM

A number of iPhone users may be questioning their popularity this year thanks to a New Year's-induced bug in iOS 6. As the year-o-meter rolled over into 2013, some iPhones simply refused -- and may yet still refuse (update: a fix is expected early next week) -- to ring while receiving an incoming call. This behavior is due to an iOS scheduling bug which has enabled its Do Not Disturb feature in perpetuity.

Apple's DND feature allows users to automatically send all incoming calls directly to voicemail, including an option to whitelist contacts on their Favorites list. There's probably a "ringing in the new year" pun to be made here, but I digress...

The coding snafu was apparently triggered by the new year and, for some users, cannot be fixed by simply toggling the DND feature off and on. However, some iPhone owners have reported that restarting their device fixed the issue while others claim their DND woes persist. 

Ironically, Apple chose Wednesday to launch a new advertisement featuring the William sisters (Venus and Serna Williams of tennis fame) to show off its Do Not Disturb feature, adding insult to injury.

Interestingly, a new support document on Apple's website claims its broken DND feature will begin working normally on January 7. Until then though, Apple suggests users turn the feature off by tapping Settings > Notifications > Do Not Disturb. The support page also indicates iPads and iPods could be affected as well.

It's worth noting that iOS has suffered at least two other calendar-related bugs.

If you've experienced this issue yourself and managed to discover a fix, please kindly share your solution here -- some of our readers may be interested in resolving this problem before Monday.




User Comments: 11

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Littleczr Littleczr said:

I would be annoyed if I had an iphone.

soldier1969 soldier1969 said:

Glad I left my Iphone 4 behind last year. Galaxy Note 2 ftw!

m4a4 m4a4 said:

Another high profile bug related to the iphone?

abysal abysal said:

Too many times did my iPhone fail to wake me in the morning. Or the alarm would go off with no sound. Glad I haven't been an iPhone user for several years now.

1 person liked this | captaincranky captaincranky, TechSpot Addict, said:

You're holding it wrong....

St1ckM4n St1ckM4n said:

You're holding it wrong....

It could be a new feature? "We're giving you time to work on your resolutions."

1 person liked this | captaincranky captaincranky, TechSpot Addict, said:

It could be a new feature? "We're giving you time to work on your resolutions."
That's why you need to buy yourself a ****ing "iWatch"!

Too many times did my iPhone fail to wake me in the morning. Or the alarm would go off with no sound. Glad I haven't been an iPhone user for several years now.
The same goes for you....!

Staff
Rick Rick, TechSpot Staff, said:

Another high profile bug related to the iphone?

Basically *every* iPhone bug is "high profile", to be fair.

captaincranky captaincranky, TechSpot Addict, said:

Basically *every* iPhone bug is "high profile", to be fair.
The iPhone is something that's sold by ramming its "virtues" down peoples throats. A high profile, high pressure sales pitch that even falls a tiny bit of its exaggerated promise, should, and does, elicit a high profile backlash.

But to call the issue "fair", is a stretch of the definition. More like punishment being metered in the appropriate severity to suit the crime. (Which is arguably "fair", but none of the parties involved would ever admit to that).

"I love Apple and they treat me this way". "Just because we're number one, everybody's always gunning for us". If you see the conundrum.

ess333 said:

This is happening to my iphone 5 right now .... had to turn DND completely off

Zoltan Head said:

Sounds like the most positive selling point for the iPhone so far....

(I might hold out a little longer tho'

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