Solved Exploit.drop 9 virus?

E

Emily101590

Posts: 36   +0
I used Malwarebytes, and it found the exploit.drop 9 virus, "successfuly removed it", and yet I am still being redirected upon clicking google links. I'm so lost as to what I can do to get rid of it. Please help!
 
Welcome aboard
yahooo.gif


Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running tools or applying updates other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
 
Malwarebytes Scan

Malwarebytes Anti-Malware 1.61.0.1400
www.malwarebytes.org
Database version: v2012.06.08.06
Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
EmilyBlemily :: EMILYBLEMILY-PC [administrator]
6/8/2012 5:03:23 PM
mbam-log-2012-06-08 (17-03-23).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 203130
Time elapsed: 8 minute(s), 58 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
 
GMER Log

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit quick scan 2012-06-08 17:27:34
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 WDC_WD32 rev.11.0
Running: 7bxb7x4b.exe; Driver: C:\Users\EMILYB~1\AppData\Local\Temp\fgkyrpow.sys

---- System - GMER 1.0.15 ----
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwCreateProcessEx [0x9149CD92]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ObInsertObject
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ObMakeTemporaryObject
---- Devices - GMER 1.0.15 ----
Device \FileSystem\Ntfs \Ntfs aswSP.SYS (avast! self protection module/AVAST Software)
AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \Driver\tdx \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
AttachedDevice \Driver\tdx \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
---- EOF - GMER 1.0.15 ----
 
DDS Log 1

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_30
Run by EmilyBlemily at 17:31:03 on 2012-06-08
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3543.1762 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\STacSV.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\bcmwltry.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\aestsrv.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
c:\Program Files\Common Files\Dell\Advanced Networking Service\hnm_svc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Kodak\AiO\Center\EKAiOHostService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\WINDOWS\SMINST\sftservice.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\windows\SMINST\Components\scheduler\STService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\System32\WLTRAY.EXE
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Citrix\ICA Client\concentr.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\EKAiO2MUI.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientSystemTray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Citrix\ICA Client\wfcrun32.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\notepad.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = https://portal.itsli.albany.edu/web/10801/studenthome
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll"
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Amazon] rundll32.exe "c:\users\emilyblemily\appdata\local\apple\amazon\qxmppa.dll",CreateInstance
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [ConnectionCenter] "c:\program files\citrix\ica client\concentr.exe" /startup
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [Conime] %windir%\system32\conime.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [EKAIO2StatusMonitor] c:\windows\system32\spool\drivers\w32x86\3\EKAiO2MUI.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRunOnce: [Launcher] %WINDIR%\SMINST\Components\scheduler\Launcher.exe
mRunOnce: [DSUpdateLauncher] "c:\program files\dell datasafe local backup\components\dsupdate\runhstart.bat"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\amazon~1.lnk - c:\program files\amazon\amazon unbox video\ADVWindowsClientSystemTray.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: Free YouTube Download - c:\users\emilyblemily\appdata\roaming\dvdvideosoftiehelpers\freeyoutubedownload.htm
IE: Free YouTube to MP3 Converter - c:\users\emilyblemily\appdata\roaming\dvdvideosoftiehelpers\freeyoutubetomp3converter.htm
IE: {76c5fb99-dd0a-4186-9e75-65d1bf3da283} - c:\program files\amazon\add to wish list ie extension\run.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{551CF023-7E4E-43D7-9493-8EB4012597DA} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{B1AB0909-C074-4369-9B82-CEA47F9F815B} : DhcpNameServer = 158.65.8.11 158.65.3.66
Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\emilyblemily\appdata\roaming\mozilla\firefox\profiles\w2m2ihej.default\
FF - prefs.js: network.proxy.type - 0
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npicaN.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Skype extension: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\mozilla firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Free YouTube Download (Free Studio) Menu: {ACAA314B-EEBA-48e4-AD47-84E31C44796C} - %profile%\extensions\{ACAA314B-EEBA-48e4-AD47-84E31C44796C}
FF - Ext: XULRunner: {01880E66-ACB4-4E7F-B995-9136FAF9BE12} - c:\users\emilyblemily\appdata\local\{01880E66-ACB4-4E7F-B995-9136FAF9BE12}
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2012-1-31 612184]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2012-1-31 337880]
R1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\drivers\ctxusbm.sys [2009-10-5 65584]
R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2012-1-3 63928]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_f6ef8056\AEstSrv.exe [2009-6-21 81920]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2012-1-31 20696]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2012-1-31 57688]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2012-1-31 44768]
R2 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\SeaPort.EXE [2011-10-13 249648]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-12-18 155648]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\kodak\aio\center\EKAiOHostService.exe [2011-12-19 394672]
R2 SftService;SoftThinks Agent Service;c:\windows\sminst\SftService.exe [2009-6-21 632048]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\drivers\CtClsFlt.sys [2009-6-21 144128]
R3 OA009Ufd;Creative Camera OA009 Upper Filter Driver;c:\windows\system32\drivers\OA009Ufd.sys [2009-6-21 144672]
R3 OA009Vid;Creative Camera OA009 Function Driver;c:\windows\system32\drivers\OA009Vid.sys [2009-6-21 269216]
S2 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-10-21 196176]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-12-2 136176]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-12-2 136176]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2008-8-22 18688]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2008-8-22 8320]
S3 motport;Motorola USB Diagnostic Port;c:\windows\system32\drivers\motport.sys [2007-6-18 23680]
S3 PCD5SRVC{3F6A8B78-EC003E00-05040104};PCD5SRVC{3F6A8B78-EC003E00-05040104} - PCDR Kernel Mode Service Helper Driver;c:\progra~1\dellsu~1\hwdiag\bin\PCD5SRVC.pkms [2008-11-4 22904]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 yksvc;Marvell Yukon Service;RUNDLL32.EXE ykx32coinst,serviceStartProc --> RUNDLL32.EXE ykx32coinst,serviceStartProc [?]
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
2012-04-04 19:56:40 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-04-03 08:16:12 3602816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-04-03 08:16:11 3550080 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-04-02 13:36:21 2044928 ----a-w- c:\windows\system32\win32k.sys
2012-03-30 12:39:11 905600 ----a-w- c:\windows\system32\drivers\tcpip.sys
2012-03-20 23:28:50 53120 ----a-w- c:\windows\system32\drivers\partmgr.sys
.
============= FINISH: 17:32:01.98 ===============
 
