BSOD 0x000000C2: BAD_POOL_CALLER on boot. No minidump possible

By chazzer998
Jun 4, 2011
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  1. Hi,
    Can anyone help.
    I am receiving the following bsod 0x000000C2: BAD_POOL_CALLER
    It happens everytime I boot very near the beginning. The bsod disappears very quickly so I used my camera and found that wdf01000.sys was the culpret.
    For some reason there is no minidump and I cannot boot at all, in safe mode or any other. I can only access the recovery panel and move files using command prompt.
    Any ideas anyone.
    Thanks in advance
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    When did this issue start occurring? Did you update any drivers lately? Did you install any recent software? Have you recently become infected?

    Is your system either a Lenovo or Dell laptop? Are you using a Logitec mouse?
  3. chazzer998

    chazzer998 TS Rookie Topic Starter

    Hi, Im on a TOSHIBA Satellite C660
    I forgot to say, I uninstalled my Realtek sound system because it wasn't working, and i planned to re-install it, but it required a restart first. thats when the problem started.
    Im using the built in touchpad. I have not had any virus's recently, or at least my antivirus hasn't picked them up. I haven't installed any software recently.
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Okay, then go to Toshiba's website, find your exact system model and update the latest drivers for your sound.

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