Blue death :(

[maja_kozmo]

Hi,
my notebook has got a message in blue screen (Blue death)
and it show me that the problem is with file afd.sys
I was allready doing something in Office when it happends.
I can send minidump file but i don't know how, so if u can tell me what to do..Thaks... (and sorry for my english)

 

[maja_kozmo]

dump file

here it is the dump file ;-)

 

[howard_hopkinso]

Hello and welcome to Techspot.

It`s difficult to be sure from just one minidump. Zip 5 or 6 minidumps together and attach them here, if you can.

Your minidump crashes at your Symantec/Norton security product.

Check for any patches/updates on the Symantec website. Sometimes disabling the live update feature can solve the problem.

If none of the above works. Try using a different security product, such as AVG free, and the Free Sygate firewall.

Regards Howard :wave: :wave:

 

[maja_kozmo]

Thank a lot... It works... ;-)