DDS Attach Log 2


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 6/21/2009 9:43:59 AM
System Uptime: 6/8/2012 4:03:37 PM (1 hours ago)
.
Motherboard: Dell Inc. | | 0G848F
Processor: Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz | Microprocessor | 2000/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 283 GiB total, 87.36 GiB free.
E: is FIXED (NTFS) - 15 GiB total, 6.371 GiB free.
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft 6to4 Adapter
Device ID: ROOT\*6TO4MP\0001
Manufacturer: Microsoft
Name: Microsoft 6to4 Adapter
PNP Device ID: ROOT\*6TO4MP\0001
Service: tunnel
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Acrobat.com
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.2)
Advanced Audio FX Engine
aioscnnr
Amazon Add to Wish List IE Extension 1.1
Amazon Kindle
Amazon MP3 Downloader 1.0.9
Amazon Unbox Video
Angry Birds
Angry Birds Rio
Angry Birds Seasons
Apple Application Support
Apple Software Update
avast! Free Antivirus
Banctec Service Agreement
Bing Bar
Bonjour
C4USelfUpdater
center
Choice Guard
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Citrix online plug-in - web
Citrix online plug-in (DV)
Citrix online plug-in (HDX)
Citrix online plug-in (USB)
Citrix online plug-in (Web)
cube_gaps_help2 Screen Saver
Dell-eBay
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell DataSafe Online
Dell Dock
Dell Edoc Viewer
Dell Getting Started Guide
Dell Remote Access
Dell Support Center (Support Software)
Dell Touchpad
Dell Video Chat
Dell Webcam Central
Dell Wireless WLAN Card Utility
DELL0703
essentials
Free Audio CD Burner version 1.4.7
Free YouTube Download version 3.0.14.908
Free YouTube to MP3 Converter version 3.10.11.923
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
GoToAssist 8.0.0.514
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Integrated Webcam Driver (1.00.02.0825)
Intel(R) TV Wizard
Intel® Matrix Storage Manager
Java Auto Updater
Java(TM) 6 Update 30
Junk Mail filter update
Kodak AIO Printer
KODAK AiO Software
Live! Cam Avatar Creator
Malwarebytes Anti-Malware version 1.61.0.1400
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox (3.6.10)
MSVCRT
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
ocr
OGA Notifier 2.0.0048.0
PowerDVD DX
PreReq
QuickSet
QuickTime
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2598041) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition
Skype Toolbars
Skype™ 5.5
Uninstall 1.0.0.1
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2598290) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
.
==== Event Viewer Messages From Past Week ========
.
6/8/2012 5:30:26 PM, Error: netbt [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.1.3. The computer with the IP address 192.168.1.4 did not allow the name to be claimed by this computer.
6/7/2012 5:54:21 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.127.1364.0).
6/7/2012 5:47:33 PM, Error: Microsoft-Windows-Windows Defender [2004] - Windows Defender has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures. Signatures Attempted: Current Error Code: 0x8050a001 Error description: The program can't find definition files that help detect unwanted software. Check for updates to the definition files, and then try again. For information on installing updates, see Help and Support. Signatures loading: Backup Loading signature version: 1.127.1171.0 Loading engine version: 1.1.8403.0
6/7/2012 5:45:11 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Eventlog service.
6/7/2012 5:25:00 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Advanced Networking Service service to connect.
6/4/2012 5:05:24 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer OWNER-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{551CF023-7E4E-43D7-9493-8EB401259. The master browser is stopping or an election is being forced.
.
==== End Of File ===========================
 
Download Bootkit Remover to your desktop.

  • Unzip downloaded file to your Desktop.
  • Double-click on boot_cleaner.exe to run the program (Vista/7 users,right click on boot_cleaner.exe and click Run As Administrator).
  • It will show a Black screen with some data on it.
  • Right click on the screen and click Select All.
  • Press CTRL+C
  • Open a Notepad and press CTRL+V
  • Post the output back here.

=====================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.
 
Bootkit Remover Log


Bootkit Remover
(c) 2009 Esage Lab
www.esagelab.com
Program version: 1.2.0.1
OS Version: Microsoft Windows Vista Home Premium Edition Service Pack 2 (build 6
002), 32-bit
System volume is \\.\C:
\\.\C: -> \\.\PhysicalDrive0 at offset 0x00000003`ac000000
Boot sector MD5 is: fe5642739ba66ba18c128543669678a2
Size Device Name MBR Status
--------------------------------------------
298 GB \\.\PhysicalDrive0 Unknown boot code
Unknown boot code has been found on some of your physical disks.
To inspect the boot code manually, dump the master boot sector:
remover.exe dump <device_name> [output_file]
To disinfect the master boot sector, use the following command:
remover.exe fix <device_name>

Done;
Press any key to quit...
 
I completed the aswMBR scan, but my computer would no longer let me do anything. I couldn't connect to the internet at all, and I am currently in safe mode. I don't know what happened? Evrything just stopped working, except for the scan.
 
aswMBR log

aswMBR version 0.9.9.1665 Copyright(c) 2011 AVAST Software
Run date: 2012-06-08 18:26:21
-----------------------------
18:26:21.441 OS Version: Windows 6.0.6002 Service Pack 2
18:26:21.441 Number of processors: 2 586 0x170A
18:26:21.443 ComputerName: EMILYBLEMILY-PC UserName: EmilyBlemily
18:26:23.187 Initialize success
18:26:24.130 AVAST engine defs: 12060800
18:26:30.244 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
18:26:30.246 Disk 0 Vendor: WDC_WD32 11.0 Size: 305245MB BusType: 3
18:26:30.398 Disk 0 MBR read successfully
18:26:30.437 Disk 0 MBR scan
18:26:30.439 Disk 0 Windows VISTA default MBR code
18:26:30.448 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 39 MB offset 63
18:26:30.542 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 15000 MB offset 81920
18:26:30.600 Disk 0 Partition 3 80 (A) 07 HPFS/NTFS NTFS 290204 MB offset 30801920
18:26:30.649 Disk 0 scanning sectors +625140400
18:26:30.910 Disk 0 scanning C:\Windows\system32\drivers
18:27:23.249 Service scanning
18:27:56.912 Modules scanning
18:28:58.125 Disk 0 trace - called modules:
18:28:58.175 ntkrnlpa.exe CLASSPNP.SYS disk.sys iastor.sys hal.dll
18:28:58.178 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x86702300]
18:28:58.182 3 CLASSPNP.SYS[8bd9e8b3] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0x85ccb028]
18:28:59.691 AVAST engine scan C:\Windows
18:29:36.462 AVAST engine scan C:\Windows\system32
18:37:12.044 AVAST engine scan C:\Windows\system32\drivers
18:38:25.645 AVAST engine scan C:\Users\EmilyBlemily
19:35:01.657 AVAST engine scan C:\ProgramData
19:39:58.286 Scan finished successfully
19:55:03.545 Disk 0 MBR has been saved successfully to "C:\Users\EmilyBlemily\Desktop\MBR.dat"
19:55:03.550 The log file has been saved successfully to "C:\Users\EmilyBlemily\Desktop\aswMBR.txt"
 
