Yesterday working away happily and all of a sudden Firefox wouldn't load websites and stuff started freezing. Rebooted and low and behold Trend Micro won't load and the computer freezes. Reboot again into Safe Mode and do a System Restore, reboot again and windows loads to login, which I do and up comes a black screen. Task Manager will start but freezes the instant I try to run anything. Explorer.exe shows as a running process. Safe Mode with networking works fine. Oddly, this exact same thing happened to both laptops in a hotel about 2 weeks ago, but resolved itself once we got home. One runs 32 bit and the other 64 bit Windows 7 home premium. We all have Trend Micro Internet Security. I suspect it is the trend micro and would love to uninstall it to see, but am completely unable to do this. I have downloaded Hijack this, but am not sure that in Safe Mode it really means anything. Also, both Laptops are experiencing this same problem which started within a few hours on all three computers. I've tried the Trend Micro site with no results. Any help would be appreciated. Thank you.