Computer Crash When I Play Any Game

By gexamb ยท 116 replies
Nov 13, 2005
  1. Vigilante

    Vigilante TechSpot Paladin Posts: 1,666

    They may be different problems, but they may also be related.

    You could try disabling hardware one piece at a time and see if one stops the issue.
  2. computer help

    computer help TS Rookie Posts: 68

    i think this will fix it

    it sounds like you have some lost directories
    that must be your cause do the following

    boot from your windows xp cd

    choose repair when the option comes up

    it will ask you witch windows installation to log onto

    choose 1

    type chkdsk /p

    c how ya go :wave:
  3. moltenz

    moltenz TS Rookie Posts: 20

    oops, i forgot to think of that :p my bad.
  4. gexamb

    gexamb TS Rookie Topic Starter Posts: 106

    type chkdsk /p while windows is repairing files or after repairing and restarting into windows and going to file>run>chkdsk /p?

    btw i already did chkdsk /p but it did not look like i ahd any errors.
  5. gexamb

    gexamb TS Rookie Topic Starter Posts: 106

    i got a BSOD today.


    blah blah blah......

    STOP: 0x00000050 (0xf79ef000, 0x00000000, 0x80509240, 0x00000000)
  6. Vigilante

    Vigilante TechSpot Paladin Posts: 1,666

    Can you zip the minidump file(s) and attach them here? It is much easier if we can find the file name. Otherwise, do research on 0x00000050, google is your friend :)
  7. gexamb

    gexamb TS Rookie Topic Starter Posts: 106 another one today as well.
    sorry i actually dont have any new minidumps. i had to bsods in the last 2 days but theyre not posted in my Minidump folder in windows. ummm ill tell u the otehr bsod i had:

    blah....blah......make sure u disabel disk defrags, anit-virus......

    STOP: 0x00000024 (0x001902fe, 0xf79ea864, 0xf79ea560, 0xf72d6295)

    Ntfs.sys - address f72d695 base af72d4000, datestamp 41107eea

    and another thing. i played a video on windows media player and it crashed. maybe it could be from codecs? that are installed or should be instaled.
  8. Vigilante

    Vigilante TechSpot Paladin Posts: 1,666

    Your 0x00000050 error is pretty generic and could be just about any bad hardware, bad RAM, bad driver, bad software, etc... So it is very hard to troubleshoot. Best take some time reading this general STOP message checklist:

    As for 0x00000024. Here is what they say about that:
    "A problem occurred within NTFS.SYS, the driver file that allows the system to read and write to NTFS file system drives. There may be a physical problem with the disk, or an Interrupt Request Packet (IRP) may be corrupted. Other common causes include heavy hard drive fragmentation, heavy file I/O, problems with some types of drive-mirroring software, or some antivirus software. I suggest running ChkDsk or ScanDisk as a first step; then disable all file system filters such as virus scanners, firewall software, or backup utilities. Check the file properties of NTFS.SYS to ensure it matches the current OS or SP version. Update all disk, tape backup, CD-ROM, or removable device drivers to the most current versions."

    If your hardware is good, then you need some serious software work, and perhaps even reinstalling your commonly used programs and AV. Hard to tell. Without reading back through every post, you DID run memtest86 right? I think the big two to rule out are RAM and hard drive at this point.
    You might consider removing any programs you don't use anymore, scan for viruses and spyware, delete any leftover files and such, clean your startups, turn off your pagefile, defrag the hard drive, do all your windows updates and patches, update all your drivers, turn pagefile back on at some point after defrag.
    If you have SMART enabled on your hard drive (check BIOS), then you may want to download a Windows-based SMART checker to help monitor your hard drive stats.

    Other then that, read through that STOP guide. And you can look up other STOP codes at the main page which is:

    good luck (P.S., you might go into advanced settings and make sure Windows is set to create a minidump. Rightclick My Computer-Properties-Advanced tab)
  9. gexamb

    gexamb TS Rookie Topic Starter Posts: 106

    these 2 stop errors were from form windoews not being able to boot up correctly. the bios boots and when the windows logo is about to start (the blue bar moving) the comp goes to a black screen and freezes there or it restarts on its own. i load up again and this time it gives options whether to load in safe mode and some other ones and to start windows normally. i start windows normally and only then will windows load up properly onto desktop. i tried repairing system files and wat not but it didnt seem to help. im gona try to completely restore my comp with windows xp cd. looks like i have no choice but to start over than trying to untangle this mess.
    thx agian
  10. Vigilante

