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BSOD 0x19 minidump

By Absolut1966
Jan 30, 2010
  1. Am getting a BSOD 0x19 on a frequent basis. Sometimes several times a day and then nothing for a week.

    The only common feature that I can see is that I'm always running Outlook (2007 SP2) when the system crashes. I have run Scanpst to ensure all the PST files are OK. And I have repaired MS Office. But that hasn't fixed anything.

    I have run memtest, chkdsk, etc., and all is OK.

    I have tried windbg, but am unable to get to the bottom of the problem

    System: XP Pro 32-bit SP3

    I have attached a minidump file.

    Any help would be greatly appreciated.

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,979   +71

    Your error is 0x00000019: BAD_POOL_HEADER
    A pool header issue is a problem with Windows memory allocation. Device driver issues are probably the msot common, but this can have diverse causes including bad sectors or other disk write issues, and problems with some routers.

    Unfortunantly it only listed a Windows OS driver as the probable cause and OS drivers are usually too general to be of much help.

    How many Passes did you run memtest?

    Do harddrive diagnostics by using your HD manufacturer's free utility that you can access from their website. Do both short and long tests.
  3. Absolut1966

    Absolut1966 TS Rookie Topic Starter

    Think I found the source of the problem, namely Volume Shadow Copy Causing STOP 0x00000019 "Bad_Pool_Header", per an earlier post.

    Thanks for the comments.
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