1.reg infected

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Hi bluestreak711 and welcome to techspot. =)

I suggest you do the following before doing anything else

Important: Please read this thread HERE before deciding if you should CLEAN or FORMAT your system

Should you decide to that cleaning your system is the best option, please go to Viruses/Spyware/Malware, preliminary removal instructions and follow the steps given.
Do follow all the instructions exactly.

Thereafter, please post fresh HijackThis, AVG Antispyware and Combofix logs as attachments into this thread.
Do not copy and paste your logs if not they will be removed.

Our experts here will tend to your queries thereafter.

Also, please provide the results of the Antirootkit scan


Regards,
momok =)

This thread is for the use of bluestreak711 only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our Security and The Web forum.
 
just a qick update before i get started


i did the suggestions i got from this help chat room

the 7 step cleaning process (I uploaded the txt of it)

and during the scan of one of the trojan cleaners it found a couple of my system dll files infected and i quarantined them and then after that my pc would not load my icons or task bar i had to navigate my pc through task maneger

i just now finished inserting my windows cd in my computer and repaired my windows

but i still have the virus but spyware doctor prevents it from activating my files

now i will reread the previous instructions and continue
 
i have another update it got so bad i reformatted my pc and thats why i havent replied lately

but that brings me to another problem

my computer is having trouble accepting service pack 2

i have had it installed several times but this is the first time i am having trouble with it


when i install service pack 2 it boots my pc in safe mode

but when service pack 2 isnt on my computer it boots fine

i even tried going into the boot options to try to boot in normal mode

but my computer is not accepting sp2 graciously

help
 
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