    Vigilante TechSpot Paladin Posts: 1,666

    In that case, I would agree. A fresh format is the next logical troubleshooting step.
  11. moltenz

    moltenz TS Rookie Posts: 20

    check your ide cables also, there maybe a small crack along one of them, this has caused blue screens randomly for me in the past.
  12. gexamb

    gexamb TS Rookie Topic Starter Posts: 106

    thank you very much guys, all of u. im gona reformat today and see how it goes with installing only the most basic drivers, sound, video, mointor, mobo, and ethernet.

    will tell you how everything goes. i hope this works.....
  13. Vigilante

    Vigilante TechSpot Paladin Posts: 1,666

    It's good to do things in the right order as well.

    After format:

    1) Motherboard drivers
    2) Directx9 if you don't have it installed (can install Internet if needed. Turn on Firewall if you have one)
    3) Video Driver
    4) Rest of internal parts, modem, sound, etc...
    5) Service Pack(s) and updates
    6) Antivirus

    Some people may differ, but I think it's pretty good. You always want to do motherboard drivers first. Sometimes you have to have DX9 loaded before your video driver, for some video cards.
    Some people may want all Windows updates before drivers, some only after. Doesn't matter a terrible lot. I like to do all the drivers before updates. Some would say to put your Antivirus on right after motherboard driver if you are going online. That is good as long as it doesn't interfere with driver installs. But if you at least have a firewall, you can get online just for downloading drivers and updates.

    Bottomline is basically do your mobo drivers first, then video. Those are the big two that cause the most issue. Try to get them all from the latest driver online. Even if you load the old driver first, then download the later one and install it.

    Others can comment on their perfered method.

    *crosses fingers*
  14. gexamb

    gexamb TS Rookie Topic Starter Posts: 106

    i reformated yesterday. i installed my old cd's video drivers, stock AC97 audio drivers, my creative audio drivers, printer drivers, anitspyware and anitvirus progs, monitor drivers. i have not installed any of my old data yet so i ahve a fresh new clean start. but i have noticed that i still get the lockups freezing at windows boot up. sometimes i play around with the mouse when windows is loading and i load up fine without freezing. but when it does freeze i restart then it goes to windows logo screen when it boots (green bar moving) and it looks like it will go to desktop but it crashes with a blue screen and then it finally loads after i restart. this is its regular daily routine.

    i have 2 errors from event viewer:

    The timeout waiting for the performance data collection function "PerfProc" in the "C:\WINDOWS\System32\perfproc.dll" Library to finish has expired. There may be a problem with this extensible counter or the service it is collecting data from or the system may have been very busy when this call was attempted.

    The COM+ Event System detected a bad return code during its internal processing. HRESULT was 8007041F from line 44 of d:\nt\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.

    these 2 however are dated back to yesterday but i crashed today so i dont think they are related with what happened today.

    anyway i downloaded and installed about 35 windows updates yesterday and now im downloading Sp2. it might have been from updates maybe? is there a possibility?

    i should mention as well my HDD sputters and makes lots of noises when i shut the comp on and off. and if it tries to read alot of memory like when loading games and all. its diing i kno. so it might be with the HDD or it might be software issues or it might be some other hardware.
  15. gexamb

    gexamb TS Rookie Topic Starter Posts: 106

    ive been googling around and i found that my vcore might be substantially low. i have P4 2.8ghz cpu not over clocked. its current vcore is 1.42 and it drops below that at times. i think this is the suspect. 1.42v is way to low for 2.8ghz cpu. i read ppl with 1.5 or 1.6v cores with 2.2 ghz cpus are working fine but mine is 2.8 ghz and its below their voltage ratings. so i should either overclock this or think about a new psu?

    thx again
  16. Vigilante

    Vigilante TechSpot Paladin Posts: 1,666

    A dying hard drive can cause every problem under the sun.

    Consider picking up a new HDD and power supply soon, check what Newegg has these days.

    Also, your BIOS may allow you to raise up the vcore, look for it and give it a try. But you want to research your 2.8 and see what the vcore really should be, assuming you don't overclock. It may need raised when overclocking, but you aren't overclocking, so you may be just fine.

    Now that you have reloaded, I think we can pretty much rule out software being the problem. The only other thing I could suggest is to get your hands on an XP load disk that already HAS Service Pack 2 on it. Then reset your BIOS, then reload Windows again with the updated CD.

