Amazon assistant aa.hta

paulsma

Posts: 6   +0
I have been infected with this infuriating pop-up problem. I saw other people getting help with this on TechSpot, so I began the instructions. I have already run the Farbar scan.
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 12.02.2018
Ran by Mel (administrator) on LAPTOP-HR19R3JB (16-02-2018 22:03:31)
Running from C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\TempState\Downloads
Loaded Profiles: Mel (Available Profiles: Mel)
Platform: Windows 10 Home Version 1709 16299.192 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Edge)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool:
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(Bitdefender) C:\Program Files\Bitdefender\Bitdefender Security\vsserv.exe
(AMD) C:\Windows\System32\atiesrxx.exe
(AMD) C:\Windows\System32\atieclxx.exe
(Bitdefender) C:\Program Files\Bitdefender\Bitdefender Device Management\DevMgmtService.exe
() C:\Program Files (x86)\Amazon\Amazon Assistant\amazonAssistantService.exe
(Acer Incorporated) C:\Program Files (x86)\Acer\AOP Framework\CCDMonitorService.exe
(Windows (R) Win 7 DDK provider) C:\Windows\System32\AdminService.exe
(Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeClickToRun.exe
(Bitdefender) C:\Program Files\Bitdefender Agent\ProductAgentService.exe
(Bitdefender) C:\Program Files\Bitdefender\Bitdefender Security\updatesrv.exe
(Bitdefender) C:\Program Files\Bitdefender\Bitdefender Security\vsservp.exe
(Acer Cloud Technology) C:\Program Files (x86)\Acer\AOP Framework\acer\ccd.exe
(Bitdefender) C:\Program Files\Common Files\Bitdefender\SetupInformation\Bitdefender RedLine\bdredline.exe
(Dashlane SAS) C:\Program Files (x86)\Dashlane\Upgrade\DashlaneUpgradeService.exe
(SweetLabs, Inc) C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Host App Service\Engine\HostAppServiceUpdater.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QASvc.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QALSvc.exe
() C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1803.279.0_x64__kzf8qxf38zg5c\SkypeHost.exe
(Microsoft Corporation) C:\Windows\System32\smartscreen.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QAAgent.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QAAdminAgent.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QALockHandler.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MSASCuiL.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Advanced Micro Devices, Inc.) C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe
(Acer) C:\Program Files (x86)\Acer\Acer Portal\AcerPortal.exe
(Bitdefender) C:\Program Files\Bitdefender\Bitdefender Security\odscanui.exe
() C:\OEM\Preload\FubTracking\FubTracking.exe
(Bitdefender) C:\Program Files\Bitdefender\Bitdefender Security\bdagent.exe
(Acer Incorporated) C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exe
(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe
(Microsoft Corporation) C:\Windows\System32\browser_broker.exe
(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
() C:\Program Files (x86)\Acer\Care Center\ACCStd.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\ePowerButton_NB.exe
(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
(acer) C:\Program Files\Acer\User Experience Improvement Program\Framework\UBTService.exe
(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
==================== Registry (Whitelisted) ===========================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [SecurityHealth] => C:\Program Files\Windows Defender\MSASCuiL.exe [630168 2017-09-29] (Microsoft Corporation)
HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [16475392 2016-06-02] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg_TrueHarmony] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1454336 2016-06-02] (Realtek Semiconductor)
HKLM\...\Run: [StartCN] => C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe [4909824 2016-06-01] (Advanced Micro Devices, Inc.)
HKLM Group Policy restriction on software: %systemroot%\system32\mrt.exe <==== ATTENTION
HKU\S-1-5-21-440005720-1384804578-157143609-1002\...\Run: [AcerPortal] => C:\Program Files (x86)\Acer\Acer Portal\AcerPortal.exe [2732448 2015-10-15] (Acer)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\$McRebootA5E6DEAA56$.lnk [2018-02-16]
ShortcutTarget: $McRebootA5E6DEAA56$.lnk -> (No File)
==================== Internet (Whitelisted) ====================
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76
Tcpip\..\Interfaces\{2ac5b39f-5012-4143-90ca-088bfcff364d}: [DhcpNameServer] 75.75.75.75 75.75.76.76
Tcpip\..\Interfaces\{9e480b2f-8432-441e-b813-5449dfec6cc6}: [DhcpNameServer] 40.30.1.66
Internet Explorer:
==================
HKU\S-1-5-21-440005720-1384804578-157143609-1002\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://imp.searchetg.com/impression.do?source=732691&sub_id=20171124&user_id=b1c1174b-9816-42aa-ac22-b553977d2c57&traffic_source=Spigot&event=ro_homepage&implementation_id=Vuze+Core&redir=https%3A%2F%2Fsearch.yahoo.com%2F%3Ftype%3D732691%26fr%3Dspigot-yhp-ie
HKU\S-1-5-21-440005720-1384804578-157143609-1002\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://www.acer15.msn.com/?pc=ACTE
HKU\S-1-5-21-440005720-1384804578-157143609-1002\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = hxxp://www.acer15.msn.com/?pc=ACTE
SearchScopes: HKU\S-1-5-21-440005720-1384804578-157143609-1002 -> DefaultScope {842099BA-FF01-4208-8282-87E94984B1CE} URL = hxxp://imp.searchetg.com/impression.do?source=732691&sub_id=20171124&user_id=b1c1174b-9816-42aa-ac22-b553977d2c57&traffic_source=Spigot&event=ro_inb_search&implementation_id=Vuze+Core&redir=https%3A%2F%2Fsearch.yahoo.com%2Fsearch%3Ffr%3Dchr-greentree_ie%26ei%3Dutf-8%26ilc%3D12%26type%3D732691%26p%3D&st={searchTerms}
SearchScopes: HKU\S-1-5-21-440005720-1384804578-157143609-1002 -> {842099BA-FF01-4208-8282-87E94984B1CE} URL = hxxp://imp.searchetg.com/impression.do?source=732691&sub_id=20171124&user_id=b1c1174b-9816-42aa-ac22-b553977d2c57&traffic_source=Spigot&event=ro_inb_search&implementation_id=Vuze+Core&redir=https%3A%2F%2Fsearch.yahoo.com%2Fsearch%3Ffr%3Dchr-greentree_ie%26ei%3Dutf-8%26ilc%3D12%26type%3D732691%26p%3D&st={searchTerms}
BHO: Amazon Assistant -> {0ddcea2a-7b00-4349-8acb-af7ba6da251f} -> C:\WINDOWS\system32\mscoree.dll [2017-09-29] (Microsoft Corporation)
BHO: Bitdefender Wallet -> {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} -> C:\Program Files\Bitdefender\Bitdefender Security\pmbxie.dll [2018-01-11] (Bitdefender)
BHO: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesX64\Microsoft Office\Office16\OCHelper.dll [2018-01-18] (Microsoft Corporation)
BHO: Microsoft OneDrive for Business Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesX64\Microsoft Office\Office16\GROOVEEX.DLL [2018-01-18] (Microsoft Corporation)
BHO-x32: Amazon Assistant -> {0ddcea2a-7b00-4349-8acb-af7ba6da251f} -> C:\WINDOWS\system32\mscoree.dll [2017-09-29] (Microsoft Corporation)
BHO-x32: Bitdefender Wallet -> {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} -> C:\Program Files\Bitdefender\Bitdefender Security\Antispam32\pmbxie.dll [2018-01-11] (Bitdefender)
BHO-x32: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files (x86)\Microsoft Office\root\Office16\OCHelper.dll [2018-01-18] (Microsoft Corporation)
BHO-x32: Microsoft OneDrive for Business Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files (x86)\Microsoft Office\root\Office16\GROOVEEX.DLL [2018-01-18] (Microsoft Corporation)
Toolbar: HKLM - Bitdefender Wallet - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Program Files\Bitdefender\Bitdefender Security\pmbxie.dll [2018-01-11] (Bitdefender)
Toolbar: HKLM-x32 - Bitdefender Wallet - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Program Files\Bitdefender\Bitdefender Security\Antispam32\pmbxie.dll [2018-01-11] (Bitdefender)
Handler-x32: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2018-01-18] (Microsoft Corporation)
Handler-x32: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2018-01-18] (Microsoft Corporation)
Handler-x32: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2018-01-18] (Microsoft Corporation)
Handler-x32: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2018-01-18] (Microsoft Corporation)
Edge:
======
Edge HomeButtonPage: HKU\S-1-5-21-440005720-1384804578-157143609-1002 -> hxxp://google.com/?gws_rd=ssl
FireFox:
========
FF DefaultProfile: abzkzqz4.default
FF ProfilePath: C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Roaming\Mozilla\Firefox\Profiles\abzkzqz4.default [2018-02-14]
FF Homepage: Mozilla\Firefox\Profiles\abzkzqz4.default -> hxxp://imp.searchetg.com/impression.do?source=732691&sub_id=20171124&user_id=b1c1174b-9816-42aa-ac22-b553977d2c57&traffic_source=Spigot&event=ro_homepage&implementation_id=Vuze+Core&redir=https%3A%2F%2Fsearch.yahoo.com%2F%3Ftype%3D732691%26fr%3Dspigot-yhp-ff
hxxps://www.bing.com/?FORM=SLBRDF&PC=SL09
FF Extension: (Amazon Assistant for Firefox) - C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Roaming\Mozilla\Firefox\Profiles\abzkzqz4.default\Extensions\abb-acer@amazon.com [2017-09-14] [Legacy]
FF Extension: (English (US) Language Pack) - C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Roaming\Mozilla\Firefox\Profiles\abzkzqz4.default\Extensions\langpack-en-US@firefox.mozilla.org.xpi [2017-11-24] [Legacy]
FF Extension: (Mozilla Partner Defaults) - C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Roaming\Mozilla\Firefox\Profiles\abzkzqz4.default\Extensions\partnerdefaults@mozilla.com [2017-09-14] [Legacy]
FF Extension: (Adblock Plus) - C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Roaming\Mozilla\Firefox\Profiles\abzkzqz4.default\Extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2017-12-14]
FF Extension: (Disable Crash Auto Submit) - C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Roaming\Mozilla\Firefox\Profiles\abzkzqz4.default\features\{3b30fafc-136c-4853-8520-6fc86d7fd598}\disable-crash-autosubmit@mozilla.org.xpi [2018-01-07] [Legacy]
