Sound like it is missing an uninstaller did you download the program or did install of a disk.

You could try reinstall the software and see if it gives you the option to remove it if not download ccleaner and try that if that does not work you could try and remove it manually
Like it shows on this page.
http://www.theeldergeek.com/manually_uninstall_programs.htm

 

Help with WebIQ

Hey, sorry for any inconvenience. I work at Usability Sciences. If you still can't get this uninstalled, call me at 214-445-0233 and I'll have one of our developers email you. Don't worry, it's not malware or anything like that. We are a user experience research company in Irving TX. That program that you see is part of our online survey technology. You must have taken one of our surveys on one of our clients websites. But let me know if you're still having trouble and I'll do what I can do to help. Scott Nelles - Business Development