    Note, did the "freezing thing" happen at all BEFORE you started installing drivers?
  17. gexamb

    gexamb TS Rookie Topic Starter Posts: 106

    it might have im not sure. i think it might have happened after i reformated but only once. or i might be wrong. but it did happen again ONLY ONCE its not happeniong anymore. i restarted about 5 times today to install drivers and all so no problems there. it only happens i think when teh computor has not been on fora substantial amount of time then it wants to freeze. but i constantly restart the computor after it has been on for like 10-15 min it wont freeze anymore at boot up. it might be that since the psu is warm/hot or whatever it doesnt freeze. but when i first turn it on after a period of no use its cold/not warmed up yhet so it does freeze at that point. im planning on getting both a new psu and hardrive i have a friend who works at frys see what he can do for me. thanx viglante.
  18. gexamb

    gexamb TS Rookie Topic Starter Posts: 106


    stop: 0x0000007F (0x00000000, 0x00000000, 0x00000000, 0x00000000)

    somthing to do with memory i guess. happened today about 10 min ago. i still have my ram at dual mode (2x512) if i take one out it might solve my problem but i dont see y it should cause a problem since i changed about 4 sticks of ram.
  19. gexamb

    gexamb TS Rookie Topic Starter Posts: 106

    wierd thing happened. i installed BF2 and it worked perfectly without glitches. no freezes no restarting nothing happened. Occasionally steam games will crash but thats ok as long as they work. im thinking this is with the psu.
  20. Vigilante

    Vigilante TechSpot Paladin Posts: 1,666

    Did it work after you swapped RAM around? Or did you swap RAM yet?

    If you do have 4 sticks of RAM, and decent video card, definitely look into a new PS, it's always nice. But keep us posted on the errors.
  21. gexamb

    gexamb TS Rookie Topic Starter Posts: 106

    i had 4 sticks of ram. i sent the old ones back cuz tehy were not teh same series and because each one i swpaaed produced same results so i just stuck with the latest ones. i have 2 right now. ive been playin BF2 with settings at medium-high with no problems. i am going to buy a psu soon anyway. payday is saturday so ill see what happens. no errors so far. but however the windows not booting up at first try is still happening. but i only have to restart once for it to work properly so its ok as long as i can get games and other higher demanding programs to work.
  22. Supreme tech

    Supreme tech TS Rookie

    Same probblem

    I've been following this forum since it started and also other forums related the ASUS MOBO, just because I have the same problem. Windows suddenly crashes and it reboots, I habe made my own research and now it looks like is something related to a PSU, Get a new Antec POwer True 500+ There is a difference between Modular and no Modular Power Supplyes, that means how the electricity is carried through the wires. The ANtec Power TRue is not a modular PSU, and it rocks, Also you should unnistall Azus Probe, 'cause I saw in others reviews as the cause of many crashes.
    Your problem doesn't look like a Temp. problem. You don't overclock and have some god quality memory now.

    Good Luck
  23. Supreme tech

    Supreme tech TS Rookie

    UPdate :

    I unnistall my sound card drivers, as well as my I tunes, creative media, and Wind dvd ,I tunes , then I turned off my PC and changed my sound card Creative XI FI to a another PCI slot, then I updated my ASUS BIOS, then I disabled my on board sound, and got the new ANTEC PSU 480 watts true power. Of course I am only using one 512 Mb rom, no dual channel in my asus p4p800 -e deluxe.

    Now my pronlem was fixed, no more random crashes, I still have to try to fix that issue about the dual memory channel, but still now I feel better
  24. gexamb

    gexamb TS Rookie Topic Starter Posts: 106

    so u get crashes too from dual channel mode? ive been playing BF2 for a while now with no crashes. steam works as well. i as thinking of getting the turepower 2 550w

    looks like a pretty good psu. but the pc probe was a really good prog. i dont know y it would cause crashes.

    and if ur willing enough try to put some dual channel memory if u have extra to see how it goes. a little feedback would be nice bcuz if it would work for u i would buy a new psu as well.

    thx again for the feedback
  25. Supreme tech

    Supreme tech TS Rookie

    My dual channel problem was fixed, but I am using channel 2 instead of 1
    No random crashes. I reinstall Prove and not prtoblems at all.
    I think my problem was a issue with IRQ and memory rom, because since I changed my PCI sound card slot, my problem was fixed.
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