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Virus/worm/trojan/whatever has disabled my internet connection
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#1
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Virus/worm/trojan/whatever has disabled my internet connection
I would like to get to a point where I can complete the 8-step Viruses/Spyware/Malware Preliminary Removal Instructions, but as the thing infecting my computer won't allow any internet connection, I cannot yet. I need some help resolving this. I can answer any questions concerning symptoms which include: a windows logon prompt with my name and blank password as default, random restarting, missing desktop icons and taskbar/start button and also the aforementioned inability to connect to anything. Any help at all would be appreciated and you have my full cooperation.
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#2
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PS
I forgot to mention that I am using a computer in another room to post this, and the computer infected is a laptop if that helps in any way.
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Laptop internet connection problem because of trojan