Bobbye
Posts: 16,313 +36
Is it the same sites?
If yes, did you go through the browser settings I gave you to look for any domain or Cookie blocks?
Are you getting the same message 'firefox gives me the "Unable to connect - Firefox can't establish a connection to the server"
Again, I do not thik this is cause by malware, so it's very important tht you check the settings on the lapatop. I'd also like for you to do the following:
Uninstall Comcast Desktop Software (v1.2.0.9)
Desktop Doctor
=============================
Update and rescan with the new version of Malwarebytes I had you run. We'll look for that proxy server.
=====================================
Run this Security Check
Download Security Check by screen317 from HERE or HERE .
Please run this Custom CFScript:
Save this as CFScript.txt, in the same location as ComboFix.exe
Referring to the picture above, drag CFScript into ComboFix.exe
When finished, it will produce a log for you at C:\ComboFix.txt . Please paste in your next reply.
====================
If yes, did you go through the browser settings I gave you to look for any domain or Cookie blocks?
Are you getting the same message 'firefox gives me the "Unable to connect - Firefox can't establish a connection to the server"
Again, I do not thik this is cause by malware, so it's very important tht you check the settings on the lapatop. I'd also like for you to do the following:
Uninstall Comcast Desktop Software (v1.2.0.9)
Desktop Doctor
=============================
Update and rescan with the new version of Malwarebytes I had you run. We'll look for that proxy server.
=====================================
Run this Security Check
Download Security Check by screen317 from HERE or HERE .
- Save it to your Desktop.
- Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
- A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Please run this Custom CFScript:
[1]. Close any open browsers.
[2]. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
[3]. Open notepad> click on Format> Uncheck 'Word Wrap'> and copy/paste the text in the code below into it:Be sure to scroll down to include ALL lines.
Code:
File::
DDS::
uStart Page = hxxp://www.ask.com?o=14196&l=dis
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
uInternet Settings,ProxyServer = http=127.0.0.1:8992
uRun: [Desktop Software] "C:\Program Files (x86)\Common Files\SupportSoft\bin\bcont.exe" /ini "C:\Program Files (x86)\ComcastUI\Desktop Software\uinstaller.ini" /fromrun /starthidden
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cabReferring to the picture above, drag CFScript into ComboFix.exe
When finished, it will produce a log for you at C:\ComboFix.txt . Please paste in your next reply.
====================