Ok, I am back in normal mode. Everything seems to be functioning now. I don't know if maybe using aswMBR and doing all the scans today just blew it or what. I'll keep you posted.
 
Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  • Never rename Combofix unless instructed.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
  • Double click on combofix.exe & follow the prompts.

  • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
    NOTE 2. If Combofix asks you to update the program, always do so.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt"
**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try one of the following:

1. Run Combofix from Safe Mode.

2. Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.
There are 4 different versions. If one of them won't run then download and try to run the other one.
Vista and Win7 users need to right click Rkill and choose Run as Administrator
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

* Rkill.com
* Rkill.scr
* Rkill.exe
  • Double-click on the Rkill icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.
Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

If normal mode still doesn't work, run BOTH tools from safe mode.

In case #2, please post BOTH logs, rKill and Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
 
Combofix Log

ComboFix 12-06-08.02 - EmilyBlemily 06/08/2012 20:38:16.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3543.2045 [GMT -4:00]
Running from: c:\users\EmilyBlemily\Downloads\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\EmilyBlemily\AppData\Local\{01880E66-ACB4-4E7F-B995-9136FAF9BE12}
c:\users\EmilyBlemily\AppData\Local\{01880E66-ACB4-4E7F-B995-9136FAF9BE12}\chrome.manifest
c:\users\EmilyBlemily\AppData\Local\{01880E66-ACB4-4E7F-B995-9136FAF9BE12}\chrome\content\_cfg.js
c:\users\EmilyBlemily\AppData\Local\{01880E66-ACB4-4E7F-B995-9136FAF9BE12}\chrome\content\overlay.xul
c:\users\EmilyBlemily\AppData\Local\{01880E66-ACB4-4E7F-B995-9136FAF9BE12}\install.rdf
c:\users\EmilyBlemily\AppData\Local\Apple\Amazon\qxmppa.dll
c:\users\EmilyBlemily\Documents\~WRL3982.tmp
E:\Autorun.inf
.
.
((((((((((((((((((((((((( Files Created from 2012-05-09 to 2012-06-09 )))))))))))))))))))))))))))))))
.
.
2012-06-09 00:44 . 2012-06-09 00:44 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-06-08 05:53 . 2012-05-08 16:40 6737808 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{E8850946-CC4C-4F14-A2F4-4F03C4D20CE9}\mpengine.dll
2012-05-12 02:02 . 2012-04-02 13:36 2044928 ----a-w- c:\windows\system32\win32k.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-04-04 19:56 . 2010-09-29 19:04 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-03-11 05:01 . 2010-03-11 05:01 124272 ----a-w- c:\program files\mozilla firefox\plugins\CCMSDK.dll
2010-03-11 05:40 . 2010-03-11 05:40 13168 ----a-w- c:\program files\mozilla firefox\plugins\cgpcfg.dll
2010-03-11 05:02 . 2010-03-11 05:02 70512 ----a-w- c:\program files\mozilla firefox\plugins\CgpCore.dll
2010-03-11 05:01 . 2010-03-11 05:01 91504 ----a-w- c:\program files\mozilla firefox\plugins\confmgr.dll
2010-03-11 05:01 . 2010-03-11 05:01 22384 ----a-w- c:\program files\mozilla firefox\plugins\ctxlogging.dll
2010-03-11 05:00 . 2010-03-11 05:00 255344 ----a-w- c:\program files\mozilla firefox\plugins\ctxmui.dll
2010-03-11 05:01 . 2010-03-11 05:01 31088 ----a-w- c:\program files\mozilla firefox\plugins\icafile.dll
2010-03-11 05:01 . 2010-03-11 05:01 40304 ----a-w- c:\program files\mozilla firefox\plugins\icalogon.dll
2009-10-05 18:49 . 2009-10-05 18:49 652640 ----a-w- c:\program files\mozilla firefox\plugins\sslsdk_b.dll
2010-03-11 05:02 . 2010-03-11 05:02 23920 ----a-w- c:\program files\mozilla firefox\plugins\TcpPServ.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2012-03-06 23:15 123536 ----a-w- c:\program files\AVAST Software\Avast\ashShell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2011-10-13 17351304]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-12-22 3810304]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2009-04-01 483428]
"ConnectionCenter"="c:\program files\Citrix\ICA Client\concentr.exe" [2010-03-11 300400]
"dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-01-30 206064]
"Conime"="c:\windows\system32\conime.exe" [2009-04-11 69120]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
"EKAIO2StatusMonitor"="c:\windows\system32\spool\DRIVERS\W32X86\3\EKAiO2MUI.exe" [2011-12-10 2756608]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712]
"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2012-03-06 4241512]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-10-24 421888]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"="c:\windows\SMINST\Components\scheduler\Launcher.exe" [2009-02-23 165104]
"DSUpdateLauncher"="c:\program files\Dell DataSafe Local Backup\Components\DSUpdate\runhstart.bat" [2008-10-29 123]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Amazon Unbox.lnk - c:\program files\Amazon\Amazon Unbox Video\ADVWindowsClientSystemTray.exe [2010-9-13 97384]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-2-27 1316192]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2009-06-21 19:05 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Dell Remote Access.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Dell Remote Access.lnk
backup=c:\windows\pss\Dell Remote Access.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^Users^EmilyBlemily^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Dell Dock.lnk]
path=c:\users\EmilyBlemily\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk
backup=c:\windows\pss\Dell Dock.lnk.Startup
backupExtension=.Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2012-01-03 13:10 843712 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Apoint]
2009-04-01 06:18 217088 ----a-w- c:\program files\DellTPad\Apoint.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Dell DataSafe Online]
2008-11-03 14:54 1745648 ----a-w- c:\program files\Dell DataSafe Online\DataSafeOnline.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Dell Webcam Central]
2009-01-09 18:49 405639 ----a-w- c:\program files\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dellsupportcenter]
2009-01-30 05:50 206064 ----a-w- c:\program files\Dell Support Center\bin\sprtcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2009-04-01 08:55 173592 ----a-w- c:\windows\System32\hkcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IAAnotif]
2008-05-07 22:41 178712 ----a-w- c:\program files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2009-04-01 08:55 141848 ----a-w- c:\windows\System32\igfxtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
2008-12-03 03:41 3882312 ----a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PDVDDXSrv]
2009-02-05 02:26 128232 ----a-w- c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2009-04-01 08:55 150552 ----a-w- c:\windows\System32\igfxpers.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickSet]
2009-01-09 17:06 1735760 ----a-w- c:\program files\Dell\QuickSet\quickset.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2011-10-24 18:28 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SysTrayApp]
2009-04-01 07:00 483428 ----a-w- c:\program files\IDT\WDM\sttray.exe
.
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-01-03 63928]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\aestsrv.exe [2009-04-01 81920]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2012-06-09 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-12-02 20:22]
.
2012-06-09 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-12-02 20:22]
.
.
------- Supplementary Scan -------
.
uStart Page = https://portal.itsli.albany.edu/web/10801/studenthome
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000
IE: Free YouTube Download - c:\users\EmilyBlemily\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubedownload.htm
IE: Free YouTube to MP3 Converter - c:\users\EmilyBlemily\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\EmilyBlemily\AppData\Roaming\Mozilla\Firefox\Profiles\w2m2ihej.default\
FF - prefs.js: network.proxy.type - 0
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Skype extension: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Free YouTube Download (Free Studio) Menu: {ACAA314B-EEBA-48e4-AD47-84E31C44796C} - %profile%\extensions\{ACAA314B-EEBA-48e4-AD47-84E31C44796C}
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-Amazon - c:\users\EmilyBlemily\AppData\Local\Apple\Amazon\qxmppa.dll
MSConfigStartUp-Adobe Reader Speed Launcher - c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe
MSConfigStartUp-mcagent_exe - c:\program files\McAfee.com\Agent\mcagent.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-06-08 20:45
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\PCD5SRVC{3F6A8B78-EC003E00-05040104}]
"ImagePath"="\??\c:\progra~1\DELLSU~1\HWDiag\bin\PCD5SRVC.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2012-06-08 20:47:04
ComboFix-quarantined-files.txt 2012-06-09 00:47
.
Pre-Run: 93,822,439,424 bytes free
Post-Run: 94,286,278,656 bytes free
.
- - End Of File - - 40C5CE6E6758FEACCE7FF0F5B4E3646D
 
