Customs officials are failing to delete travelers' data after device searches

midian182

Posts: 9,763   +121
Staff member
Why it matters: We know that Customs and Border agents are allowed to search electronic devices belonging to travelers who enter the US, but a new report has found that the majority of officers fail to delete this information from their USB drives.

Over 787 million travelers entered the U.S. in 2016 and 2017, 47,400 of whom had their electronic devices subject to a search, including “advanced searches.” Unlike a basic search, which involves visually checking phones, laptops, etc. without downloading anything, advanced searches consist of downloading data onto USB drives and plugging them into CBP’s Automated Targeting System so it can be analyzed.

According to an Office of the Inspector General (OIG) report, many customs officials are failing to delete travelers’ information from these drives following an advanced search.

[The Office of the Inspector General] physically inspected thumb drives at five ports of entry. At three of the five ports, we found thumb drives that contained information copied from past advanced searches, meaning the information had not been deleted after the searches were completed. Based on our physical inspection, as well as the lack of a written policy, it appears [Office of Field Operations] has not universally implemented the requirement to delete copied information, increasing the risk of unauthorized disclosure of travelers’ data should thumb drives be lost or stolen.

Additionally, officers are supposed to sever external connections so they can only review data stored on a device, but this rule isn't being followed, either. There’s also mention of workers receiving “inadequate supervision,” and that some of the issues were the result of unclear or undocumented policies.

As noted by Gizmodo, a lot of the report was redacted, including the reasons why an advanced search takes place and what happens afterwards. It’s also noted how U.S. Customs and Border Protection forgot to renew its license for the software it uses to conduct the advanced searches.

The OIG adds that 67 percent of the electronic device search cases it looked at included insufficient or inaccurate information in officials' reports. It has recommended clarifying policies and increasing documentation requirements.

Back in August, an American Muslim woman sued border officials after her iPhone was taken by agents and had its data copied.

CBP says only 0.007 percent of international travelers were subject to a digital border search during the fiscal year 2017, up 0.002 percent from a year earlier.

Permalink to story.

 
It's certainly one thing to search, it's quite another to keep ..... which is simple theft. Now I'd like to see a far more detailed search of these agents and their practices to find how many of them are selling or giving away this information for a more questionable reason ......
 
"CBP says only 0.007 percent of international travelers were subject to a digital border search during the fiscal year 2017"

Well, that's not nearly as bad as Microsoft's Spyware Platform 10 doing a digital search of everything you are doing on your computer for 100% of you without even asking

Today's story at Beta News is.....
Windows 10 sends activity history to Microsoft even when told not to
 
.007%? I'm even more curious about how many of these searches result in any worthwhile findings that keep 'Murica safe. Hard to believe this is a fruitful process.
 
Nothing like browsing your gathered collected data at the end of the day, searching for interesting data like nudes, porn, confidential documents, passwords, banking credentials and so on ... And at the end of the day, after reaching home, vent your frustration all over the internet about liberals, conservatives, random group of people, Chinese government being nosey about its citizens data ... oh wait
 
It's certainly one thing to search, it's quite another to keep ..... which is simple theft. Now I'd like to see a far more detailed search of these agents and their practices to find how many of them are selling or giving away this information for a more questionable reason ......
Dont you have anything better to do then sit on this site and comment on EVERY article?
 
"It’s also noted how U.S. Customs and Border Protection forgot to renew its license for the software it uses to conduct the advanced searches."

Software piracy too!!
 
"CBP says only 0.007 percent of international travelers were subject to a digital border search during the fiscal year 2017
They don't have the resources to do more, they are probably selecting the most suspicious cases. I bet you they do want to, just happens that it will cause huge delays at the border - like having to wait for days to enter US.
 
... They don't have the resources to do more, they are probably selecting the most suspicious cases. ...
You are very naive in thinking that. Be it the police forces, the military or your “border agents” — they are typically not the most educated people, to put it mildly. You can be certain that they (not all, some play fair of course) pick out people they like or don't like visually. If you happen to be female and you appeal to a male officer, you can be certain that he finds a way to spend more time with you. Likewise, if you look like someone (s)he hates (memories from old school-days, even), you're probably gonna get it.
These are no unbiased angels. The border agents are normal people. Typically, they're not the most “levelheaded” ones. We had tons of cases where an agent asked a really dumb question and got a dumb answer in return. While it was clear to EVERYBODY that the answer could only be a joke (“Of course, I'm transporting a nuclear warhead in there.”), they often insisted on the pay-back (full alarm, prosecution and charges).
Not few of them enjoy their power and the notion that the person opposite to them is completely at their mercy. The more power you give them, the worse it gets. Now they have the power to sniff in your undergarment and make copies of your most private files. This is beyond bad. All that's missing is the swastika.
 
[QUOTE="xxLCxx, post: 1718477, member: 424268]...Be it the police forces, the military or your "border agents" --- they are typically not the most educated people, to put it mildly.[/QUOTE]
veteran here, in Canada, every Officer in the Forces must have a university degree and it must be related to your trade (I.e. for Signals Officer, history degree won't cut it). Many of the non-com's had university degrees as well, including myself. I've been out 10 years on a medical release and even back then there were few people left that had joined in the days when Grade 10 would cut it.
Thanks for painting us all as semi-morons with that broad brush..
 
[QUOTE="xxLCxx, post: 1718477, member: 424268]...Be it the police forces, the military or your "border agents" --- they are typically not the most educated people, to put it mildly.
veteran here, in Canada, every Officer in the Forces must have a university degree and it must be related to your trade (I.e. for Signals Officer, history degree won't cut it). Many of the non-com's had university degrees as well, including myself. I've been out 10 years on a medical release and even back then there were few people left that had joined in the days when Grade 10 would cut it.
Thanks for painting us all as semi-morons with that broad brush..[/QUOTE]
Maybe, I've heard that in US their border staff is really dumb tbh ... and makes a bit of sense, they struggle with basic things like medical assistance, I doubt customs sector benefits from a large enough budget.
 
You are very naive in thinking that. Be it the police forces, the military or your “border agents” — they are typically not the most educated people, to put it mildly. You can be certain that they (not all, some play fair of course) pick out people they like or don't like visually. If you happen to be female and you appeal to a male officer, you can be certain that he finds a way to spend more time with you. Likewise, if you look like someone (s)he hates (memories from old school-days, even), you're probably gonna get it.
These are no unbiased angels. The border agents are normal people. Typically, they're not the most “levelheaded” ones. We had tons of cases where an agent asked a really dumb question and got a dumb answer in return. While it was clear to EVERYBODY that the answer could only be a joke (“Of course, I'm transporting a nuclear warhead in there.”), they often insisted on the pay-back (full alarm, prosecution and charges).
Not few of them enjoy their power and the notion that the person opposite to them is completely at their mercy. The more power you give them, the worse it gets. Now they have the power to sniff in your undergarment and make copies of your most private files. This is beyond bad. All that's missing is the swastika.
It doesn't matter - if you stop everybody to properly check their data at the border, it will take days to get in US, even with their staff number increased. It is a simple fact - they get around it by selecting the most suspicious fellows.
 
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