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Blue Screen of Death - *** STOP: 0x0000007E (0xC0000005..

By Velexia · 13 replies
Dec 20, 2009
  1. Using "Disable Automatic Restart on System Failure."

    I receive this BSOD. It occurs either just before or while the Welcome Screen is loading. My tools for dealing with it are the Windows XP Pro CD and the BIOS. On this thread is some additional information, such as services that are enabled or disabled, etc.

    "A problem has been detected and windows has been shut down to prevent damage to your computer.

    If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

    Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

    Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

    Technical information:

    *** STOP: 0x0000007E (0xC0000005, 0x3F3F3F3F, 0xF78F04FC, 0XF78F01F8)"​

    This is a possibility, as I am dealing with viruses, and my computer uses an AMD CPU.

    If this is the case, the following may work.. (I am going to try it after the CHKDSK /R completes...

    I've recently tried the "DISABLE INTELPPM" as a kind of stab in the dark, but received this message, which I kind of expected...

    "The registry entry for the INTELPPM service cannot be located. Check that the name of the service is specified correctly."

    I am currently at a loss, and searching for something else to fix the BSoD problem.

    Please help =) ?

    Edit: If I use the DISKPART command, would it be possible to create a separate install of windows on it, and from there investigate the original partition/install?

    Also, assuming that is viable, the amount of space available is only 59710 MB. Is that enough?
  2. kimsland

    kimsland Ex-TechSpotter Posts: 13,810

    Is 60 Gig enough :confused: Yes, yes it is ;)

    How to troubleshoot a Stop 0x0000007E error in Windows XP: http://support.microsoft.com/kb/330182
  3. Velexia

    Velexia TS Rookie Topic Starter Posts: 34

    Heh, sorry I've been up all day and night with no food trying to sort this out... and it's been 5 days now since this happened..a bit frazzled ^_^
  4. kimsland

    kimsland Ex-TechSpotter Posts: 13,810

    Hey, that's me everyday ;)
  5. Velexia

    Velexia TS Rookie Topic Starter Posts: 34

    From the recovery console...

    CD C:\“system volume information\_resto~1”

    The system cannot find the file or directory specified.

    COPY _registry_machine_system C:\Windows\System32\Config\System

    COPY _registry_machine_software C:\Windows\System32\Config\Software

    COPY _registry_machine_sam C:\Windows\System32\Config\Sam

    COPY _registry_machine_security C:\Windows\System32\Config\Security

    COPY _registry_user_.default C:\Windows\System32\Config\Default

    All return: The system cannot find the file specified.

  6. kimsland

    kimsland Ex-TechSpotter Posts: 13,810

    You need to give yourself permission to see that folder
    By the way you don't need to see that folder anyway :confused:

    Clearing System Restore Points:

    Vista / Windows 7

    Remove old System Restore Points

    • Open System by clicking the Start button [​IMG], right-clicking Computer, and then clicking Properties.
    • In the left pane, click System protection [​IMG]. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
    • Under Protection Settings, click the disk, and then click Configure.
    • Click Turn off system protection, click OK, and then click OK again.
    Then turn it back on again.


    Clear & Reset System Restore's Cache
    Go to Start >> Run - type or copy/paste control sysdm.cpl,,4 and then press Enter
    • Tick on the checkbox - Turn off System Restore on all drives
    • Click Apply
    Turn it back 'On' by unticking the same checkbox & click Apply, and then OK


    Windows file system32\config\system missing or corrupted

  7. Velexia

    Velexia TS Rookie Topic Starter Posts: 34

    Well, I would have to be able to access the computer at all to get to Start->Run =)

    So, how do I give myself permission to see it/edit registry files?

    I am currently attempting to make a partition and then install windows onto it, and try to access that partition.

    I'm not entirely clear on how partitions work though. Assuming I had 60GB of "free space" and I made a partition of 30GB, I can be assured that none of my files will be deleted by formatting that partition, right?
  8. kimsland

    kimsland Ex-TechSpotter Posts: 13,810

    Read: How to recover your folders/files when Windows won’t boot


    Microsoft's Windows XP Professional Repair Install step by step (* Including Delete Partition)

    Microsoft's Windows XP Home Repair Install step by step (* Including Delete Partition)

    * Warning deleting the Partition will remove all User data and Windows system files
  9. Velexia

    Velexia TS Rookie Topic Starter Posts: 34

    Hmm, I have about 140GB of files I want in the main rig. I have a 2GB flash drive, and this Laptop has 120GB.

    The next portion would work if I could get those files out, but... I'm a bit worried that 70 file transfers over the Recovery Console onto a Laptop with only 100GB of free space... isn't a very good option.... Although I suppose it's a start =)
  10. kimsland

    kimsland Ex-TechSpotter Posts: 13,810

    There are options to backup your drive whilst removed from the computer and plugged in via USB to a working computer
    Here is one of the best options I've seen: http://www.thermaltakeusa.com/Products.aspx?C=1346

    Many users also use adapters and just plug a drive into (inside) their working Windows computer and transfer from there as well
  11. Velexia

    Velexia TS Rookie Topic Starter Posts: 34

    Hmm, I do have a cable and program that I used for transferring files from one computer to another, but I think it involved having access to both computers... Regardless, I'll look into this, thank you ^_^
  12. Velexia

    Velexia TS Rookie Topic Starter Posts: 34

    Alriiiight, I have some awesome news!

    I have successfully loaded up windows on my 30GB Partition!

    Time to start kicking some Virus Butt!
  13. Velexia

    Velexia TS Rookie Topic Starter Posts: 34

    After doing the 8-step process on the D:\ partition, disabling BIOS cache, and so on, I tried to start up the C:\ partition's Windows XP and again, the BSoD.

    I attempted to make an ntbootlog.txt with "Enable Boot Logging" but the BSoD occurs before such a thing can be created.

    I managed to take a split-second image with my digital camera as the BSoD flashed during a Safe Mode attempt (it is different than when I disable automatic restart).

    I just caught an image of the BSoD when trying to start normally, and it mentions no cause for the error at all, just the standard BSoD form.
  14. improvepctools

    improvepctools TS Rookie

    Check to see if there are any problems with devices in the hardware manager.
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