FF Extension: (Amazon Assistant for Firefox) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\abb-acer@amazon.com [2016-07-14] [Legacy]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-ar@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-bg@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-cs@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-da@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-de@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-el@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (English (US) Language Pack) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-en-US@firefox.mozilla.org [2016-07-14] [Legacy]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-es-ES@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-et@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-fi@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-fr@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-he@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-hu@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-it@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-ja@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-ko@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-lt@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-nb-NO@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-nl@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-pl@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-pt-BR@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-pt-PT@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-ru@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-sk@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-sl@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-sr@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-sv-SE@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-th@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-tr@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-uk@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-zh-CN@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (No Name) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-zh-TW@firefox.mozilla.org [2017-09-10] [not signed]
FF Extension: (Mozilla Partner Defaults) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\partnerdefaults@mozilla.com [2016-07-14] [Legacy]
FF HKLM\...\Firefox\Extensions: [bdwtwe@bitdefender.com] - C:\Program Files\Bitdefender\Bitdefender Security\bdwteff
FF Extension: (Bitdefender Wallet) - C:\Program Files\Bitdefender\Bitdefender Security\bdwteff [2018-01-25]
FF HKLM\...\Thunderbird\Extensions: [bdThunderbird@bitdefender.com] - C:\Program Files\Bitdefender\Bitdefender Security\bdtbext
FF Extension: (Bitdefender Antispam Toolbar) - C:\Program Files\Bitdefender\Bitdefender Security\bdtbext [2018-01-25] [Legacy] [not signed]
FF HKLM-x32\...\Firefox\Extensions: [bdwtwe@bitdefender.com] - C:\Program Files\Bitdefender\Bitdefender Security\bdwteff
FF HKLM-x32\...\Thunderbird\Extensions: [bdThunderbird@bitdefender.com] - C:\Program Files\Bitdefender\Bitdefender Security\bdtbext
FF Plugin-x32: @microsoft.com/Lync,version=15.0 -> C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesX86\Mozilla Firefox\plugins\npmeetingjoinpluginoc.dll [2018-01-18] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files (x86)\Microsoft Office\root\Office16\NPSPWRAP.DLL [2018-01-18] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2018-02-16] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2018-02-16] (Google Inc.)
FF Plugin-x32: @videolan.org/vlc,version=2.2.6 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2017-05-24] (VideoLAN)
Chrome:
=======
CHR HomePage: Default -> hxxp://www.google.com
CHR Profile: C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Google\Chrome\User Data\Default [2018-02-14]
CHR Extension: (Slides) - C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2018-02-14]
CHR Extension: (Docs) - C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2018-02-14]
CHR Extension: (Google Drive) - C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2018-02-14]
CHR Extension: (YouTube) - C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2018-02-14]
CHR Extension: (Avast SafePrice) - C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Google\Chrome\User Data\Default\Extensions\eofcbnmajmjmplflapaojjnihcjkigck [2018-02-14]
CHR Extension: (Sheets) - C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2018-02-14]
CHR Extension: (McAfee® WebAdvisor) - C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho [2018-02-14]
CHR Extension: (Google Docs Offline) - C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2018-02-14]
CHR Extension: (Avast Online Security) - C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki [2018-02-14]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2018-02-14]
CHR Extension: (Gmail) - C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2018-02-14]
CHR Extension: (Chrome Media Router) - C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2018-02-14]
CHR HKLM-x32\...\Chrome\Extension: [gannpgaobkkhmpomoijebaigcapoeebl] - hxxps://clients2.google.com/service/update2/crx
==================== Services (Whitelisted) ====================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
R2 Amazon Assistant Service; C:\Program Files (x86)\Amazon\Amazon Assistant\amazonAssistantService.exe [105136 2017-10-04] ()
S2 amdacpusrsvc; C:\Program Files\AMD\{920DEC42-4CA5-4d1d-9487-67BE645CDDFC}\amdacpusrsvc.exe [121856 2016-06-01] (Advanced Micro Devices) [File not signed]
R2 bdredline; C:\Program Files\Common Files\Bitdefender\SetupInformation\Bitdefender RedLine\bdredline.exe [2119184 2017-09-26] (Bitdefender)
R2 CCDMonitorService; C:\Program Files (x86)\Acer\AOP Framework\CCDMonitorService.exe [2267352 2016-08-15] (Acer Incorporated)
R2 ClickToRunSvc; C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe [7761584 2017-12-23] (Microsoft Corporation)
R2 Dashlane Upgrade Service; C:\Program Files (x86)\Dashlane\Upgrade\DashlaneUpgradeService.exe [81408 2015-10-14] (Dashlane SAS)
R2 DevMgmtService; C:\Program Files\Bitdefender\Bitdefender Device Management\DevMgmtService.exe [103584 2018-01-15] (Bitdefender)
R2 ProductAgentService; C:\Program Files\Bitdefender Agent\ProductAgentService.exe [1282232 2018-01-19] (Bitdefender)
R3 QALSvc; C:\Program Files\Acer\Acer Quick Access\QALSvc.exe [440224 2016-05-23] (Acer Incorporated)
R3 QASvc; C:\Program Files\Acer\Acer Quick Access\QASvc.exe [481696 2016-05-23] (Acer Incorporated)
R3 UEIPSvc; C:\Program Files\Acer\User Experience Improvement Program\Framework\UBTService.exe [291232 2016-02-01] (acer)
R2 UPDATESRV; C:\Program Files\Bitdefender\Bitdefender Security\updatesrv.exe [118096 2018-01-15] (Bitdefender)
R2 VSSERV; C:\Program Files\Bitdefender\Bitdefender Security\vsserv.exe [1170712 2018-01-15] (Bitdefender)
R2 vsservp; C:\Program Files\Bitdefender\Bitdefender Security\vsservp.exe [524872 2016-08-25] (Bitdefender)
S3 WdNisSvc; C:\ProgramData\Microsoft\Windows Defender\platform\4.12.17007.18011-0\NisSrv.exe [356168 2018-02-16] (Microsoft Corporation)
S3 WinDefend; C:\ProgramData\Microsoft\Windows Defender\platform\4.12.17007.18011-0\MsMpEng.exe [105792 2018-02-16] (Microsoft Corporation)
===================== Drivers (Whitelisted) ======================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
R2 amdacpksd; C:\WINDOWS\system32\drivers\amdacpksd.sys [305968 2016-06-14] (Advanced Micro Devices)
R3 AmdGpio2; C:\WINDOWS\System32\drivers\AmdGpio2.sys [34032 2015-11-19] (Advanced Micro Devices, INC.)
R3 amdi2c; C:\WINDOWS\System32\drivers\amdi2c.sys [48880 2015-11-19] (Advanced Micro Devices, INC.)
S3 amdkmcsp; C:\WINDOWS\system32\DRIVERS\amdkmcsp.sys [101232 2017-06-16] (Advanced Micro Devices, Inc. )
R0 amdpsp; C:\WINDOWS\System32\DRIVERS\amdpsp.sys [243048 2017-06-16] (Advanced Micro Devices, Inc. )
R3 amduart; C:\WINDOWS\System32\drivers\amduart.sys [76304 2015-05-11] (Advanced Micro Devices, INC.)
R1 atc; C:\WINDOWS\System32\DRIVERS\atc.sys [1058784 2017-12-08] (BitDefender S.R.L. Bucharest, ROMANIA)
R3 AtiHDAudioService; C:\WINDOWS\system32\drivers\AtihdWT6.sys [111120 2016-03-01] (Advanced Micro Devices)
R0 avc3; C:\WINDOWS\System32\DRIVERS\avc3.sys [1765336 2017-11-28] (BitDefender)
S0 bdelam; C:\WINDOWS\System32\drivers\bdelam.sys [23672 2016-03-14] (Bitdefender)
R1 bdfwfpf; C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys [133088 2017-06-06] (BitDefender LLC)
R0 bdprivmon; C:\WINDOWS\System32\DRIVERS\bdprivmon.sys [47376 2017-10-09] (© Bitdefender SRL)
R1 BDVEDISK; C:\WINDOWS\system32\DRIVERS\bdvedisk.sys [87912 2015-12-04] (BitDefender)
R3 ETDI2C; C:\WINDOWS\system32\DRIVERS\ETDI2C.sys [185416 2015-09-06] (ELAN Microelectronic Corp.)
R0 gzflt; C:\WINDOWS\System32\DRIVERS\gzflt.sys [187688 2017-05-11] (BitDefender LLC)
R0 Ignis; C:\WINDOWS\system32\DRIVERS\ignis.sys [338744 2017-11-29] (Bitdefender)
R3 LMDriver; C:\WINDOWS\System32\drivers\LMDriver.sys [21344 2016-05-23] (Acer Incorporated)
R3 RadioShim; C:\WINDOWS\System32\drivers\RadioShim.sys [14688 2016-05-23] (Acer Incorporated)
R3 rt640x64; C:\WINDOWS\System32\drivers\rt640x64.sys [935168 2015-11-18] (Realtek )
R3 RTSPER; C:\WINDOWS\system32\DRIVERS\RtsPer.sys [769752 2015-12-17] (Realsil Semiconductor Corporation)
R0 trufos; C:\WINDOWS\System32\DRIVERS\trufos.sys [439576 2017-04-11] (BitDefender S.R.L.)
S3 WdBoot; C:\WINDOWS\system32\drivers\wd\WdBoot.sys [46072 2018-02-16] (Microsoft Corporation)
S3 WdFilter; C:\WINDOWS\system32\drivers\wd\WdFilter.sys [288848 2018-02-16] (Microsoft Corporation)
S3 WdNisDrv; C:\WINDOWS\System32\drivers\wd\WdNisDrv.sys [129616 2018-02-16] (Microsoft Corporation)
==================== NetSvcs (Whitelisted) ===================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

