Blue screen of death after RMA

  1. So I got my XMG Schenker Laptop back after a RMA(had other hardware issues which have been fixed). They replaced my motherboard with a CLEVO from 2011. Im running windows 7 Ultimate SP 1, and have after getting my computer back gotten a lot(almost daily when playing games) blue screen of deaths.

    I've checked out the event viewer, where the critical errors are stated as "kernel-power". A log from the last bsod, if it is any help:

    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 21-05-2013 17:01:26
    Event ID: 41
    Task Category: (63)
    Level: Critical
    Keywords: (2)
    User: SYSTEM
    Computer: JARVIS
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="">
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <TimeCreated SystemTime="2013-05-21T15:01:26.443610500Z" />
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Security UserID="S-1-5-18" />
    <Data Name="BugcheckCode">244</Data>
    <Data Name="BugcheckParameter1">0x3</Data>
    <Data Name="BugcheckParameter2">0xfffffa8009db7b30</Data>
    <Data Name="BugcheckParameter3">0xfffffa8009db7e10</Data>
    <Data Name="BugcheckParameter4">0xfffff800031d3350</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>

    And also I found some "errors" which also caused windows to shut down:
    "bugCheck" event ID 1001

    Log Name: System
    Source: Microsoft-Windows-WER-SystemErrorReporting
    Date: 21-05-2013 17:01:42
    Event ID: 1001
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: JARVIS
    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000f4 (0x0000000000000003, 0xfffffa8009db7b30, 0xfffffa8009db7e10, 0xfffff800031d3350). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 052113-19063-01.
    Event Xml:
    <Event xmlns="">
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <TimeCreated SystemTime="2013-05-21T15:01:42.000000000Z" />
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Security />
    <Data Name="param1">0x000000f4 (0x0000000000000003, 0xfffffa8009db7b30, 0xfffffa8009db7e10, 0xfffff800031d3350)</Data>
    <Data Name="param2">C:\Windows\MEMORY.DMP</Data>
    <Data Name="param3">052113-19063-01</Data>

    I have some more bugcheck shutdowns, with other codes like:
    The bugcheck was: 0x000000f4 (0x0000000000000003, 0xfffffa8009e83b30, 0xfffffa8009e83e10, 0xfffff800031cc350

    The bugcheck was: 0x0000007a (0xfffff6fb400000f0, 0xffffffffc000000e, 0x00000001cb5ca884, 0xfffff6800001e000

    And the list is continuing.

    My system is:
    Operating System
    Microsoft Windows 7 Ultimate 64-bit SP1
    Intel Core i7 3610QM @ 2.30GHz60 °C
    Ivy Bridge 22nm Technology
    8,00GB Dual-Channel DDR3 @ 798MHz (9-9-9-24)
    CLEVO P151EMx (SOCKET 0)
    Generic PnP Monitor (1920x1080@59Hz)
    Intel HD Graphics 4000 (CLEVO/KAPOK Computer)
    2048MB GeForce GTX 675M (CLEVO/KAPOK Computer)45 °C
    Hard Drives
    699GB Seagate ST9750420AS ATA Device (SATA)44 °C
    Optical Drives
    Optiarc BD ROM BC-5550H ATA Device
    High Definition Audio Device
    Any help or suggestions would be highly appreciated..
    Thanks in advance :)
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Post any minidumps by going to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files and right-click sending them to a compressed(zipped)folder. Upload that folder as a file here

Similar Topics

Add your comment to this article

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...