Only after enough people complained and it started blowing up on social media did AMD deign to even investigate, when this should have been caught on QC and immediately handled if it somehow made it to sale. It's very anti-consumer and I would never buy off AMD's website after this, and I'd be very, very cautious buying elsewhere too.
Sadly there's very few companies that operate this way nowadays. It depends on how big the percentage is if this should have been caught in QC.
You can't even fully trust reviews because how did this not show up from reviewers? AMD also has a history of sneaking bad drivers through, this was no different, yet "fans" want to discount issues while attacking another company.
This is different because drivers you can update and fix drivers and it's greatly overblown how bad their drivers are - I've used both NVIDIA and AMD for literal decades and I actually prefer AMDs software at the moment. No forced signup - lots of useful features in the software they provide.
Heck I don't even know even where there's bad drivers myth even comes from, it's been around for ages yet I have so few issues with either camp. The only weird one that took them way too long to fix was the mouse cursor corrupting itself in a multi-monitor setup and the black screens on Vega cards (but I haven't owned a Vega card myself).
Nvidia's GPUs are way overpriced but at least they work right. That's why they have the high premium as well as have increased market share. 20 years ago Nvidia barely existed if at all, while AMD and Intel were megacorps.
You're almost making NVIDIA come off as an underdog. For reference, here's an actual marketshare graph
So the last time AMD (or ATI at that point) had NVIDIA beat in markshare was 2005. For about one year ATI had NVIDIA beat because they had a better product. At any other point in time NVIDIA was doing better and knowing NVIDIA likely at higher profit margins.
So basically since AMD has owned ATI and thus the videocards are actually 'by AMD' (2006) NVIDIA has been the bigger company in the GPU market.
As for the 'at least they work' if the recent power connector fiasco wasn't bad enough and we're feeling nostalgic, let's go back to the NVIDIA 8000 series. Remember the bad solder with cards wrecking themselves and NVIDIA claiming it's due to no fault of theirs washing their hands clean of it leaving customers and partners out in the cold? It's when Apple stopped working with NVIDIA and hasn't worked with them since.
It's not some giant conspiracy, it's not mind control, it's just reality and the market rationally responding to the information and track record it has. Yes crypto inflated things, but that's an ancillary factor, that has now run its course anyway. In the long term a consumer has always been better off with an Intel/Nvidia build. AMD is not doing what it needs to change that, especially on the GPU front. Intel is beginning to stumble so there's an opportunity, Nvidia prices insanely so there's an opportunity, but AMD is not a mom and pop outfit and it keeps shooting itself in the foot. That company needs to look carefully at itself and start cleaning out clearly underperforming executives and departments. Lisa Su saved the company but I'd bet anything a lot of the rot is still there and she didn't get rid of them. New regimes usually do a wholesale restructure for this very reason.
I'll just re-quote that again "In the long term a consumer has always been better off with an Intel/Nvidia build."
Excuse me? Always? That's laughable.
When Intel was pushing more Ghz out of the prescott architecture my AMD 64 3000+ was EXCELLENT value for money. My god was that a good purchase. Probably my favourite CPU purchase alongside the Intel i5 2500K.
I have absolutely no regrets buying an AMD Ryzen 1600-AF either and later on swapping it out for a Ryzen 7 5800X. At both of those points in time AMD clearly had the better deals.
It's the same with the GPUs where depending on when you bought a card AMD sometimes (often times, especially in the lower price segment) had a better deal. Especially as you put it "in the long run" because AMD tends to stick enough memory on graphics card that they fare a lot better after the market has moved on a few generations.
I've been buying computer parts for decades and never regretted a purchase*. This does mean shopping for whatever is the best at the time so I have had many Intel, AMD and NVIDIA systems. It's a tough market at the moment though mostly because prices for everything are insane.
Intel and AMD are very competetive at the moment, AMD could do a lot better by having more affordable motherboard options. As for graphics card.. both companies have gone insane with this pricing, the cryptoboom has passed and they come out with scalper prices. NVIDIA rightfully got stuck with a load of RTX 4080 cards (and likely 4070 TI cards as the actual market prices of those seem to be stupidly high - which is funny because even at the MSRP it's hardly a bargain).
This would have been the perfect time for AMD to finally regain marketshare that has just been fading away, they'll be in the single digit percentages soon. Instead they chose to be as greedy as NVIDIA - sure they charged a little bit less but on the other hand they also offer less as the raytracing performance isn't even close to NVIDIAs.
So imo as someone with a pretty good track record of buying the right thing at the right time - don't buy any graphics cards at the moment unless you spot a nice bargain on the used market. There's finally signs that the market has had it with these insane prices and it's time for both NVIDIA and AMD to learn a lesson because they're as bad as each other when it comes to pricing.
*Except for when WoW had just come out and there was some weird bug with NVIDIA nForce2 chipsets disconnecting you from the WoW servers rather frequently. That was not a great time! That's the one time I've regretted a tech purchase. Other than that the nForce2 was a fine chipset.