==================== One Month Created files and folders ========
(If an entry is included in the fixlist, the file/folder will be moved.)
2018-02-16 22:03 - 2018-02-16 22:03 - 000000000 ____D C:\FRST
2018-02-16 18:55 - 2018-02-16 18:55 - 000060932 _____ C:\ProgramData\dm.1518828895.bdinstall.bin
2018-02-16 18:55 - 2018-02-16 18:55 - 000000000 ____D C:\ProgramData\Bitdefender Device Management
2018-02-16 18:54 - 2018-02-16 20:11 - 000001623 _____ C:\bdlog.txt
2018-02-16 18:54 - 2018-02-16 18:54 - 000420314 _____ C:\ProgramData\cl.1518827776.bdinstall.bin
2018-02-16 18:54 - 2018-02-16 18:54 - 000003420 _____ C:\WINDOWS\System32\Tasks\Bitdefender AgentTask_AD394AE64E874073B10A89FEEC305A3C
2018-02-16 18:46 - 2018-02-16 18:46 - 000000000 ____D C:\ProgramData\Atc
2018-02-16 18:44 - 2018-02-16 18:54 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Bitdefender Security
2018-02-16 18:44 - 2018-02-16 18:44 - 000002347 _____ C:\Users\Public\Desktop\Bitdefender.lnk
2018-02-16 18:44 - 2018-02-16 18:44 - 000000000 ____D C:\ProgramData\BDLogging
2018-02-16 18:43 - 2017-12-08 04:49 - 001058784 _____ (BitDefender S.R.L. Bucharest, ROMANIA) C:\WINDOWS\system32\Drivers\atc.sys
2018-02-16 18:43 - 2017-11-28 04:57 - 001765336 _____ (BitDefender) C:\WINDOWS\system32\Drivers\avc3.sys
2018-02-16 18:43 - 2017-10-09 06:25 - 000047376 _____ (© Bitdefender SRL) C:\WINDOWS\system32\Drivers\bdprivmon.sys
2018-02-16 18:43 - 2016-03-14 21:04 - 000023672 _____ (Bitdefender) C:\WINDOWS\system32\Drivers\bdelam.sys
2018-02-16 18:43 - 2015-12-04 19:27 - 000087912 _____ (BitDefender) C:\WINDOWS\system32\Drivers\bdvedisk.sys
2018-02-16 18:43 - 2007-04-11 10:11 - 000511328 _____ (Microsoft Corporation) C:\WINDOWS\capicom.dll
2018-02-16 18:42 - 2018-02-16 18:54 - 000000000 ____D C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Roaming\Bitdefender
2018-02-16 18:42 - 2017-11-29 00:17 - 000338744 _____ (Bitdefender) C:\WINDOWS\system32\Drivers\ignis.sys
2018-02-16 18:39 - 2018-02-16 18:39 - 000000000 ____D C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Roaming\QuickScan
2018-02-16 18:36 - 2018-02-16 18:54 - 000000000 ____D C:\Program Files\Bitdefender
2018-02-16 18:36 - 2018-02-16 18:46 - 000000000 ____D C:\ProgramData\Bitdefender
2018-02-16 18:36 - 2017-05-11 04:37 - 000187688 _____ (BitDefender LLC) C:\WINDOWS\system32\Drivers\gzflt.sys
2018-02-16 18:36 - 2017-04-11 03:19 - 000439576 _____ (BitDefender S.R.L.) C:\WINDOWS\system32\Drivers\trufos.sys
2018-02-16 18:34 - 2018-02-16 18:34 - 000000000 ____D C:\WINDOWS\system32\Drivers\wd
2018-02-16 15:59 - 2018-02-16 18:36 - 000000000 ____D C:\Program Files\Common Files\Bitdefender
2018-02-16 15:46 - 2018-02-16 15:46 - 000003802 _____ C:\WINDOWS\System32\Tasks\Bitdefender Agent WatchDog_65D6944A0EF74FDAB96E31112AD39864
2018-02-16 15:44 - 2018-02-16 18:55 - 000000000 ____D C:\Program Files\Bitdefender Agent
2018-02-16 15:44 - 2018-02-16 15:44 - 000049135 _____ C:\ProgramData\agent.1518817459.bdinstall.bin
2018-02-16 15:44 - 2018-02-16 15:44 - 000000000 ____D C:\ProgramData\Bitdefender Agent
2018-02-14 15:30 - 2018-02-16 15:03 - 000002305 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
2018-02-14 15:30 - 2018-02-16 15:03 - 000002264 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2018-02-14 15:29 - 2018-02-16 14:54 - 000003416 _____ C:\WINDOWS\System32\Tasks\GoogleUpdateTaskMachineUA
2018-02-14 15:29 - 2018-02-16 14:54 - 000003292 _____ C:\WINDOWS\System32\Tasks\GoogleUpdateTaskMachineCore
2018-02-14 15:29 - 2018-02-14 16:00 - 000000000 ____D C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Google
2018-02-14 15:29 - 2018-02-14 15:30 - 000000000 ____D C:\Program Files (x86)\Google
2018-02-08 13:48 - 2018-02-08 13:48 - 000000000 _____ C:\WINDOWS\SysWOW64\last.dump
2018-01-21 18:42 - 2018-02-14 15:41 - 000000000 ____D C:\WINDOWS\Minidump
==================== One Month Modified files and folders ========
(If an entry is included in the fixlist, the file/folder will be moved.)
2018-02-16 21:40 - 2017-09-10 15:32 - 000000000 ____D C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\clear.fi
2018-02-16 21:38 - 2017-09-29 02:45 - 000032768 _____ C:\WINDOWS\system32\config\ELAM
2018-02-16 21:37 - 2018-01-12 16:49 - 000000000 ____D C:\WINDOWS\system32\SleepStudy
2018-02-16 20:24 - 2017-09-29 07:37 - 000000000 ____D C:\WINDOWS\CbsTemp
2018-02-16 20:16 - 2018-01-12 17:16 - 001078990 _____ C:\WINDOWS\system32\PerfStringBackup.INI
2018-02-16 20:11 - 2018-01-12 17:19 - 000000006 ____H C:\WINDOWS\Tasks\SA.DAT
2018-02-16 20:11 - 2017-10-07 03:25 - 000065536 _____ C:\WINDOWS\psp_storage.bin
2018-02-16 20:11 - 2017-09-29 02:45 - 000524288 _____ C:\WINDOWS\system32\config\BBI
2018-02-16 18:44 - 2017-09-29 07:44 - 000000000 ____D C:\WINDOWS\INF
2018-02-16 18:38 - 2017-09-29 07:46 - 000000000 ____D C:\WINDOWS\DeliveryOptimization
2018-02-16 18:38 - 2017-09-10 15:28 - 000000000 ____D C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Host App Service
2018-02-16 18:34 - 2016-07-14 12:31 - 000000000 ____D C:\ProgramData\McAfee
