Dump Files..

By alexjamesbrown
Feb 24, 2008
  1. Hi guys,
    here's my problem...
    I have the pc with the following spec:

    AMD Athlon™ 64 FX-53
    Brushed Aluminium ATX Midi Tower +550W PSU - Black
    ASUS A8N32-SLI Deluxe PCI-Express Mainboard - ATX
    2048MB DDR400 Memory - PC3200 (2x1024)
    300GB Serial ATA Hard Drive with 16MB Buffer
    SONY 16x Dual Layer DVD-Re-Writable +R/-R/RW
    SONY 16x Dual Layer DVD-Re-Writable +R/-R/RW
    512MB DDR2 nVIDIA GeForce 7300GS - TV out- DVI - PCI X (256Mb SMA)
    Creative Labs Sound Blaster Audigy 4 Sound Card
    Internal 15-in-1 Memory Card Reader

    It originally worked fine,
    Then, about 3 months ago, it started playing up, BSOD, page fault in non paged area errors etc...
    I rebuilt the pc (formatted, and re-install windows) several times, no help.
    i then installed windows vista ultimate, same problems

    i've attached 3 dump files, i've used windbg to have a look, but really cant tell if anythings wrong.

    i've not changed any of the hardware since i got the pc.
  2. jobeard

    jobeard TS Ambassador Posts: 11,128   +982

    21908 is memory corruption
    fffff800`01c8bf1a 4d8b5610 mov r10,qword ptr [r14+10h]


    SYMBOL_NAME: nt!MmUnmapViewInSystemCache+22e

    FOLLOWUP_NAME: MachineOwner



    STACK_COMMAND: .cxr 0xfffff9800e663620 ; kb

    IMAGE_NAME: memory_corruption

    FAILURE_BUCKET_ID: X64_0x24_nt!MmUnmapViewInSystemCache+22e

    BUCKET_ID: X64_0x24_nt!MmUnmapViewInSystemCache+22e

    22308 is tcp driver
    fffff980`05f2c8a7 ?? ???


    SYMBOL_NAME: tcpip!DriverEntry+a33

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: tcpip

    IMAGE_NAME: tcpip.sys


    FAILURE_BUCKET_ID: X64_0xD1_tcpip!DriverEntry+a33

    BUCKET_ID: X64_0xD1_tcpip!DriverEntry+a33​

    22408 csrss.exe is the main executable for the Microsoft Client/Server Runtime Server Subsystem. This process manages most graphical commands in Windows.



    LOCK_ADDRESS: fffff800020f25c0 -- (!locks fffff800020f25c0)

    Resource @ nt!PiEngineLock (0xfffff800020f25c0) Available

    WARNING: SystemResourcesList->Flink chain invalid. Resource may be corrupted, or already deleted.

    WARNING: SystemResourcesList->Blink chain invalid. Resource may be corrupted, or already deleted.

    1 total locks

    Lock address : 0xfffff800020f25c0
    Thread Count : 0
    Thread address: 0x0000000000000000
    Thread wait : 0x0

    fffff980`0ec9dc68 fffff800`02327863 : 00000000`000000f4 00000000`00000003 fffffa80`07bea730 fffffa80`07bea968 : nt!MmUnmapLockedPages+0xaa6
    fffff980`0ec9dc70 00000000`000000f4 : 00000000`00000003 fffffa80`07bea730 fffffa80`07bea968 fffff800`022d0670 : nt!PiInitPhase0+0x6d
    fffff980`0ec9dc78 00000000`00000003 : fffffa80`07bea730 fffffa80`07bea968 fffff800`022d0670 fffff800`023713ba : 0xf4
    fffff980`0ec9dc80 fffffa80`07bea730 : fffffa80`07bea968 fffff800`022d0670 fffff800`023713ba fffffa80`07bea730 : 0x3
    fffff980`0ec9dc88 fffffa80`07bea968 : fffff800`022d0670 fffff800`023713ba fffffa80`07bea730 fffff800`022fb97f : 0xfffffa80`07bea730
    fffff980`0ec9dc90 fffff800`022d0670 : fffff800`023713ba fffffa80`07bea730 fffff800`022fb97f fffffa80`07ba4bb0 : 0xfffffa80`07bea968
    fffff980`0ec9dc98 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ExUpdateSystemTimeFromCmos+0x70


    FOLLOWUP_NAME: MachineOwner

    FAILURE_BUCKET_ID: X64_0xF4_IMAGE_csrss.exe

    BUCKET_ID: X64_0xF4_IMAGE_csrss.exe

    recommend memtest and updating TCP and Video drivers
  3. alexjamesbrown

    alexjamesbrown TS Rookie Topic Starter

    thanks for your reply...

    what does memtest do and how do i run it...
    i downloaded it, but i could do with a beginners guide to it, and what im looking for etc...
    how long does it take?

  4. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Good questions:

    1. MemTest takes a minimum of 7 passes which takes a long time. Many people start it before they go to bed and check it the next morning. Don't worry, this will not hurt your system.

    2. MemTest will take your RAM through a number of tests that will test the stability and integrity of your RAM. If there are errors then you know that you have faulty memory and the only thing you can do is replace the bad stick. If you have errors you should test each stick individually to determine if one or all sticks have errors.

    By the way, what is the make of your RAM?

    3. Google MemTest and download their file either for floppy or CD. Transfer to a clean floppy or burn a clean CD depending on what your system can do.

    4. In order for MemTest to work either your floppy or CD-ROM drive must be set as first bootable in your BIOS to work. In other words, your BIOS will set a sequence of the order that your drives boot, harddrive, cd-rom, and floppy (if you have it).

    5. MemTest must be in place as the system boots up. Therefore if you are going to run a floppy the floppy must be as first bootable. If CD the CD drive must be first bootable. Start your computer and immediately place your MemTest in correct drive an the test will take over from there.

    * Again, this takes a long time.
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