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BSOD Windows XP Multiple Computers

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  #1  
Old 12-27-2007
Newcomer, in training
 
Member since: Dec 2007, 1 posts
BSOD Windows XP Multiple Computers

We are running Windows XP SP2 in an AD Environment we are getting blue screens on computers we deployed with a standard image for a specific business function. it seems to do it randomly, but mainly on powerup and returning from sleep mode. i have isolated a common System Error event in the logs of the computers that are crashing.

Error code 00000019, parameter1 00000020, parameter2 8635bc18, parameter3 8635bc38, parameter4 0a04000e.
  #2  
Old 12-27-2007
TechSpot Evangelist
 
Location: HK
Member since: Jan 2005, 2,044 posts
This is a software problem as it occurs at multiple computers. You have to zip 5 to 6 minidumps and attach them here.

Software which has known problem for bugcheck 19
icfwdm.sys
Klpid (anti-hacker)
nVidia Firewall
WDMCAPI (modem driver)
css-dvp.sys
Acronis True Image (Versions 9 - 11)
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