2018-02-16 18:34 - 2016-07-14 12:31 - 000000000 ____D C:\Program Files\Common Files\McAfee
2018-02-16 18:34 - 2016-07-14 12:31 - 000000000 ____D C:\Program Files (x86)\McAfee
2018-02-16 16:13 - 2018-01-12 17:19 - 000000000 ____D C:\WINDOWS\System32\Tasks\McAfee
2018-02-16 16:10 - 2018-01-12 15:00 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee
2018-02-16 16:10 - 2017-09-09 07:09 - 000000000 ____D C:\Users\Mel
2018-02-16 16:10 - 2016-07-14 12:32 - 000000000 ____D C:\ProgramData\Intel Security
2018-02-16 16:04 - 2017-11-21 15:27 - 000548000 ____N (Microsoft Corporation) C:\WINDOWS\system32\MpSigStub.exe
2018-02-16 15:03 - 2017-09-29 07:46 - 000000000 ___HD C:\Program Files\WindowsApps
2018-02-16 15:03 - 2017-09-29 07:46 - 000000000 ____D C:\WINDOWS\AppReadiness
2018-02-16 14:53 - 2018-01-12 17:19 - 000003370 _____ C:\WINDOWS\System32\Tasks\OneDrive Standalone Update Task-S-1-5-21-440005720-1384804578-157143609-1002
2018-02-16 14:52 - 2017-09-10 15:49 - 000002409 _____ C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneDrive.lnk
2018-02-16 14:52 - 2017-09-10 15:49 - 000000000 ___RD C:\Users\Mel.LAPTOP-HR19R3JB\OneDrive
2018-02-14 15:41 - 2016-12-05 12:15 - 000217802 ____N C:\WINDOWS\Minidump\021418-38828-01.dmp
2018-02-14 15:39 - 2018-01-12 16:55 - 000000000 ____D C:\Users\Mel.LAPTOP-HR19R3JB
2018-02-14 15:39 - 2017-10-13 19:23 - 130067560 ____C (Microsoft Corporation) C:\WINDOWS\system32\MRT-KB890830.exe
2018-02-14 15:39 - 2017-09-24 18:39 - 130067560 ____C (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
2018-02-14 15:30 - 2018-01-09 11:02 - 000061304 _____ () C:\WINDOWS\system32\Drivers\lpsport.sys
2018-02-14 15:27 - 2017-11-24 17:32 - 000459952 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswce003cf5d831c5d2.tmp
2018-02-14 15:27 - 2017-11-24 17:32 - 000379448 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\asw3087a49269cab0d9.tmp
2018-02-14 15:27 - 2017-11-24 17:32 - 000205464 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\asw90335c14641401b0.tmp
2018-02-14 15:27 - 2017-11-24 17:32 - 000192944 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\asw27e4d37836ed0e2a.tmp
2018-02-14 15:27 - 2017-11-24 17:32 - 000146648 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\asw10efce87bacf4722.tmp
2018-02-14 15:27 - 2017-11-24 17:32 - 000110328 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\asw3cd22da15f97ecf1.tmp
2018-02-14 15:27 - 2017-11-24 17:32 - 000084368 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\asw332fa7fffede578a.tmp
2018-02-14 15:27 - 2017-11-24 17:32 - 000046968 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\asw7cb91e7fc05e9ef4.tmp
2018-02-14 15:26 - 2018-01-09 11:01 - 000190440 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\asw561869419b132532.tmp
2018-02-14 15:26 - 2017-11-24 17:32 - 001026696 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\asw1cbf442aa040bd92.tmp
2018-02-14 15:07 - 2018-01-12 16:56 - 000000000 ____D C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Packages
2018-02-05 20:49 - 2018-01-13 01:20 - 000835576 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe
2018-02-05 20:49 - 2018-01-13 01:20 - 000177648 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl
2018-01-25 13:01 - 2017-09-29 07:46 - 000000000 ____D C:\WINDOWS\ELAMBKUP
2018-01-23 22:45 - 2018-01-12 18:45 - 000000000 ____D C:\Windows.old
2018-01-18 15:15 - 2017-09-29 07:46 - 000000000 ____D C:\ProgramData\regid.1991-06.com.microsoft
2018-01-18 15:13 - 2016-12-05 13:20 - 000000000 ____D C:\Program Files (x86)\Microsoft Office
Some files in TEMP:
====================
2018-02-16 16:09 - 2017-08-09 13:12 - 001277584 _____ (McAfee, Inc.) C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Temp\0264661518818971mcinst.exe
2017-05-30 19:21 - 2017-05-30 19:21 - 000243240 _____ (McAfee, Inc.) C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Temp\McCSPInstall.dll
2018-02-16 16:11 - 2017-05-30 19:21 - 000208816 _____ (McAfee Inc.) C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Temp\mccspuninstall.exe
==================== Bamital & volsnap ======================
(There is no automatic fix for files that do not pass verification.)
C:\WINDOWS\system32\winlogon.exe => File is digitally signed
C:\WINDOWS\system32\wininit.exe => File is digitally signed
C:\WINDOWS\explorer.exe => File is digitally signed
C:\WINDOWS\SysWOW64\explorer.exe => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\SysWOW64\svchost.exe => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed
C:\WINDOWS\system32\User32.dll => File is digitally signed
C:\WINDOWS\SysWOW64\User32.dll => File is digitally signed
C:\WINDOWS\system32\userinit.exe => File is digitally signed
C:\WINDOWS\SysWOW64\userinit.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\dnsapi.dll => File is digitally signed
C:\WINDOWS\SysWOW64\dnsapi.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed
LastRegBack: 2018-02-16 19:44
==================== End of FRST.txt ============================
 
