BSOD Problem, Vista64bit, Please help

By xtoned ยท 5 replies
Jul 20, 2010
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  1. Hello, Techspot Community.

    I have been getting an BSOD error since late May; I re-imaged the computer, but I still get the same problem when I run many processes at a time. The funny thing is that when I take out one of the Ram memory slots, it runs perfectly (when it uses the max 4gb, it crashes).

    I have a Toshiba Satellite A305-S6858 with the following:

    Intel Core 2 Duo 2GHz Processor

    Intel G965 Chipset

    Originally 2 banks of PC2-5300 DDR2-667 2GB to form a total of 4GB; which I replaced for 2 banks of PC2-6400 DDR2-800 total of 4GB thinking my problem was within the physical memory (same thing happens with the original and the new ram memory).

    Attached, my minidump files.

    I would appreciate if someone could lead me in the right direction.

    Thank you.

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    What type of memory is your Toshiba designed for, i.e. speed?
  3. xtoned

    xtoned TS Rookie Topic Starter

    It is designed for 4gb max, 667MHz. However, the same BSOD problem I get using the old or the new installed ram (the new is 4gb 800MHz).
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    The issue isn't with your memory. As per all minidumps the issue is with the Intel PRO/Wireless driver NETw4v64.sys.

    Go to Toshiba's website and find your exact model and update the drivers from their site.
  5. xtoned

    xtoned TS Rookie Topic Starter

    Thank you very much!

    I updated the NETw4v64.sys file from INTEL, and the system has been ongoing for a whole hour without crashing. Normally it would soon crash after I started downloading heavy files and opened another process.

    Again, thank you very much.
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Great! Glad it is working out for you. Thanks for getting back to us.

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