Psychobiker
Posts: 38 +0
Hi,
A very irate friend has called me telling that his computer refuses to connect to the internet. It dials, connects, but then does nothing, and bringing up IE gives a 'page cannot be displayed', Outlook doesn't connect, nothing works. The two little computers at the bottom of the screen only blink every 5 seconds or so (I think only one blinks) and the packet throughput is incredibly low.
I thought it might be firewalling, so I got him to kill his firewalls and AV software. Nothing, still the same, checked that his DNS and IP were set to auto, the same. It worked the night I fixed it last for about half an hour and then died. I'm sensing the problem is with the ISP maybe. I reinstalled Windows for him two weeks ago, and could connect no problem...wtf is going on?
This is urgent, please respond ASAP.
L
A very irate friend has called me telling that his computer refuses to connect to the internet. It dials, connects, but then does nothing, and bringing up IE gives a 'page cannot be displayed', Outlook doesn't connect, nothing works. The two little computers at the bottom of the screen only blink every 5 seconds or so (I think only one blinks) and the packet throughput is incredibly low.
I thought it might be firewalling, so I got him to kill his firewalls and AV software. Nothing, still the same, checked that his DNS and IP were set to auto, the same. It worked the night I fixed it last for about half an hour and then died. I'm sensing the problem is with the ISP maybe. I reinstalled Windows for him two weeks ago, and could connect no problem...wtf is going on?
This is urgent, please respond ASAP.
L