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 12.02.2018
Ran by Mel (16-02-2018 22:07:29)
Running from C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\TempState\Downloads
Windows 10 Home Version 1709 16299.192 (X64) (2018-01-12 23:22:06)
Boot Mode: Normal
==========================================================

==================== Accounts: =============================
Administrator (S-1-5-21-440005720-1384804578-157143609-500 - Administrator - Disabled)
DefaultAccount (S-1-5-21-440005720-1384804578-157143609-503 - Limited - Disabled)
Guest (S-1-5-21-440005720-1384804578-157143609-501 - Limited - Disabled)
Mel (S-1-5-21-440005720-1384804578-157143609-1002 - Administrator - Enabled) => C:\Users\Mel.LAPTOP-HR19R3JB
WDAGUtilityAccount (S-1-5-21-440005720-1384804578-157143609-504 - Limited - Disabled)
==================== Security Center ========================
(If an entry is included in the fixlist, it will be removed.)
AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: Bitdefender Antivirus (Enabled - Up to date) {3FB17364-4FCC-0FA7-6BBF-973897395371}
AS: Bitdefender Antispyware (Enabled - Up to date) {84D09280-69F6-0029-510F-AC4AECBE19CC}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Avast Antivirus (Disabled - Up to date) {35C973AA-9ABB-D3CA-B100-B0DC0E5F2402}
FW: Bitdefender Firewall (Enabled) {078AF241-05A3-0EFF-40E0-3E0D69EA140A}
==================== Installed Programs ======================
(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
abFiles (HKLM-x32\...\{13885028-098C-4799-9B71-27DAC96502D5}) (Version: 2.03.2003 - Acer Incorporated)
abPhoto (HKLM-x32\...\{B5AD89F2-03D3-4206-8487-018298007DD0}) (Version: 3.08.2003.3 - Acer Incorporated)
Acer Care Center (HKLM\...\{1AF41E84-3408-499A-8C93-8891F0612719}) (Version: 2.00.3021 - Acer Incorporated)
Acer Configuration Manager (HKLM\...\{9A75E3DC-7F6E-47BD-8971-53CF527B96D6}) (Version: 1.00.3001 - Acer Incorporated)
Acer Portal (HKLM-x32\...\{A5AD0B17-F34D-49BE-A157-C8B3D52ACD13}) (Version: 3.08.2006 - Acer Incorporated)
Acer Quick Access (HKLM\...\{8BBF04F1-C68A-441C-B5EF-446EE9960EAF}) (Version: 2.01.3004 - Acer Incorporated)
Acer UEIP Framework (HKLM\...\{12A718F2-2357-4D41-9E1F-18583A4745F7}) (Version: 3.01.3001 - Acer Incorporated)
ACP Application (HKLM\...\{FEB08F55-C810-A6B3-3FF9-57ED91CD5B91}) (Version: 2016.0601.1018.03 - Advanced Micro Devices, Inc.) Hidden
Amazon Assistant (HKLM-x32\...\{EDA2A064-F600-47BA-9EBA-58BE807BF6D2}) (Version: 10.17.0926 - Amazon) <==== ATTENTION
AMD Install Manager (HKLM\...\AMD Catalyst Install Manager) (Version: 5.00 - Advanced Micro Devices, Inc.)
AOP Framework (HKLM-x32\...\{4A37A114-702F-4055-A4B6-16571D4A5353}) (Version: 3.22.2000.2 - Acer Incorporated)
App Explorer (HKU\S-1-5-21-440005720-1384804578-157143609-1002\...\Host App Service) (Version: 0.273.2.512 - SweetLabs) <==== ATTENTION
Bitdefender Agent (HKLM\...\Bitdefender Agent) (Version: 22.0.10.78 - Bitdefender)
Bitdefender Device Management (HKLM\...\Bitdefender Device Management) (Version: 22.0.18.224 - Bitdefender)
Bitdefender Internet Security (HKLM\...\Bitdefender) (Version: 22.0.18.224 - Bitdefender)
Catalyst Control Center Next Localization BR (HKLM\...\{41749F43-671D-8967-14E1-6689B7D216BC}) (Version: 2016.0601.1137.19043 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHS (HKLM\...\{34B6DC0F-19E6-8687-2339-26ECA3236967}) (Version: 2016.0601.1137.19043 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHT (HKLM\...\{909732DC-6E53-9ABD-1BAB-6950F6221922}) (Version: 2016.0601.1137.19043 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CS (HKLM\...\{59A1F6FF-CF3A-C11D-BA88-39E23005A35B}) (Version: 2016.0601.1137.19043 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DA (HKLM\...\{B842C9AF-ED3C-404B-8241-4060D41A5CC4}) (Version: 2016.0601.1137.19043 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DE (HKLM\...\{BBEDBA40-11B4-C2BD-50DF-F9E719E1B9F7}) (Version: 2016.0601.1137.19043 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization EL (HKLM\...\{28923454-E082-CC7F-A74D-F124876999D0}) (Version: 2016.0601.1137.19043 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization ES (HKLM\...\{E24F8AF7-66C2-6433-4312-5F08C39CEE00}) (Version: 2016.0601.1137.19043 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FI (HKLM\...\{3E68A7BB-4B8E-2DB4-DF58-944AA600B1A9}) (Version: 2016.0601.1137.19043 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FR (HKLM\...\{15C5D3CD-708B-DB7A-8475-B6AB27FE7301}) (Version: 2016.0601.1137.19043 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization HU (HKLM\...\{3DE50CA9-668B-2786-69D9-14F009C61B74}) (Version: 2016.0601.1137.19043 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization IT (HKLM\...\{A37E161B-439A-3DCA-395F-3D7899F561C5}) (Version: 2016.0601.1137.19043 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization JA (HKLM\...\{6A813CBE-C428-61E4-D5FB-2B0AF75AB881}) (Version: 2016.0601.1137.19043 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization KO (HKLM\...\{6B00C4BD-C896-6B62-F6AF-D8336D81179D}) (Version: 2016.0601.1137.19043 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NL (HKLM\...\{C8CEF28C-C9BC-0124-5174-F462C63B91F9}) (Version: 2016.0601.1137.19043 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NO (HKLM\...\{4C051079-7F01-465C-4347-8AC07B9EDC38}) (Version: 2016.0601.1137.19043 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization PL (HKLM\...\{35C7907A-37BA-6509-F4F4-D39218620671}) (Version: 2016.0601.1137.19043 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization RU (HKLM\...\{AD3AED2F-067E-070C-6947-FC1A39058118}) (Version: 2016.0601.1137.19043 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization SV (HKLM\...\{BE34DFC9-387C-8644-0C2E-3DAE49E244F6}) (Version: 2016.0601.1137.19043 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TH (HKLM\...\{57783FEE-3807-55EB-F5AD-FADEFAF2D49B}) (Version: 2016.0601.1137.19043 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TR (HKLM\...\{666E1E9D-C9EF-3A16-D82F-F0EFB71074BD}) (Version: 2016.0601.1137.19043 - Advanced Micro Devices, Inc.) Hidden
CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.5917.02 - CyberLink Corp.)
Dashlane Upgrade Service (HKLM-x32\...\Dashlane Upgrade Service) (Version: 2.1.17.0 - Dashlane, Inc.)
ELAN HIDI2C Filter Driver X64 13.6.4.1_WHQL (HKLM\...\Elantech) (Version: 13.6.4.1 - ELAN Microelectronic Corp.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 64.0.3282.168 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.123 - Google Inc.) Hidden
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.8431.2153 - Microsoft Corporation)
Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 16.0.8431.2153 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-440005720-1384804578-157143609-1002\...\OneDriveSetup.exe) (Version: 17.005.0107.0008 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026 (HKLM-x32\...\{74d0e5db-b326-4dae-a6b2-445b9de1836e}) (Version: 14.0.23026.0 - Microsoft Corporation)