Looks good.

How is computer doing?

Download OTL to your Desktop.

  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Click the Scan All Users checkbox.
  • Under the Custom Scan box paste this in:


netsvcs
drivers32
%SYSTEMDRIVE%\*.*
%systemroot%\Fonts\*.com
%systemroot%\Fonts\*.dll
%systemroot%\Fonts\*.ini
%systemroot%\Fonts\*.ini2
%systemroot%\Fonts\*.exe
%systemroot%\system32\spool\prtprocs\w32x86\*.*
%systemroot%\REPAIR\*.bak1
%systemroot%\REPAIR\*.ini
%systemroot%\system32\*.jpg
%systemroot%\*.jpg
%systemroot%\*.png
%systemroot%\*.scr
%systemroot%\*._sy
%APPDATA%\Adobe\Update\*.*
%ALLUSERSPROFILE%\Favorites\*.*
%APPDATA%\Microsoft\*.*
%PROGRAMFILES%\*.*
%APPDATA%\Update\*.*
%systemroot%\*. /mp /s
CREATERESTOREPOINT
%systemroot%\System32\config\*.sav
%PROGRAMFILES%\bak. /s
%systemroot%\system32\bak. /s
%ALLUSERSPROFILE%\Start Menu\*.lnk /x
%systemroot%\system32\config\systemprofile\*.dat /x
%systemroot%\*.config
%systemroot%\system32\*.db
%APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
%USERPROFILE%\Desktop\*.exe
%PROGRAMFILES%\Common Files\*.*
%systemroot%\*.src
%systemroot%\install\*.*
%systemroot%\system32\DLL\*.*
%systemroot%\system32\HelpFiles\*.*
%systemroot%\tasks\*.*
%systemroot%\system32\rundll\*.*
%systemroot%\winn32\*.*
%systemroot%\Java\*.*
%systemroot%\system32\test\*.*
%systemroot%\system32\Rundll32\*.*
%systemroot%\AppPatch\Custom\*.*
%APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x
%PROGRAMFILES%\PC-Doctor\Downloads\*.*
%PROGRAMFILES%\Internet Explorer\*.tmp
%PROGRAMFILES%\Internet Explorer\*.dat
%USERPROFILE%\My Documents\*.exe
%USERPROFILE%\*.exe
%systemroot%\ADDINS\*.*
%systemroot%\assembly\*.bak2
%systemroot%\Config\*.*
%systemroot%\REPAIR\*.bak2
%systemroot%\SECURITY\Database\*.sdb /x
%systemroot%\SYSTEM\*.bak2
%systemroot%\Web\*.bak2
%systemroot%\Driver Cache\*.*
%PROGRAMFILES%\Mozilla Firefox\0*.exe
%ProgramFiles%\Microsoft Common\*.*
%ProgramFiles%\TinyProxy.
%USERPROFILE%\Favorites\*.url /x
%systemroot%\system32\*.bk
%systemroot%\*.te
%systemroot%\system32\system32\*.*
%ALLUSERSPROFILE%\*.dat /x
%systemroot%\system32\drivers\*.rmv
dir /b "%systemroot%\system32\*.exe" | find /I " " /c
dir /b "%systemroot%\*.exe" | find /I " " /c
%PROGRAMFILES%\Microsoft\*.*
%systemroot%\System32\Wbem\proquota.exe
%PROGRAMFILES%\Mozilla Firefox\*.dat
%USERPROFILE%\Cookies\*.txt /x
%SystemRoot%\system32\fonts\*.*
%systemroot%\system32\winlog\*.*
%systemroot%\system32\Language\*.*
%systemroot%\system32\Settings\*.*
%systemroot%\system32\*.quo
%SYSTEMROOT%\AppPatch\*.exe
%SYSTEMROOT%\inf\*.exe
%SYSTEMROOT%\Installer\*.exe
%systemroot%\system32\config\*.bak2
%systemroot%\system32\Computers\*.*
%SystemRoot%\system32\Sound\*.*
%SystemRoot%\system32\SpecialImg\*.*
%SystemRoot%\system32\code\*.*
%SystemRoot%\system32\draft\*.*
%SystemRoot%\system32\MSSSys\*.*
%ProgramFiles%\Javascript\*.*
%systemroot%\pchealth\helpctr\System\*.exe /s
%systemroot%\Web\*.exe
%systemroot%\system32\msn\*.*
%systemroot%\system32\*.tro
%AppData%\Microsoft\Installer\msupdates\*.*
%ProgramFiles%\Messenger\*.*
%systemroot%\system32\systhem32\*.*
%systemroot%\system\*.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
/md5start
/md5stop


