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Epic Games says its store doesn't mine users' Steam data without permission

By midian182 · 4 replies
Mar 15, 2019
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  1. Epic was responding to a post on the subreddit of the Phoenix Point game, which was recently revealed to be an Epic Games Store timed exclusive. Redditor notte_m_portent’s post, called Epic Game Store, Spyware, Tracking, and You!, accuses the launcher of enumerating running processes on a computer and trying to access DLLs and root certificates without informing the user. It’s also claimed that the data is sent to Epic and that the app stores hardware information in the registry.

    Epic's vice president of engineering, Daniel Vogel, confirmed that the store does use a tracking pixel, but this is only for its Support-a-Creator program so it can pay creators. The app also tracks page statistics. Vogel added that the launcher sends a hardware survey at regular intervals, but this is outlined in the company’s privacy policy.

    As for the root certificate and cookies, Vogel said they were “a result of normal web browser start up” because most of the launcher’s UI uses web technology rendered by Chromium.

    Additionally, the launcher scans active processes to prevent any games that are currently running from updating, and none of this information is sent to Epic, according to Vogel.

    As for accessing Steam files, this is used for importing users’ Steam friends, which only happens after people give their “explicit permission.”

    "The launcher makes an encrypted local copy of your localconfig.vdf Steam file. However information from this file is only sent to Epic if you choose to import your Steam friends, and then only hashed ids of your friends are sent and no other information from the file," wrote Vogel.

    Concerns over collected data ending up in the hands of the Chinese government via Tencent, which owns a majority of Epic, were also addressed.

    “Epic is controlled by Tim Sweeney," said Vogel. "We have lots of external shareholders, none of whom have access to customer data."

    Sweeney himself eventually joined the conversation, admitting that the app should only access the localconfig.vdf file after someone chooses to import Steam friends. “The current implementation is a remnant left over from our rush to implement social features in the early days of Fortnite. It's actually my fault for pushing the launcher team to support it super quickly and then identifying that we had to change it. Since this issue came to the forefront we're going to fix it,” said the CEO.

    Permalink to story.

  2. Uncle Al

    Uncle Al TS Evangelist Posts: 5,541   +3,919

    I'd have to say that's total BS. Shortly after buying my last game on Steam I started getting a bunch of ads from Epic ..... I'm afraid I won't buy that "coincidence" ......
    ghostf1re likes this.
  3. cmc487

    cmc487 TS Rookie

    I'm pretty sure those ads you claim have received from "Epic" are for other 3 party Apps you have installed on your device , because I have mine and there's not ads . Please check the other Apps you have installed .
  4. psycros

    psycros TS Evangelist Posts: 2,792   +2,611

    I installed Epic Launcher shortly after it debuted and I couldn't find any "import Steam friends" function anywhere. Not sure whether that makes me feel better or worse. In any case, Epic has really been pushing the boundaries between "ambitious upstart" and "shifty shyster". Hopefully they'll run a forthright and trustworthy storefront and not be tempted by sleazy shortcuts. The public is growing very tired and wary of businesses whose behavior is hard to distinguish from cyber-crime. We're subject to far too much surveillance and marketing these days and as a society we need to push back wherever possible.
  5. roberthi

    roberthi TS Addict Posts: 412   +127

    There's nothing up front and honest about EPIC.

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