Blank Page - Access switchboard

[Danni]

Hi, I hope someone can help! I have purchased a programme that operates using MS Access. The software loads and functions perfectly on my desktop computer, when I put it onto my laptop, it loads but when I agree to the terms and conditions a switchboard should open but all I get is a grey blank screen with only file, window and help. I did have Nortons 2005 internet suite on it but I have removed that thinking it had something to do with that, restarted my computer removed and reloaded the software and the same happens. I think there is something wrong with the settings on the laptop or some form of script blocking. I am absolutesly exasperated. Please help with any suggestions as I know that the software is functioning and I know that Access is functioning and obviously Access thinks it is displaying everything or there would be an error box. Please help!!

Danni

 

[RealBlackStuff]

The laptop may need to have Access installed.
Some programs (e.g. Superseller for eBay) do not allow a second install on another PC/laptop, and would then show similar behaviour.

 

[Danni]

Hi, Thanks for your reply. I have Access 2002 installed and don't believe that there is restrictive security settings on the software. However, I am thinking that maybe Access has a security setting installed as a default and possibly this is the reason. Any ideas of how to change the security levels within Aceess? I am the administrator for this computer. many Thanks Danni

 

[RealBlackStuff]

I never use Access and removed it from my PC even.
Try this: http://office.microsoft.com/en-us/assistance/HA011225981033.aspx

Or look in the Access help files or hope for an other knowledgable soul.