I'm basically desperate.....I started having this issue about 3 months ago but it wasn't until last week that i got my lap top hp pavilion dv4 1155se to a hp center in my city, they told me that the issue was only cause a failure in the disk and the cooling system..so i spend about 150$ changing the operating system the disc and the cooling system and also buying a cooling pad, however, yesterday when i got my lap top...it worked just fine...a little slow...but fine at the end of the day, today the story was different...just a second ago it crushed again..the worst part is that i am always working with lots of information and to be honest i would hate to lose my lap top...the crashing dump in the minidump folder is called 022811-38251-01.dmp if theres anyone ....anyone out there who can give me an answer to my problem....i would be eternally thankful...if theres something you need about information of my crush let me know...BTW the lap top is cooling perfectly and it doesnt show overheat...feeling sad & blues, plz...plz plz help!!!