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Direct3D failure when running dxdiag tool

By SpikeVGC · 46 replies
Oct 24, 2007
  1. narcussist

    narcussist TS Rookie Posts: 22

    1024*765 75hz for desktop use

    800*600 60hz for gaming, I am even forcing the games or 3d apps to 60 in the 3d Refresh rate over ride
  2. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    for 1 it seems your refresh rates are backwards. Try running games at 800X600 75hz
  3. narcussist

    narcussist TS Rookie Posts: 22

    tried and still no progress, crashed out the system again
  4. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    Do you get any kind of error message when this happens? If so please post them

    Really there are so many things it could be, its hard to troubleshoot something like this without error messages

    Here is a good guide on techspot for troubleshooting crashes

    I just noticed this at the bottom
    -if you have an APG card you can up the aperture in bios (advanced/chipset)
    Mine was set at 64mb and I upped it to 128mb and I no longer get crashes etc (contributed by: A-thru-Z)
  5. narcussist

    narcussist TS Rookie Posts: 22

    No error message just blacks out and then monitor turns off and acts like it is not connected, my Aperture is set to 128, should I try making it higher?

    I think it is still doing with the direct3d, like i said in a previous post, when I run the direct3d test, the first one (Direct3d 7) it shows the box, but the X and any other lettering is jarbled basically almost like a generic 8bit or lower graphic, the Direct3d 8 and 9 tests shows the DirectX X in the box cler as day, just not the first test it performs.
  6. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    It's not your video card drivers, you would be failing those test with errors if directX was unable to send info across your drivers to your hardware.

    I'm about out of ideas but just found something I will edit this post later with some links if its worth reading
  7. narcussist

    narcussist TS Rookie Posts: 22

    ok well for now I put my Nvidia card back in so I can play my games, I will try your new ideas out when you find some, and put the radeon back in then

    thank you again for the hardwok you have done so far, atleast I got the directx working for the card, now to the next step.

    Thank you again
  8. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    no probs, I would try the troubleshooter I posted above when you have time starting at the end of step 1. As we basically completed step 1 by installing the correct driver
  9. narcussist

    narcussist TS Rookie Posts: 22


    I hope this helps you understand more about the Direct3d test direct3d 7 being jarbled

    I have tried the AGP size from 8X to 4X and even tried messing with the aperture size different times, and the tests are all the same
  10. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    Try going into the Catalyst Control Center

    Go the the 3d tab in the left pane

    In the right pane how do the image previews look? are they also jumbled or are they normal?
  11. narcussist

    narcussist TS Rookie Posts: 22

    they are normal
  12. narcussist

    narcussist TS Rookie Posts: 22

    I got word back from ATI stating my mobo is basically to old for this video card, so I was figuring on updating my motherboard, but trying to maintain my cpu since it was just replaced about 3 months ago. do you think an ECS KT-600 would be able to support this card for me to be able to use it. The reason I am asking is because I know ECS is a generic brand, or what would you suggest to fo mobo with AGP and still be able to run this card fully?

    Thank you
  13. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    Are you 100% sure that your card is AGP -> this is straight off of ATI's website

    ATI Radeon™ HD 2600 PRO - Specifications

    System Requirements:
    PCI Express® based PC is required with one X16 lane graphics slot available on the motherboard

    400 Watt or greater power supply recommended

    1GB of system memory

    If this is the case you need to follow the same instructions we did before but go look up catalyst 7.11 instead of 7.7

    And I would start a new thread asking about what motherboard would work good for what you are looking for. In a new thread more people will post suggestions and you will get a better selection of options
  14. narcussist

    narcussist TS Rookie Posts: 22

    well figuring I have had this mobo for the past 4 years, and only used AGP video in it, and if it was a PCI-E I do not think it would fit in an AGP slot, so yea I am 200% sure it is AGP
  15. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

  16. narcussist

    narcussist TS Rookie Posts: 22

    no your looking at the correct card, and even on the box it says in the specs PCI express, but it does have an AGP sticker on the front of the box, and it does come in both AGP and PCI-e.

    Anyways today I went over to my sisters house and tried the card in her computer. The card worked perfectly with her mobo, so I am at the conclussion that my mobo is too old for this card, or my bios are way out of date, and Matsonics website dose not seem to offer any information on their products anymore, so I guess my MoBo is now concidered MIA.

    Anyways thank you so much Dragon with your help that you have given to me. as I probably would never have gotten this far with my video card.
  17. u3pikse

    u3pikse TS Rookie

    Hi, Im From Croatia and i have the same problem with my ATI HD2600XT AGP. As you all i tried everithing with it, the newest drivers i managed to get installed where from omega 7.10. Even tried force installing lots and lots of other drivers but only 7.7, 7.8 worked for me. It seems like my mobo is out of date or not compatible with any newer drivers. I use a asrock K7NF2-RAID mobo. It uses a nForse2 chipset. What mobo did your sister have, and does anybody know what are the last mobos kompatible with the latest ati drivers.

    p.s. Sory for bad english! :)

    i have all the latest win updates,
    updated directx 11/2007 redinst.

  18. zipperman

    zipperman TS Rookie Posts: 1,179   +7

    Any motherboard that has an AGP slot is compatable with any AGP card.
    Your just going about installing it the wrong way.
    Read your installation manual or download a pdf version.
    Stop messing with drivers.Use the genuine ATI drivers that match your card.
    Install them as directed on the website.I use only the drivers and not
    the Catalyst Control Panel.
  19. u3pikse

    u3pikse TS Rookie

    Look, it isnt the firs card i instaled in a computer. I Know how an AGP port looks like. THe original cd with the original software DID NOT work on my computer. I Figured out (reading other forums, trying it) that any ATI driver above 7.10 does not work on my computer. specific on my mobo, even after a new bios flash. On my Older ATI HISX1600pro it was the same problem, and on the ATI HISX1300pro also, no drivers above 7.10 genuie ATI or not. THe only thing what worked was instaling older drivers, or the modded Omega Drivers.
    Cos older drivers dont support (recognize) my new Sapphire HD2600XT AGP i have to force install genuie ATI drivers because it wont work otherwise... I had the best reasult and stability with The mentioned ATi 7.8 drivers.
    I am not the only one with the same problem, there are others using the same metod like me and most of them have older mainbords with nForce 2 chipsets. Try googling it. I even sent a email regarding my problem to ati and still waiting for response. Hope Ati 8.0 drivers fix the problem....

    p.s. sory for bad english! :)
  20. zipperman

    zipperman TS Rookie Posts: 1,179   +7

    I didn't ask you what they looked like.
    I had problems with a Saphire version too.
    The cd was useless but the ATI download installed ok
    after removeing all the cd installed.
  21. narcussist

    narcussist TS Rookie Posts: 22

    not to sound ****y but if your having troubles have numerous attempts, dont waste anymore of your time, I just spoke with AMD/ATI techs, and if your mobo bios are older than April of 2004 you will not get this to work if you bought this card for gaming. I was all sorts of issues and everything I threw at it, from this website, to others, to the support from ATI themselves, did not work, and it all boiled down to my mobo bios. I have VIA 82xx bios chips and all mobos I tried my Radeon 2600 in all gave me the same performance problems.

    So my conclusion is, is that basically if you can not get this card to work, your best bet is to upgrade your mobo bios, and hopefully you will be able to get this to work proper.
  22. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    Also don't forget to upgrade the chipset drivers. These are the most problematic cards I have ever seen
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