So here's the deal. Completely fresh load of XP Home SP2. All patches, drivers, updates done. Completely fresh load of Norton Internet Security 2002 + NAV. Everything seems find, doing lots of updates to it. After the last, or 2nd to last update, NAV comes up disabled on startup. Hmm If you right-click NAV icon (with red X over it) and select "Enable Auto-Protect"; nothing happens. If you go into NAV and click Enable from there, it gives a popup Windows error like this: --------------------------- [titlebar] "Internet Explorer Script Error" [Yellow exclamation] "An error has occurred in the script on this page." Line: 887 Char: 5 Error: Unspecified error. Code: 0 URL: res://C:\PROGRA~1\NORTON~1\NAVUI.dll/navstats.htm "Do you want to continue running scripts on this page?" [Yes/No] --------------------(click yes or no doesn't change anything) I did some quick googling and didn't find much. Get lates updates (check), get latest IE (check), get latest SEVINST for NAV (check), check the services (check), is admin user (check). All seems good. Now here is where it gets remotely interresting. If you go into services (start-run "services.msc") and STOP the "Norton Auto Protect Antivirus Service" service. Well, it stops. But then if you right click NAV and click Enable, it actually will enable and turn on. Then everything works fine. You can even disable and re-enable NAV and it still works. But if you restart, it's back to disabled with errors. If I set the service to "manual", then NAV starts up as disabled, but it will successfully enable itself at this point. So basically, when the Norton Auto Protect Antivirus Service is set to "Automatic", NAV is wrecked on startup and won't come back unless you manually shutdown the service and then click enable in NAV. And again, this happened after one of the last update sets it downloaded. Cause it would start up good when it was first installed. Okay. Well disabling and starting NAV is not an acceptable work around. Reloading NIS is not either. It shouldn't be doing this anyway, it's all entirely fresh load of Windows and NIS. Something somewhere is the cause. A file in the wrong place, wrong permissions to a key in the registry? A NIS update I have to download? Some IE trick? Reregistering some DLL? Any ideas? Thanks.