  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
 
OTL.Txt

OTL logfile created on: 6/8/2012 9:37:49 PM - Run 1
OTL by OldTimer - Version 3.2.47.0 Folder = C:\Users\EmilyBlemily\Downloads
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.46 Gb Total Physical Memory | 1.81 Gb Available Physical Memory | 52.44% Memory free
7.10 Gb Paging File | 5.62 Gb Available in Paging File | 79.14% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 283.40 Gb Total Space | 87.82 Gb Free Space | 30.99% Space Free | Partition Type: NTFS
Drive E: | 14.65 Gb Total Space | 6.37 Gb Free Space | 43.50% Space Free | Partition Type: NTFS

Computer Name: EMILYBLEMILY-PC | User Name: EmilyBlemily | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/06/08 21:28:58 | 000,595,456 | ---- | M] (OldTimer Tools) -- C:\Users\EmilyBlemily\Downloads\OTL.exe
PRC - [2012/03/06 19:15:17 | 004,241,512 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
PRC - [2012/03/06 19:15:14 | 000,044,768 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2012/01/03 09:10:42 | 000,063,928 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2011/12/19 17:32:26 | 000,394,672 | ---- | M] (Eastman Kodak Company) -- C:\Program Files\Kodak\AiO\Center\EKAiOHostService.exe
PRC - [2011/12/10 11:25:36 | 002,756,608 | ---- | M] (Eastman Kodak Company) -- C:\WINDOWS\System32\spool\drivers\w32x86\3\EKAiO2MUI.exe
PRC - [2011/10/13 18:21:52 | 000,249,648 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft\BingBar\SeaPort.EXE
PRC - [2011/06/09 14:06:06 | 000,507,624 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Common Files\Java\Java Update\jucheck.exe
PRC - [2010/09/13 12:48:14 | 000,097,384 | R--- | M] (Amazon.com) -- C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientSystemTray.exe
PRC - [2010/09/13 12:48:12 | 000,025,704 | R--- | M] (Amazon.com) -- C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
PRC - [2010/03/11 01:22:04 | 000,599,408 | ---- | M] (Citrix Systems, Inc.) -- C:\Program Files\Citrix\ICA Client\wfcrun32.exe
PRC - [2010/03/11 01:21:16 | 000,300,400 | ---- | M] (Citrix Systems, Inc.) -- C:\Program Files\Citrix\ICA Client\concentr.exe
PRC - [2009/04/10 23:27:38 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2009/04/01 03:00:24 | 000,483,428 | ---- | M] (IDT, Inc.) -- C:\Program Files\IDT\WDM\sttray.exe
PRC - [2009/04/01 03:00:18 | 000,254,042 | ---- | M] (IDT, Inc.) -- C:\WINDOWS\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\stacsv.exe
PRC - [2009/04/01 03:00:04 | 000,081,920 | ---- | M] (Andrea Electronics Corporation) -- C:\WINDOWS\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\AEstSrv.exe
PRC - [2009/02/23 10:49:48 | 000,402,672 | ---- | M] () -- C:\WINDOWS\SMINST\Components\scheduler\STService.exe
PRC - [2009/02/23 10:48:06 | 000,632,048 | ---- | M] (SoftThinks) -- C:\WINDOWS\SMINST\SftService.exe
PRC - [2009/01/30 01:50:06 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtcmd.exe
PRC - [2009/01/30 01:50:06 | 000,201,968 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe
PRC - [2009/01/05 18:19:10 | 000,824,560 | ---- | M] (Dell Inc.) -- c:\Program Files\Common Files\Dell\Advanced Networking Service\hnm_svc.exe
PRC - [2008/12/18 14:05:28 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe
PRC - [2008/05/07 18:41:14 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2008/01/20 22:23:32 | 001,008,184 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Defender\MSASCui.exe


