here's my dilemma.
i took my pc to some tech pros and they told me i would have to 1. up the system memory from 512 mb ddr to 1 gb obviously, because it was running too slow. and 2. i had a few viruses like about 5 or 6 and they recommended a full scan and new anti virus/spyware software. well this would pretty much cost me more than buying a new system and just transferring everything over from the old one. ok what i want to know is what is this @#$% system telling me.
The problems i'm having are sometimes i'm on google and ot redirects me. another problem, the major one, is that my computer freezes. It could be the low Ram memory, it could be teh viruses, i dont know. it could be both. but what i do know is. Every #@$% time i try and run a virus scan it freezes up halfway through it or near the beginning. I have Trend micro on my system. and Webroot spysweeper.(both are expired by the way, which is probably why i have these probs to begin with.) i set it up to do a scan and - nothing. freezes. tyy again, Freezes. try again. freeze. i lost track of how many times. one time it found some infected files and it said somthing like "file not quarantined and not cleaned succesfully", so what the heck does that mean. My comp is still infected? so i try another AV/AS. nothing. still freezes. i tried AVG. kaspersky. trend housecall. panda. nothing on the Free AV/AS. i think bitdefender was the only success scan. and all it gave me was a log and it reported it to bitdefender.com but that's it...i still had the virus so i said you know what let me try AVG again..but this time in Safe Mode. i had removed Trend and just used AVG in Safe mode and after about 3 hours or so, It had found various infected files. Complete with names locations and everything . I Couldn't Believe IT! Had i gotten rid of them all. A total of about 17 files in all..not the original 5 or 6 thought by the tech professionals at a retail giant.
Now then here's my current situ- AVG, in safe mode, 17 viruses and infected files, BUT ...AVG says files were moved to the "Virus Vault." Am I Still Infected??
That's where i stand now. sorry for the loooooooong post but i need help Big Time. Please anything would help. i've added the bitdefender log and the AVG logs along with my system specs.
Thanks a million TechSpotters.
DDR- aka heinekenpimp
i took my pc to some tech pros and they told me i would have to 1. up the system memory from 512 mb ddr to 1 gb obviously, because it was running too slow. and 2. i had a few viruses like about 5 or 6 and they recommended a full scan and new anti virus/spyware software. well this would pretty much cost me more than buying a new system and just transferring everything over from the old one. ok what i want to know is what is this @#$% system telling me.
The problems i'm having are sometimes i'm on google and ot redirects me. another problem, the major one, is that my computer freezes. It could be the low Ram memory, it could be teh viruses, i dont know. it could be both. but what i do know is. Every #@$% time i try and run a virus scan it freezes up halfway through it or near the beginning. I have Trend micro on my system. and Webroot spysweeper.(both are expired by the way, which is probably why i have these probs to begin with.) i set it up to do a scan and - nothing. freezes. tyy again, Freezes. try again. freeze. i lost track of how many times. one time it found some infected files and it said somthing like "file not quarantined and not cleaned succesfully", so what the heck does that mean. My comp is still infected? so i try another AV/AS. nothing. still freezes. i tried AVG. kaspersky. trend housecall. panda. nothing on the Free AV/AS. i think bitdefender was the only success scan. and all it gave me was a log and it reported it to bitdefender.com but that's it...i still had the virus so i said you know what let me try AVG again..but this time in Safe Mode. i had removed Trend and just used AVG in Safe mode and after about 3 hours or so, It had found various infected files. Complete with names locations and everything . I Couldn't Believe IT! Had i gotten rid of them all. A total of about 17 files in all..not the original 5 or 6 thought by the tech professionals at a retail giant.
Now then here's my current situ- AVG, in safe mode, 17 viruses and infected files, BUT ...AVG says files were moved to the "Virus Vault." Am I Still Infected??
That's where i stand now. sorry for the loooooooong post but i need help Big Time. Please anything would help. i've added the bitdefender log and the AVG logs along with my system specs.
Thanks a million TechSpotters.
DDR- aka heinekenpimp