Hello! I'm having a major problem with my laptop.
It's an Acer Aspire 5024 running Windows XP Home Edition, which I have owned for
about a year and a half. Anyways, here's the problem:
Yesterday Windows crashed out of nowhere. The stop error message was 0x7e. I've gotten
quite some times before, and restarting the system usually worked. But this time
when I restarted, the Operating System was not found. I restarted again, and the
boot screen appeared, although it took much longer time than usual. After the boot
screen, the screen turned black. After waiting for about 10min, I restarted again.
Then the same thing happened. I tried to boot in some different modes. It's the same
for all modes, except Last Good Known Configuration. There I managed to enter Disk
Scan (or whatever that's called). It freezes at 16%. If I cancel it, I get system
restart after a while.
I disabled automatic restart on system crash, and this is the complete error message
on the blue screen after the boot screen:
0x0000007E (0xC0000006, 0x804FAA48, 0xF79673A4, 0xF79670A0)
The Windows disks that came with my acer system only have as an option to format
C and reinstall windows. I have many important files without backup on my laptop,
so formating is not an option. I have a WinXP Pro disk, so I tried running it to
use the Recovery Console. When I enter the Recovery Console, I can't type anything.
The keyboard works, but nothing appears on screen.
I tried installing WinXP Pro on D: (my hard disk is partitioned into C: and D: ),
so I could backup my important files. But instead I get an error before the installation.
Sometimes it says that no hard disk was found, or some other error about the partition.
I can post it here if it helps.
Then the "Operating System not found" came back. It looks like the computed doesn't
recognize the hard disk, but not always.
The current situation is varying. Sometimes the operating system is not found, and
sometimes it starts the boot, but crashes with the 0x7e error.
Is there anything I can do to fix the problem without losing my data? I have not
installed any new hardware or driver recently.
Thank you in advance
UPDATE: the recovery console works now. When I issue the command chkdsk I get a message which says that the volume selected seems to have one ore more irrecoverable problems... Is it over? =(
It's an Acer Aspire 5024 running Windows XP Home Edition, which I have owned for
about a year and a half. Anyways, here's the problem:
Yesterday Windows crashed out of nowhere. The stop error message was 0x7e. I've gotten
quite some times before, and restarting the system usually worked. But this time
when I restarted, the Operating System was not found. I restarted again, and the
boot screen appeared, although it took much longer time than usual. After the boot
screen, the screen turned black. After waiting for about 10min, I restarted again.
Then the same thing happened. I tried to boot in some different modes. It's the same
for all modes, except Last Good Known Configuration. There I managed to enter Disk
Scan (or whatever that's called). It freezes at 16%. If I cancel it, I get system
restart after a while.
I disabled automatic restart on system crash, and this is the complete error message
on the blue screen after the boot screen:
0x0000007E (0xC0000006, 0x804FAA48, 0xF79673A4, 0xF79670A0)
The Windows disks that came with my acer system only have as an option to format
C and reinstall windows. I have many important files without backup on my laptop,
so formating is not an option. I have a WinXP Pro disk, so I tried running it to
use the Recovery Console. When I enter the Recovery Console, I can't type anything.
The keyboard works, but nothing appears on screen.
I tried installing WinXP Pro on D: (my hard disk is partitioned into C: and D: ),
so I could backup my important files. But instead I get an error before the installation.
Sometimes it says that no hard disk was found, or some other error about the partition.
I can post it here if it helps.
Then the "Operating System not found" came back. It looks like the computed doesn't
recognize the hard disk, but not always.
The current situation is varying. Sometimes the operating system is not found, and
sometimes it starts the boot, but crashes with the 0x7e error.
Is there anything I can do to fix the problem without losing my data? I have not
installed any new hardware or driver recently.
Thank you in advance
UPDATE: the recovery console works now. When I issue the command chkdsk I get a message which says that the volume selected seems to have one ore more irrecoverable problems... Is it over? =(