========== Modules (No Company Name) ==========

MOD - [2012/05/13 03:43:37 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\846b9cf2756fdd15f704c9bab9c70b6f\System.Runtime.Remoting.ni.dll
MOD - [2012/05/13 03:43:33 | 011,820,032 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web\ef684a2ee2f7276eec3973a0654d2bd4\System.Web.ni.dll
MOD - [2012/05/13 03:41:49 | 005,450,752 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\d2630342a066a7cb9056d9eb6157687a\System.Xml.ni.dll
MOD - [2012/05/13 03:41:31 | 012,430,848 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\e4d54640bacd18e047a4573cb4611bd3\System.Windows.Forms.ni.dll
MOD - [2012/05/13 03:41:23 | 001,591,808 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\5d8696f15e49aedf883dd945806a7049\System.Drawing.ni.dll
MOD - [2012/05/13 03:40:26 | 007,953,408 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\28d633338fc8d29f8af31935ef7d001b\System.ni.dll
MOD - [2012/05/13 03:40:19 | 011,492,352 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\af9c9e9d7e0523cd444f8b551baa9cbf\mscorlib.ni.dll
MOD - [2009/02/23 10:49:48 | 000,402,672 | ---- | M] () -- C:\WINDOWS\SMINST\Components\scheduler\STService.exe
MOD - [2009/02/05 10:27:48 | 000,229,376 | ---- | M] () -- C:\WINDOWS\System32\STFiles.dll
MOD - [2008/12/22 06:32:38 | 000,054,784 | ---- | M] () -- C:\WINDOWS\System32\bcmwlrmt.dll
MOD - [2008/05/22 14:37:10 | 000,122,880 | ---- | M] () -- C:\WINDOWS\System32\STLog.dll
MOD - [2008/05/12 16:20:28 | 001,118,208 | ---- | M] () -- C:\WINDOWS\System32\libxml2.dll
MOD - [2008/05/12 16:20:28 | 000,115,712 | ---- | M] () -- C:\WINDOWS\System32\STNLS.dll
MOD - [2008/05/12 16:20:28 | 000,106,496 | ---- | M] () -- C:\WINDOWS\System32\STPE.dll
MOD - [2008/05/12 16:20:28 | 000,073,728 | ---- | M] () -- C:\WINDOWS\System32\zlib1.dll
MOD - [2008/05/12 16:20:28 | 000,069,632 | ---- | M] () -- C:\WINDOWS\System32\STRegistry.dll


========== Win32 Services (SafeList) ==========

SRV - [2012/03/06 19:15:14 | 000,044,768 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV - [2012/01/03 09:10:42 | 000,063,928 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2011/12/19 17:32:26 | 000,394,672 | ---- | M] (Eastman Kodak Company) [Auto | Running] -- C:\Program Files\Kodak\AiO\Center\EKAiOHostService.exe -- (Kodak AiO Network Discovery Service)
SRV - [2011/10/21 16:23:42 | 000,196,176 | ---- | M] (Microsoft Corporation.) [Auto | Stopped] -- C:\Program Files\Microsoft\BingBar\BBSvc.EXE -- (BBSvc)
SRV - [2011/10/13 18:21:52 | 000,249,648 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft\BingBar\SeaPort.EXE -- (BBUpdate)
SRV - [2010/09/13 12:48:12 | 000,025,704 | R--- | M] (Amazon.com) [Auto | Running] -- C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe -- (ADVService)
SRV - [2009/06/21 15:05:39 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2009/04/01 03:00:18 | 000,254,042 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\WINDOWS\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\stacsv.exe -- (STacSV)
SRV - [2009/04/01 03:00:04 | 000,081,920 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\WINDOWS\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\AEstSrv.exe -- (AESTFilters)
SRV - [2009/02/23 10:48:06 | 000,632,048 | ---- | M] (SoftThinks) [Auto | Running] -- C:\WINDOWS\SMINST\SftService.exe -- (SftService)
SRV - [2009/01/30 01:50:06 | 000,201,968 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter)
SRV - [2009/01/05 18:19:10 | 000,824,560 | ---- | M] (Dell Inc.) [Auto | Running] -- c:\Program Files\Common Files\Dell\Advanced Networking Service\hnm_svc.exe -- (hnmsvc)
SRV - [2008/12/18 14:05:28 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV - [2008/05/07 18:41:14 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON) Intel(R)
SRV - [2008/01/20 22:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand | Unknown] -- C:\ComboFix\mbr.sys -- (mbr)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ipinip.sys -- (IpInIp)
DRV - File not found [Kernel | On_Demand | Unknown] -- C:\Users\EMILYB~1\AppData\Local\Temp\catchme.sys -- (catchme)
DRV - [2012/03/06 19:03:51 | 000,612,184 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\System32\drivers\aswSnx.sys -- (aswSnx)
DRV - [2012/03/06 19:03:38 | 000,337,880 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswSP.sys -- (aswSP)
DRV - [2012/03/06 19:02:00 | 000,035,672 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswRdr.sys -- (aswRdr)
DRV - [2012/03/06 19:01:53 | 000,053,848 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswTdi.sys -- (aswTdi)
DRV - [2012/03/06 19:01:48 | 000,057,688 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\WINDOWS\System32\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV - [2012/03/06 19:01:30 | 000,020,696 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\System32\drivers\aswFsBlk.sys -- (aswFsBlk)
DRV - [2009/10/05 11:08:42 | 000,065,584 | ---- | M] (Citrix Systems, Inc.) [Kernel | System | Running] -- C:\WINDOWS\System32\drivers\ctxusbm.sys -- (ctxusbm)
DRV - [2009/04/01 03:00:26 | 000,398,336 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\stwrt.sys -- (STHDA)
DRV - [2009/04/01 02:18:30 | 000,192,048 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\Apfiltr.sys -- (ApfiltrService)
DRV - [2008/12/30 22:00:04 | 000,144,128 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\CtClsFlt.sys -- (CtClsFlt)
DRV - [2008/12/22 06:32:18 | 000,018,424 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\bcm42rly.sys -- (BCM42RLY)
DRV - [2008/11/04 19:16:40 | 000,022,904 | ---- | M] (PC-Doctor, Inc.) [Kernel | On_Demand | Stopped] -- C:\Program Files\Dell Support Center\HWDiag\bin\pcd5srvc.pkms -- (PCD5SRVC{3F6A8B78-EC003E00-05040104})
DRV - [2008/09/03 04:44:22 | 000,269,216 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\OA009Vid.sys -- (OA009Vid)
DRV - [2008/09/03 04:44:22 | 000,144,672 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\OA009Ufd.sys -- (OA009Ufd)
DRV - [2008/08/22 00:49:58 | 000,008,320 | ---- | M] (Motorola) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\motccgpfl.sys -- (motccgpfl)
DRV - [2008/08/22 00:49:22 | 000,018,688 | ---- | M] (Motorola) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\motccgp.sys -- (motccgp)
DRV - [2008/06/17 12:01:06 | 000,022,016 | ---- | M] (SingleClick Systems) [Kernel | Auto | Running] -- C:\WINDOWS\System32\drivers\packet.sys -- (Packet)
DRV - [2008/01/20 22:23:25 | 000,220,672 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\e1e6032.sys -- (e1express) Intel(R)
DRV - [2007/06/18 21:18:26 | 000,023,680 | ---- | M] (Motorola) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\motport.sys -- (motport)
DRV - [2007/06/18 21:18:26 | 000,023,680 | ---- | M] (Motorola) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\motmodem.sys -- (motmodem)
DRV - [2006/11/02 03:36:43 | 002,028,032 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\atikmdag.sys -- (R300)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\..\SearchScopes,DefaultScope = {5B6D259A-6DA9-4F11-848D-14648042545F}
IE - HKLM\..\SearchScopes\{5B6D259A-6DA9-4F11-848D-14648042545F}: "URL" = http://search.live.com/results.aspx?q={searchTerms}&Form=DLCDF7&pc=MDDC&src={referrer:source?}


IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local



IE - HKU\S-1-5-21-545074801-1890879557-10709314-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = https://portal.itsli.albany.edu/web/10801/studenthome
IE - HKU\S-1-5-21-545074801-1890879557-10709314-1000\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKU\S-1-5-21-545074801-1890879557-10709314-1000\..\SearchScopes,DefaultScope = {CCF97593-5CC0-4230-86A1-F23E4B61FE87}
IE - HKU\S-1-5-21-545074801-1890879557-10709314-1000\..\SearchScopes\{5B6D259A-6DA9-4F11-848D-14648042545F}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=DLCDF7&pc=MDDC&src=IE-SearchBox
IE - HKU\S-1-5-21-545074801-1890879557-10709314-1000\..\SearchScopes\{CCF97593-5CC0-4230-86A1-F23E4B61FE87}: "URL" = http://www.google.com/search?q={sea...&ie={inputEncoding?}&oe={outputEncoding?}&rlz=
IE - HKU\S-1-5-21-545074801-1890879557-10709314-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-545074801-1890879557-10709314-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22
FF - prefs.js..extensions.enabledItems: {AB2CE124-6272-4b12-94A9-7303C7397BD1}:5.2.0.7165
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24
FF - prefs.js..extensions.enabledItems: {ACAA314B-EEBA-48e4-AD47-84E31C44796C}:1.0.1
FF - prefs.js..extensions.enabledItems: {01880E66-ACB4-4E7F-B995-9136FAF9BE12}:1.9.1
FF - prefs.js..network.proxy.type: 0
FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8051.1204: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\wrc@avast.com: C:\Program Files\AVAST Software\Avast\WebRep\FF [2012/03/25 20:54:14 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 3.6.10\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2012/03/26 14:15:11 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 3.6.10\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2012/03/26 14:15:11 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\{01880E66-ACB4-4E7F-B995-9136FAF9BE12}: C:\Users\EmilyBlemily\AppData\Local\{01880E66-ACB4-4E7F-B995-9136FAF9BE12}\

[2010/09/29 14:24:23 | 000,000,000 | ---D | M] (No name found) -- C:\Users\EmilyBlemily\AppData\Roaming\Mozilla\Extensions
[2012/06/08 10:06:09 | 000,000,000 | ---D | M] (No name found) -- C:\Users\EmilyBlemily\AppData\Roaming\Mozilla\Firefox\Profiles\w2m2ihej.default\extensions
[2010/09/30 14:59:14 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Users\EmilyBlemily\AppData\Roaming\Mozilla\Firefox\Profiles\w2m2ihej.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2011/03/03 17:11:45 | 000,000,000 | ---D | M] ("Free YouTube Download (Free Studio) Menu") -- C:\Users\EmilyBlemily\AppData\Roaming\Mozilla\Firefox\Profiles\w2m2ihej.default\extensions\{ACAA314B-EEBA-48e4-AD47-84E31C44796C}
[2011/12/14 13:35:18 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2011/03/14 20:41:54 | 000,000,000 | ---D | M] (Skype extension) -- C:\Program Files\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
[2010/11/03 21:00:53 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
[2011/01/31 20:00:34 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
[2011/03/16 12:32:56 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
[2011/12/14 13:35:19 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA}
File not found (No name found) -- C:\USERS\EMILYBLEMILY\APPDATA\LOCAL\{01880E66-ACB4-4E7F-B995-9136FAF9BE12}
[2010/03/11 01:01:02 | 000,124,272 | ---- | M] (Citrix Systems, Inc.) -- C:\Program Files\mozilla firefox\plugins\CCMSDK.dll
[2010/03/11 01:02:52 | 000,070,512 | ---- | M] (Citrix Systems, Inc.) -- C:\Program Files\mozilla firefox\plugins\CgpCore.dll
[2010/03/11 01:01:48 | 000,091,504 | ---- | M] (Citrix Systems, Inc.) -- C:\Program Files\mozilla firefox\plugins\confmgr.dll
[2010/03/11 01:01:24 | 000,022,384 | ---- | M] (Citrix Systems, Inc.) -- C:\Program Files\mozilla firefox\plugins\ctxlogging.dll
[2011/11/10 06:54:13 | 000,476,904 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\mozilla firefox\plugins\npdeployJava1.dll
[2010/03/11 01:40:56 | 000,423,248 | ---- | M] () -- C:\Program Files\mozilla firefox\plugins\npicaN.dll
[2010/03/11 01:02:48 | 000,023,920 | ---- | M] (Citrix Systems, Inc.) -- C:\Program Files\mozilla firefox\plugins\TcpPServ.dll

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?{google:RLZ}{google:acceptedSuggestion}{google:eek:riginalQueryForSuggestion}{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}sourceid=chrome&ie={inputEncoding}&q={searchTerms}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}client=chrome&hl={language}&q={searchTerms}
CHR - Extension: YouTube = C:\Users\EmilyBlemily\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2_0\
CHR - Extension: Google Search = C:\Users\EmilyBlemily\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.14_0\
CHR - Extension: No name found = C:\Users\EmilyBlemily\AppData\Local\Google\Chrome\User Data\Default\Extensions\icmlaeflemplmjndnaapfdbbnpncnbda\7.0.1426_0\
CHR - Extension: Gmail = C:\Users\EmilyBlemily\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\6.1.3_0\