Mozilla Firefox 57.0.4 (x64 en-US) (HKLM\...\Mozilla Firefox 57.0.4 (x64 en-US)) (Version: 57.0.4 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 57.0.4.6577 - Mozilla)
OEM Application Profile (HKLM-x32\...\{60499BF0-C3D1-40CC-8600-8A7246534466}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.8431.2153 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.8431.2153 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.8431.2153 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.8326.2076 - Microsoft Corporation) Hidden
Polar Bowler 1st Frame (HKLM-x32\...\WTA-96e475e2-a293-4d16-a2f9-dbc6f19d3f39) (Version: 3.0.2.59 - WildTangent) Hidden
Qualcomm Atheros 11ac Wireless LAN&Bluetooth Installer (HKLM-x32\...\{3241744A-BA36-41F0-B4AA-EF3946D00632}) (Version: 11.0.0.10198 - Qualcomm Atheros)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 10.0.10586.21287 - Realtek Semiconduct Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 10.6.1001.2015 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7836 - Realtek Semiconductor Corp.)
Update for Windows 10 for x64-based Systems (KB4023057) (HKLM\...\{1F3E59DD-7DCE-4103-9528-57DA43134312}) (Version: 2.9.0.0 - Microsoft Corporation)
UpdateAssistant (HKLM-x32\...\{DE45508F-369E-4476-8F19-088F4933340E}) (Version: 1.8.0.0 - Microsoft Corporation) Hidden
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.6 - VideoLAN)
Vuze (HKLM\...\8461-7759-5462-8226) (Version: 5.7.6.0 - Azureus Software, Inc.)
==================== Custom CLSID (Whitelisted): ==========================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
ShellIconOverlayIdentifiers: [ ACloudSynced] -> {5CCE71FA-9F61-4F24-9CD1-98D819B40D68} => C:\Program Files (x86)\Acer\shellext\x64\shellext_win.dll [2015-10-14] (Acer Incorporated)
ShellIconOverlayIdentifiers: [ ACloudSyncing] -> {C1E1456F-C2D8-4C96-870D-35F1E13941EE} => C:\Program Files (x86)\Acer\shellext\x64\shellext_win.dll [2015-10-14] (Acer Incorporated)
ShellIconOverlayIdentifiers: [ ACloudToBeSynced] -> {307523FA-DDC0-4068-983F-2A6B34627744} => C:\Program Files (x86)\Acer\shellext\x64\shellext_win.dll [2015-10-14] (Acer Incorporated)
ShellIconOverlayIdentifiers: [00asw] -> {472083B0-C522-11CF-8763-00608CC02F24} => -> No File
ContextMenuHandlers5: [ACE] -> {5E2121EE-0300-11D4-8D3B-444553540000} => C:\Program Files\AMD\CNext\CNext\atiacm64.dll [2016-06-01] (Advanced Micro Devices, Inc.)
==================== Scheduled Tasks (Whitelisted) =============
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
Task: {0BF7B1A7-4C0D-4241-BB28-2F06FA97192A} - System32\Tasks\ACCBackgroundApplication => C:\Program Files (x86)\Acer\Care Center\ACCStd.exe [2016-04-11] ()
Task: {18895FC3-B192-45BC-B2F8-1F017D9DD040} - System32\Tasks\UbtFrameworkService => C:\Program Files\Acer\User Experience Improvement Program\Framework\TriggerFramework.exe [2014-03-12] (TODO: <Company name>)
Task: {18B0032D-5349-401F-8F86-94CEA2277A1E} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2018-02-16] (Google Inc.)
Task: {26516655-054F-4D53-87B6-02436933677F} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentLogOn2016 => C:\Program Files (x86)\Microsoft Office\root\Office16\msoia.exe [2018-01-18] (Microsoft Corporation)
Task: {32E33239-E27F-44E7-91B6-ED2D65606DE3} - System32\Tasks\Microsoft\Office\OfficeBackgroundTaskHandlerRegistration => C:\Program Files (x86)\Microsoft Office\root\Office16\officebackgroundtaskhandler.exe [2018-01-18] ()
Task: {4773B928-75B8-4C44-AAE1-4F77F63F0376} - System32\Tasks\Microsoft\Office\Office Subscription Maintenance => C:\Program Files (x86)\Microsoft Office\root\vfs\ProgramFilesCommonx86\Microsoft Shared\Office16\OLicenseHeartbeat.exe [2018-01-18] (Microsoft Corporation)
Task: {52EB9F33-4666-4745-951C-6C9EB8B75152} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [2017-12-23] (Microsoft Corporation)
Task: {602A5F65-0240-4BC9-A07B-6190E6CE9A46} - System32\Tasks\Quick Access => C:\Program Files\Acer\Acer Quick Access\QALauncher.exe [2016-05-23] (Acer Incorporated)
Task: {65E6D3E8-1327-4811-8A3C-65A4F563F71A} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [2017-12-23] (Microsoft Corporation)
Task: {6920C442-D8E7-410A-B72A-2F95FE157BE8} - System32\Tasks\Power Button => C:\Program Files\Acer\Acer Quick Access\ePowerButton_NB.exe [2016-05-23] (Acer Incorporated)
Task: {69329AC7-A10C-4FF3-B7D4-BFD38112DE8B} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2018-02-16] (Google Inc.)
Task: {69B5F439-5076-42D6-966A-9295B05C08DA} - System32\Tasks\Software Update Application => C:\ProgramData\OEM\UpgradeTool\ListCheck.exe [2016-05-23] (Acer Incorporated)
Task: {90574F9F-7D24-4709-A54F-F50C35764219} - System32\Tasks\Bitdefender AgentTask_AD394AE64E874073B10A89FEEC305A3C => C:\Program Files\Bitdefender\Bitdefender Security\bdagent.exe [2018-01-15] (Bitdefender)
Task: {95EEE2D1-9CDD-495B-9D3A-ED5FF8F5A195} - \User_Feed_Synchronization-{5B645760-AAB8-4F77-A996-2BB399D58ABE} -> No File <==== ATTENTION
Task: {A06CFAA9-2179-4152-BB25-70A6020424A2} - System32\Tasks\Microsoft\Office\OfficeBackgroundTaskHandlerLogon => C:\Program Files (x86)\Microsoft Office\root\Office16\officebackgroundtaskhandler.exe [2018-01-18] ()
Task: {B0ED772C-A0FE-445B-94CC-5F8A3BDB1216} - System32\Tasks\FUBTrackingByPLD => C:\OEM\Preload\FubTracking\FubTracking.exe [2015-05-14] ()
Task: {C17E1CC4-E4DD-4C8D-859C-75DA9C6092A8} - System32\Tasks\Bitdefender Agent WatchDog_65D6944A0EF74FDAB96E31112AD39864 => C:\Program Files\Bitdefender Agent\WatchDog.exe [2018-01-19] (Bitdefender)
Task: {D60260C2-CC6C-468B-AEAE-7F996F44BC49} - \Microsoft\Windows\UNP\RunCampaignManager -> No File <==== ATTENTION
Task: {D9674AA0-6178-46D0-AC48-1618AB3E179A} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentFallBack2016 => C:\Program Files (x86)\Microsoft Office\root\Office16\msoia.exe [2018-01-18] (Microsoft Corporation)
Task: {DF3AFB3E-DC5F-46BC-9D65-E2FE722B3549} - System32\Tasks\ACC => C:\Program Files (x86)\Acer\Care Center\LiveUpdateChecker.exe [2016-04-11] ()
Task: {E41DCC73-5350-49A1-B273-327A85B1A13E} - System32\Tasks\BacKGroundAgent => C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exe [2016-08-15] (Acer Incorporated)
Task: {E57A03E3-58B6-48AA-8333-20877FA5D10F} - System32\Tasks\ACCAgent => C:\Program Files (x86)\Acer\Care Center\LiveUpdateAgent.exe [2016-04-11] ()
Task: {EFC161E3-1F91-4B2B-922D-F7D11131C122} - System32\Tasks\App Explorer => C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Host App Service\Engine\HostAppServiceUpdater.exe [2017-12-21] (SweetLabs, Inc) <==== ATTENTION
Task: {F19D2431-68ED-4724-9623-82BE7F23A861} - System32\Tasks\AcerCloud => C:\Program Files (x86)\Acer\Acer Portal\AcerPortal.exe [2015-10-15] (Acer)
(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

