Computer will not shut down

By bschaller
Mar 28, 2009
  1. when I click on the Start button abd click shutdown, my screen says it is saving personal settings, but when it says computer is shutting down...that message sits there forever and my computer never actually turn off.

    I am running Windows XP professional with service pack 3
    I have a Toshiba Satellite A65

    Any suggestions??
  2. gbhall

    gbhall TechSpot Chancellor Posts: 2,431   +77

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