Blue screen of death

By tjboll24
Mar 13, 2012
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  1. My computer got the blue screen of death, it is a dell xps 400. When I try and go to safe mode it still goes to the blue screen. I do not have a reboot disk. Is there any hope here?
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,243   +234

  3. tjboll24

    tjboll24 TS Rookie Topic Starter

    Blue screen

    Hard drive diagnostics came back as follows

    Drive 0: HDS728080PLA380
    Drive 1: No Device
    Drive 2: No Device
    Drive 3: No Device
    Drive 4: Diagnostics not supported
    Drive 5: Diagnostics not supported

    Then I hit enter to reboot, then

    Drive 1 not found: Serial ATA, SATA-1
    Drive 2 not found: Serial ATA, SATA-2
    Drive 3 not found: Serial ATA, SATA-3

    Floppy Diskette seek failure

    Then I hit start windows in safe mode and got the blue screen of death again?

    I'm I doing something wrong?
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,243   +234

    That's not drive diagnostics! The a list of drives that the bios detected. Go back and read the instructions or follow this:

    go to My Computer, right-click on the C drive. Select Properties, Tools, check for errors. Select both boxes and shut down the computer. Start up the computer and let the test run

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