==================== Shortcuts & WMI ========================
(The entries could be listed to be restored or removed.)

==================== Loaded Modules (Whitelisted) ==============
2017-09-29 07:41 - 2017-09-29 07:41 - 000184432 _____ () C:\WINDOWS\SYSTEM32\inputhost.dll
2018-02-16 18:43 - 2017-02-07 12:34 - 001008448 _____ () C:\Program Files\Bitdefender\Bitdefender Security\otengines_001_001\ashttpbr.mdl
2018-02-16 18:43 - 2017-02-07 12:34 - 000541952 _____ () C:\Program Files\Bitdefender\Bitdefender Security\otengines_001_001\ashttpdsp.mdl
2018-02-16 18:43 - 2017-02-07 12:34 - 003243920 _____ () C:\Program Files\Bitdefender\Bitdefender Security\otengines_001_001\ashttpph.mdl
2018-02-16 18:43 - 2017-02-07 12:34 - 001544568 _____ () C:\Program Files\Bitdefender\Bitdefender Security\otengines_001_001\ashttprbl.mdl
2017-10-04 12:06 - 2017-10-04 12:06 - 000105136 _____ () C:\Program Files (x86)\Amazon\Amazon Assistant\amazonAssistantService.exe
2016-12-05 13:22 - 2018-01-18 15:11 - 008929480 _____ () C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesX64\Microsoft Office\Office16\1033\GrooveIntlResource.dll
2018-01-12 18:33 - 2018-01-12 18:33 - 011044864 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\CortanaApi.dll
2018-01-12 18:33 - 2018-01-12 18:33 - 001804288 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\Cortana.Core.dll
2018-02-02 11:13 - 2018-02-02 11:16 - 000086528 _____ () C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1803.279.0_x64__kzf8qxf38zg5c\SkypeHost.exe
2018-02-02 11:13 - 2018-02-02 11:16 - 000195072 _____ () C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1803.279.0_x64__kzf8qxf38zg5c\SkypeBackgroundTasks.dll
2018-02-02 11:13 - 2018-02-02 11:17 - 025135104 _____ () C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1803.279.0_x64__kzf8qxf38zg5c\SkyWrap.dll
2018-02-02 11:13 - 2018-02-02 11:16 - 002542592 _____ () C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1803.279.0_x64__kzf8qxf38zg5c\skypert.dll
2015-06-25 19:34 - 2015-06-25 19:34 - 000014336 _____ () C:\Program Files\AMD\CNext\CNext\QtQuick.2\qtquick2plugin.dll
2015-06-25 19:37 - 2015-06-25 19:37 - 000739840 _____ () C:\Program Files\AMD\CNext\CNext\QtQuick\Controls\qtquickcontrolsplugin.dll
2015-06-25 19:35 - 2015-06-25 19:35 - 000014336 _____ () C:\Program Files\AMD\CNext\CNext\QtQuick\Window.2\windowplugin.dll
2015-06-25 19:38 - 2015-06-25 19:38 - 000071168 _____ () C:\Program Files\AMD\CNext\CNext\QtQuick\Layouts\qquicklayoutsplugin.dll
2015-06-25 18:53 - 2015-06-25 18:53 - 000011776 _____ () C:\Program Files\AMD\CNext\CNext\libEGL.dll
2015-06-25 18:51 - 2015-06-25 18:51 - 002013696 _____ () C:\Program Files\AMD\CNext\CNext\libGLESv2.dll
2016-12-05 15:42 - 2015-05-14 01:10 - 000030976 _____ () C:\OEM\Preload\FubTracking\FubTracking.exe
2016-04-11 20:16 - 2016-04-11 20:16 - 004644256 _____ () C:\Program Files (x86)\Acer\Care Center\ACCStd.exe
2015-10-15 12:56 - 2015-10-15 12:56 - 000201568 _____ () C:\Program Files (x86)\Acer\Acer Portal\curllib.dll
2015-10-15 12:56 - 2015-10-15 12:56 - 000118112 _____ () C:\Program Files (x86)\Acer\Acer Portal\OpenLDAP.dll
2016-08-15 17:03 - 2016-08-15 17:03 - 000202456 _____ () C:\Program Files (x86)\Acer\abPhoto\curllib.dll
2016-08-15 17:05 - 2016-08-15 17:05 - 000654000 _____ () C:\Program Files (x86)\Acer\abPhoto\sqlite3.dll
2016-08-15 17:05 - 2016-08-15 17:05 - 000641240 _____ () C:\Program Files (x86)\Acer\abPhoto\tag.dll
2016-08-15 17:04 - 2016-08-15 17:04 - 000119000 _____ () C:\Program Files (x86)\Acer\abPhoto\OpenLDAP.dll
2018-01-12 16:58 - 2018-01-12 16:58 - 000015064 _____ () C:\WINDOWS\assembly\GAC_MSIL\MyService\1.0.0.1__2dfa3f50f0bed57d\MyService.dll
2016-08-15 13:36 - 2016-08-15 13:36 - 000013016 _____ () C:\Program Files (x86)\Acer\AOP Framework\ServiceInterface.dll
2016-08-15 13:33 - 2016-08-15 13:33 - 000277856 _____ () C:\Program Files (x86)\Acer\AOP Framework\libcurl.dll
==================== Alternate Data Streams (Whitelisted) =========
(If an entry is included in the fixlist, only the ADS will be removed.)

==================== Safe Mode (Whitelisted) ===================
(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MCODS => ""="Service"
==================== Association (Whitelisted) ===============
(If an entry is included in the fixlist, the registry item will be restored to default or removed.)

==================== Internet Explorer trusted/restricted ===============
(If an entry is included in the fixlist, it will be removed from the registry.)
IE trusted site: HKU\S-1-5-21-440005720-1384804578-157143609-1002\...\sharepoint.com -> hxxps://midsouthcommunitycollege-files.sharepoint.com
==================== Hosts content: ===============================
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
2015-10-30 01:24 - 2018-02-16 21:37 - 000000824 _____ C:\WINDOWS\system32\Drivers\etc\hosts

==================== Other Areas ============================
(Currently there is no automatic fix for this section.)
HKU\S-1-5-21-440005720-1384804578-157143609-1002\Control Panel\Desktop\\Wallpaper -> C:\Users\Mel.LAPTOP-HR19R3JB\AppData\Local\Packages\Microsoft.Windows.Photos_8wekyb3d8bbwe\LocalState\PhotosAppBackground\101.jpg
DNS Servers: 75.75.75.75 - 75.75.76.76
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer => (SmartScreenEnabled: RequireAdmin)
Windows Firewall is enabled.
==================== MSCONFIG/TASK MANAGER disabled items ==

