BSOD Windows XP

By Kouryuu · 9 replies
Aug 10, 2009
  1. Ok this is take 2 as my computer died on me during take 1. (bitdefender died apparently causing all my apps to freeze up)

    Nice first post this is :)

    Just want to start by saying I have reformatted since the problem started which solved nothing.

    I have spent many hours searching for the same error code my BSOD gives but cant find anything close to the same parameters, I then searched the parameter code and found nothing on google...absalutly nothing?

    Here is the details of the BSOD;

    Symptoms of my pc in general: Explorer crashing alot! Applications freezing constantly, including IE (used firefox pre-reformat same problem seemed to happen quicker/more often) msn messenger(rarely but has happened a few times), games are the quickest, examples are AoC (before reformat) and Sacred 2 (after reformat) freezing within 20minutes, lucky to get a game going for 10 minutes.

    I only have 9GB used on my 160gb HDD (not including the 20gb it uses for system stuff)

    I have used memtest to check my ram, I had 2x2gb sticks, one gave alot of errors and the other didnt give any, so obviously removed the bad stick.

    Suspicions of CPU overheating, replaced thermal compound as the other stuff was gone (well still traces but not in my mind working), checked temps using speedfan, they are lower now.

    GPU running cool, ran nvidia stress test for hours with it not falling over (although this was before these problems started...[had a different problem before this started happening])

    I have spybot search and destroy and ccleaner to help my pc health.

    All downloaded files unblocked before installing (a mate said you need to unblock them first because they could install currupted).

    Ive done other things that I cant remember, just throw ideas at me and ill see what I can do.

    I believe its hardware related.

    Dxdiag attached.

    I believe its the same parameters for each BSOD.

    Eamples of apphangs;

    Some light would be nice :)
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    First, I would free up space on your harddrive -- it really needs it. Burn whatever you can to disks and store them away or transfer to a good external harddrive. Then clean up the harddrive with CCleaner and defragment.

    Your error is 0x00000080: NMI_HARDWARE_FAILURE
    This general indication of a hardware failure is often quite difficult to pin down. Follow usual hardware troubleshooting protocols, in particular: Roll-back any recent hardware or driver changes; ensure that RAM sticks are matched and undamaged; check for viruses or hard drive damage; run ChkDsk to identify file system problems; ensure that all connections are sound inside the computer and all cards well-seated.

    We don't know what it is at this moment but with your harddrive so filled I wouldn't be suprised if that is the issue. However, at this moment we are only guessing. In your next post attach your five latest minidumps.

    How to find your Minidump Files:

    My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

    It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip. Please do us a favor and don’t Zip each one individually.
  3. Kouryuu

    Kouryuu TS Rookie Topic Starter

    Thank you for your reply.

    I think you may have misread(or it is mis-stated), I recently reformated and havent gone crazy with installing stuff, I have 94% free space on it (I uninstalled my games).

    Minidump attached, there was only one in there.
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Yep, I read it wrong. I believe it has something to do with the fact that it is 2:15 in the morning. :D

    Anyway, the error code is the same but we have something definitive in that the driiver rtl18185.sys was cited as the cause of your problems. This is a Realtek RTL8185 NDIS5.1 miniport driver - Realtek RTL8185 54M Wireless LAN Network Adapter driver.

    Update your drivers via your motherboard manufacturer and see if that rectifies the problem.

    If it doesn't then it is most likely your wireless card is bad and over the years we've seen a lot of bad wireless/network cards.
  5. Kouryuu

    Kouryuu TS Rookie Topic Starter

    Hehe fair enough :)

    Thank you for your advice, I have updated my drivers and just playing around to see wether it happens again (unfortunatly dont have a specific way to recreate this error).

    If the error occurs again I will try removing all the wireless card software and physically remove it from the pc and try again.

    Will get back to you later today/tomorow morning. (its 8am here).

    EDIT: It appears the BSOD issue is resolved.

    I am still getting apphangs, I dont know if they are related in anyway to the BSOD (im guessing not), would this be best started in a new thread or can you answer that here?

    I have a few logs from the event viewer I can paste here, like in my OP.
  6. Kouryuu

    Kouryuu TS Rookie Topic Starter

    Hey, I got a couple of new BSOD's today, 1000008e (on the actual BSOD it said 0x000008e)KERNEL_MODE_EXCEPTION_NOT_HANDLED.

    I was reading about it and it said this;

    I have the disk space,
    I cant read the mini dump and it doesnt say in the event viewer which file/driver is identified,
    I got the same BSOD with the gpu out and in (once of each, testing it incase its related to my other issue), the first one (time: 8am ish) was with my gpu out and the latter with it in,
    Im unsure how safe updating the bios is....the term 'flashing' was used and it also warned me on gigabytes site, so i steared clear.
    I still have my wifi card that was causing issues before, as long as i stay away from youtube it seems fine and I havent got the software on anyway, seems to work with xp :s (if it comes down to the wifi card again, then ill just have to deal with it till i can pinpoint the cause of the main problem!)

    I have been having problems with constant freezing and apphangs for the past couple of weeks and for a couple of months before that been perservering with entire pc lockups, my pc used to last long enough to get some decent gaming in but then they became regular and turned into BSOD (that you see here) and the general game freezes after a few minutes thing. (basically meaning i cant do the main reason i have a pc for!!)

    I have narrowed my issues with my pc down to, cpu/mobo/sneaky ram(has been tested with memtest on 3 different occasions, once to 160% once to 250% and another time to 200%, going to test overnight tonight to make sure).

    Sorry if its a bit jumbled i woke up 13 hours ago and its midday now (damn bad sleeping patterns!)
  7. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Though both dumps don't give anything definitive as to the cause both are error 0x8E which are almost always caused by hardware and are particurlay strong indicators of corrupted memory.

    How many Passes did you run memtest for?
  8. Kouryuu

    Kouryuu TS Rookie Topic Starter

    3 different occasions, once to 160% once to 250% and another time to 200%.

    I dont know what you mean by passes, I tried to run memtest earlier while i slept and woke up to a BSOD.

    Ill try again tonight.
  9. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    When Memtest is working you'll have a screen before you and on the right side there will be a place that says Pass (next to Errors). There are 8 individual tests per Pass and then it starts again. Everytime it cycles through the test throws different patterns at your RAM. It may look like it is repeating the same patterns but it is not.

    To add clarity to what I am trying to explain see this link and look at reply #21 by kimsland. He has three images. Look at the third image at the bottom of his post. Note the designation Pass. This is the number we need and not percentages.

  10. Kouryuu

    Kouryuu TS Rookie Topic Starter

    Just saw your edit, I have a different version of memtest, that would be why, ill do this one for at least 7 passes and we shall see.

    Thanks :)

    Fitted a new mobo and its fixed all my issues.
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