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Blue screen of death: Bad_Pool_Caller

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  #1  
Old 12-13-2008
Newcomer, in training
 
Member since: Dec 2008, 3 posts
Blue screen of death: Bad_Pool_Caller

Hey over the last month i have kept getting blue screens.

at first i tought it was caused by WoW, but then it happend when i wasnt playing WoW.

Here some of my computer specs:

Manufacturer:
ECS

Processor:
Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz (2 CPUs)

Memory:
2048MB RAM

Hard Drive:
500 GB

Video Card:
NVIDIA GeForce 8600 GT

Operating system:
Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)

AV: Kaspersky Anti Virus 2009

Firewall: ZoneAlarm Pro

Blue screen message:


BAD_POOL_CALLER

*** STOP: 0x000000c2 (0x00000007 , 0x00000CD4 , 0x02130013 , 0x89000670) (Not sure of the last number)

More parameters:


*** STOP: 0x000000C2 (0x00000007, 0x00000CD4, 0x020600BD, 0x8924DA00)

I tried updating my graphic driver, didnt work, tired installing SP3, didnt work, so i formatted my computer, installed SP3, Kaspersky and Zonealarm again and the problem occoured once again.

after i rebooted my comp after this recent blue screen i got the message windows have been restored from a critical error or something like that and in the error it said:

Signature:
BCCode : c2 BCP1 : 00000007 BCP2 : 00000CD4 BCP3 : 02060007
BCP4 : 8953B3A0 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

Files included in the report:
C:\DOCUME~1\RICHAR~1\LOKALE~1\Temp\WER681b.dir00\Mini121308-01.dmp
C:\DOCUME~1\RICHAR~1\LOKALE~1\Temp\WER681b.dir00\sysdata.xml

When i think about it the blue screens started around the time when i installed ZoneAlarm
  #2  
Old 12-13-2008
Newcomer, in training
 
Member since: Dec 2008, 3 posts
I uninstalled ZoneAlarm and everything went smooth but then i got the same old blue screen... Bad_Pool_caller

BCCode : c2 BCP1 : 00000007 BCP2 : 00000CD4 BCP3 : 02130002
BCP4 : 8990ADC8 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

C:\DOCUME~1\RICHAR~1\LOKALE~1\Temp\WERefab.dir00\Mini121308-02.dmp
C:\DOCUME~1\RICHAR~1\LOKALE~1\Temp\WERefab.dir00\sysdata.xml
  #3  
Old 12-13-2008
Newcomer, in training
 
Member since: Dec 2008, 3 posts
it seems the problem have stopped after uninstalling both Kaspersky and Zonealarm and after some research i found out kaspersky and zonealarm can cause the system to crash and go in a blue screen
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