[Closed] Wsod?

[mot45]

I'm working with Broni on a problem (see “Windows XP - slow performance and _helper.sig pop-up on start-up” thread).

After posting OTL Run Fix and Quick Scan logs in that thread this morning, I rebooted the computer and left for work.

My wife woke up and used the computer a little (e-mail). Then she came in the room and saw what she termed the White Screen of Death.

- Ctrl-Alt-Delete had no effect
- Pressing and holding the power button on the CPU had no effect
- She unplugged the computer; waited 20-30 seconds and plugged it back in. Upon pushing the power button on the CPU, the white screen reappeared. No opening screens came up, just a white screen.

As always, any help is much appreciated.

Thanks.

 

[mot45]

I told my wife to turn the computer off for several hours. I called her and asked her to turn it on. It booted up fine.

So something is overheating?

Understand this may not be a Virus/Malware issue, but I want to make sure since I was already here for a Virus/Malware problem.

Thanks.

 

[Broni]

Please, don't create new topics, while we're working here: https://www.techspot.com/vb/topic151082.html
Topic closed.