==================== FirewallRules (Whitelisted) ===============
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
FirewallRules: [{54AFA598-F635-4C5C-A7D5-B6AB97F2AB58}] => (Allow) C:\Program Files\Vuze\Azureus.exe
FirewallRules: [{9C07656F-11AD-4160-B93D-0465510A23B7}] => (Allow) C:\Program Files\Vuze\Azureus.exe
FirewallRules: [{5EE534D0-56D8-4271-A573-3F0150C3BBF9}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
FirewallRules: [{4E1E61A7-F7E0-4BE6-8B02-F98048E869D2}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
FirewallRules: [{FE941C80-8607-41BF-9FD7-13AAEAE0DB56}] => (Allow) C:\Program Files (x86)\Acer\AOP Framework\acer\ccd.exe
FirewallRules: [{FCD5886B-63D0-42EA-86F8-8718EED4CFDA}] => (Allow) C:\Program Files (x86)\Acer\AOP Framework\acer\ccd.exe
FirewallRules: [{12F03D8A-47D6-47DF-9C31-EF7A0DE13DB2}] => (Allow) C:\Program Files (x86)\Acer\abPhoto\DMCDaemon.exe
FirewallRules: [{79A0C5EB-7CC8-4918-A973-F4891D31C889}] => (Allow) C:\Program Files (x86)\Acer\abPhoto\DMCDaemon.exe
FirewallRules: [{207E686D-E3BB-4F8C-84D1-9BE9BD0DDD33}] => (Allow) C:\Program Files (x86)\Acer\abPhoto\WindowsUpnp.exe
FirewallRules: [{69115E0B-112F-4CBD-B64B-8B47163A6C24}] => (Allow) C:\Program Files (x86)\Acer\abPhoto\WindowsUpnp.exe
FirewallRules: [{875CA1B0-A024-4C59-9737-67376601DBAC}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\PowerDVD12.exe
FirewallRules: [{A8955A4B-7CC0-4BF1-A3CF-0B8D7DE244A9}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMR\PowerDVD12DMREngine.exe
FirewallRules: [{23136A1E-2B0A-4273-B9F0-F755059EDA3C}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSServerPDVD12.exe
FirewallRules: [{3B5CE5D2-6A79-4098-BFAA-424C0C00DFEF}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\PowerDVD12Agent.exe
FirewallRules: [{E898A77C-C1DA-4A26-974E-DCF073692C09}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\PowerDVD12ML.exe
FirewallRules: [{269864D5-BA70-4754-962D-94BF98E86305}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\Movie\PowerDVD.exe
FirewallRules: [{41FCCBD7-ECFA-418A-9D90-0DF17222AA97}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\Lync.exe
FirewallRules: [{2E3B25F6-BAB1-4BB2-ADE8-5307B8B2C897}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\Lync.exe
FirewallRules: [{995CDFDB-9825-4456-99AC-11CC77E9438F}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\UcMapi.exe
FirewallRules: [{3F4D0CE8-7523-46F7-A6E7-C85A0F68DC2F}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\UcMapi.exe
FirewallRules: [{68586680-8ECE-46CB-A322-3D9B1FBE2BCE}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\outlook.exe
FirewallRules: [{2C7707CE-B640-4321-BEC5-74891B42138B}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
==================== Restore Points =========================
07-02-2018 10:55:01 Windows Update
14-02-2018 15:24:23 Windows Update
==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================
Application errors:
==================
Error: (02/16/2018 06:54:31 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: bdagent.exe, version: 22.0.18.216, time stamp: 0x5a5cc880
Faulting module name: combase.dll, version: 10.0.16299.15, time stamp: 0x3db461b4
Exception code: 0xc0000005
Fault offset: 0x000000000002f288
Faulting process id: 0xa04
Faulting application start time: 0x01d3a7891eaa3f2f
Faulting application path: C:\Program Files\Bitdefender\Bitdefender Security\bdagent.exe
Faulting module path: C:\WINDOWS\System32\combase.dll
Report Id: 5ef4e733-29e6-49a5-aa55-29ea0038d616
Faulting package full name:
Faulting package-relative application ID:
Error: (02/16/2018 06:46:40 PM) (Source: SecurityCenter) (EventID: 16) (User: )
Description: Error while updating status to SECURITY_PRODUCT_STATE_ON.
Error: (02/16/2018 06:46:35 PM) (Source: SecurityCenter) (EventID: 16) (User: )
Description: Error while updating status to SECURITY_PRODUCT_STATE_ON.
Error: (02/16/2018 06:46:35 PM) (Source: SecurityCenter) (EventID: 16) (User: )
Description: Error while updating status to SECURITY_PRODUCT_STATE_ON.
Error: (02/16/2018 06:45:37 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "BITS" in DLL "C:\Windows\System32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.
Error: (02/16/2018 02:55:41 PM) (Source: SideBySide) (EventID: 35) (User: )
Description: Activation context generation failed for "C:\Program Files (x86)\Microsoft Office\root\Office16\lync.exe.Manifest".Error in manifest or policy file "C:\Program Files (x86)\Microsoft Office\root\Office16\UccApi.DLL" on line 1.
Component identity found in manifest does not match the identity of the component requested.
Reference is UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0".
Definition is UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0".
Please use sxstrace.exe for detailed diagnosis.
Error: (02/14/2018 03:08:06 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "BITS" in DLL "C:\Windows\System32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.
Error: (02/14/2018 03:02:25 PM) (Source: Office 2016 Licensing Service) (EventID: 0) (User: )
Description: Event-ID 0

System errors:
=============
Error: (02/16/2018 10:02:25 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The WarpJITSvc service terminated unexpectedly. It has done this 1 time(s).
Error: (02/16/2018 09:53:15 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{D63B10C5-BB46-4990-A94F-E40B9D520160}
and APPID
{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Error: (02/16/2018 09:38:14 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
and APPID
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Error: (02/16/2018 09:38:14 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
and APPID
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Error: (02/16/2018 08:12:46 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070bc2: 2018-02 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4074588).
Error: (02/16/2018 08:11:03 PM) (Source: DCOM) (EventID: 10005) (User: NT AUTHORITY)
Description: DCOM got error "1115" attempting to start the service UsoSvc with arguments "Unavailable" in order to run the server:
{B91D5831-B1BD-4608-8198-D72E155020F7}
Error: (02/16/2018 08:11:02 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Update Orchestrator Service service terminated with the following error:
This operation returned because the timeout period expired.
Error: (02/16/2018 07:46:58 PM) (Source: Ntfs) (EventID: 55) (User: NT AUTHORITY)
Description: A corruption was discovered in the file system structure on volume ??.
The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x9000000000009. The name of the file is "<unable to determine file name>".

CodeIntegrity:
===================================
Date: 2018-02-16 20:12:05.304
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender Security\vsservp.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender Security\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2018-02-16 19:34:09.618
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender Security\vsservp.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender Security\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2018-02-16 18:44:19.316
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender Security\vsservp.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender Security\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
==================== Memory info ===========================
Processor: AMD A10-9600P RADEON R5, 10 COMPUTE CORES 4C+6G
Percentage of memory in use: 80%
Total physical RAM: 7637.18 MB
Available physical RAM: 1494.56 MB
Total Virtual: 15317.18 MB
Available Virtual: 7998.35 MB
==================== Drives ================================
Drive c: (Acer) (Fixed) (Total:930.4 GB) (Free:850.94 GB) NTFS
\\?\Volume{16b7e359-4a95-4c23-8c27-ff9ce77700a7}\ (ESP) (Fixed) (Total:0.09 GB) (Free:0.05 GB) FAT32
\\?\Volume{fe131071-48b5-4790-bec7-f150279af2c5}\ (Recovery) (Fixed) (Total:1 GB) (Free:0.59 GB) NTFS
==================== MBR & Partition Table ==================
========================================================
Disk: 0 (Size: 931.5 GB) (Disk ID: 0B71B067)
Partition: GPT.
==================== End of Addition.txt ============================
 
Error: (02/16/2018 07:46:58 PM) (Source: Ntfs) (EventID: 55) (User: NT AUTHORITY)
Description: A corruption was discovered in the file system structure on volume ??.
The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x9000000000009. The name of the file is "<unable to determine file name>".

This means you need to run CHKDSK C: /F /R asap
 
Thank you.

I need more instructions.
I opened run. I typed that exactly. I hit ok, but the window closed and nothing happened.

Amazon assistant aa.hta is still running.
 
Last edited:
Seemed to have fixed the problem now. Could not uninstall amazon assistant through settings, but managed to through the control panel.
Thank you.
 
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