O1 HOSTS File: ([2012/06/08 20:45:09 | 000,000,027 | ---- | M]) - C:\WINDOWS\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O2 - BHO: (Skype Plug-In) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3 - HKLM\..\Toolbar: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O3 - HKU\S-1-5-21-545074801-1890879557-10709314-1000\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O4 - HKLM..\Run: [APSDaemon] C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [avast] C:\Program Files\AVAST Software\Avast\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [Conime] C:\WINDOWS\System32\conime.exe (Microsoft Corporation)
O4 - HKLM..\Run: [ConnectionCenter] C:\Program Files\Citrix\ICA Client\concentr.exe (Citrix Systems, Inc.)
O4 - HKLM..\Run: [dellsupportcenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [EKAIO2StatusMonitor] C:\WINDOWS\System32\spool\drivers\w32x86\3\EKAiO2MUI.exe (Eastman Kodak Company)
O4 - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray.exe (IDT, Inc.)
O4 - HKLM..\RunOnce: [DSUpdateLauncher] C:\Program Files\Dell DataSafe Local Backup\Components\DSUpdate\runhstart.bat ()
O4 - HKLM..\RunOnce: [Launcher] C:\WINDOWS\SMINST\Components\scheduler\Launcher.exe (Softthinks)
O4 - Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
O4 - Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-545074801-1890879557-10709314-1000\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-545074801-1890879557-10709314-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O8 - Extra context menu item: Free YouTube Download - C:\Users\EmilyBlemily\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubedownload.htm ()
O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Users\EmilyBlemily\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm ()
O9 - Extra Button: Add to Wish List - {76c5fb99-dd0a-4186-9e75-65d1bf3da283} - C:\Program Files\Amazon\Add to Wish List IE Extension\run.htm ()
O9 - Extra Button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.microsoft.com/sites/production/ieawsdc32.cab (Microsoft Office Template and Media Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab (Java Plug-in 1.6.0_30)
O16 - DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab (Java Plug-in 1.6.0_30)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab (Java Plug-in 1.6.0_30)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{551CF023-7E4E-43D7-9493-8EB4012597DA}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{B1AB0909-C074-4369-9B82-CEA47F9F815B}: DhcpNameServer = 158.65.8.11 158.65.3.66
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O18 - Protocol\Filter\application/x-ica {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\ica {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\WINDOWS\System32\userinit.exe (Microsoft Corporation)
O20 - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll) - C:\Program Files\Citrix\GoToAssist\514\g2awinlogon.dll (Citrix Online, a division of Citrix Systems, Inc.)
O24 - Desktop WallPaper: C:\Users\EmilyBlemily\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O24 - Desktop BackupWallPaper: C:\Users\EmilyBlemily\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 17:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

NetSvcs: FastUserSwitchingCompatibility - File not found
NetSvcs: Ias - C:\Windows\System32\ias.dll (Microsoft Corporation)
NetSvcs: Nla - File not found
NetSvcs: Ntmssvc - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: SRService - File not found
NetSvcs: WmdmPmSp - File not found
NetSvcs: LogonHours - File not found
NetSvcs: PCAudit - File not found
NetSvcs: helpsvc - File not found
NetSvcs: uploadmgr - File not found

Drivers32: msacm.l3acm - C:\WINDOWS\System32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: MSVideo8 - C:\Windows\System32\vfwwdm32.dll (Microsoft Corporation)
Drivers32: vidc.cvid - C:\Windows\System32\iccvid.dll (Radius Inc.)

CREATERESTOREPOINT
Restore point Set: OTL Restore Point

========== Files/Folders - Created Within 30 Days ==========

[2012/06/08 20:47:10 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
[2012/06/08 20:35:58 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
[2012/06/08 20:35:58 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
[2012/06/08 20:35:58 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
[2012/06/08 20:35:54 | 000,000,000 | ---D | C] -- C:\Windows\ERDNT
[2012/06/08 20:35:54 | 000,000,000 | ---D | C] -- C:\ComboFix
[2012/06/08 20:35:51 | 000,000,000 | ---D | C] -- C:\Qoobox

========== Files - Modified Within 30 Days ==========

[2012/06/08 21:37:01 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/06/08 21:35:15 | 000,001,791 | ---- | M] () -- C:\Users\EmilyBlemily\Application Data\Microsoft\Internet Explorer\Quick Launch\avast! Free Antivirus (2).lnk
[2012/06/08 21:32:40 | 000,001,791 | ---- | M] () -- C:\Users\EmilyBlemily\Application Data\Microsoft\Internet Explorer\Quick Launch\avast! Free Antivirus.lnk
[2012/06/08 20:48:15 | 000,000,563 | ---- | M] () -- C:\Users\EmilyBlemily\Desktop\ComboFix - Shortcut.lnk
[2012/06/08 20:45:09 | 000,000,027 | ---- | M] () -- C:\Windows\System32\drivers\etc\hosts
[2012/06/08 20:18:26 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/06/08 20:17:54 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2012/06/08 20:17:54 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2012/06/08 20:17:45 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/06/08 20:17:40 | 3714,461,696 | -HS- | M] () -- C:\hiberfil.sys
[2012/06/08 20:14:31 | 000,001,356 | ---- | M] () -- C:\Users\EmilyBlemily\AppData\Local\d3d9caps.dat
[2012/06/08 19:55:03 | 000,000,512 | ---- | M] () -- C:\Users\EmilyBlemily\Desktop\MBR.dat
[2012/06/08 18:05:28 | 000,083,968 | ---- | M] (Esage Lab) -- C:\Users\EmilyBlemily\Desktop\boot_cleaner.exe
[2012/06/08 18:04:37 | 000,000,534 | ---- | M] () -- C:\Users\EmilyBlemily\Desktop\bootkit_remover - Shortcut.lnk
[2012/06/08 17:29:31 | 000,000,532 | ---- | M] () -- C:\Users\EmilyBlemily\Desktop\dds - Shortcut.lnk
[2012/06/08 16:24:57 | 000,000,512 | ---- | M] () -- C:\Users\EmilyBlemily\Documents\MBR.dat
[2012/06/07 17:47:26 | 000,604,502 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2012/06/07 17:47:26 | 000,104,170 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2012/06/07 17:38:30 | 000,001,791 | ---- | M] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[2012/06/07 17:38:29 | 000,002,577 | ---- | M] () -- C:\Windows\System32\config.nt
[2012/05/27 11:11:50 | 000,000,474 | ---- | M] () -- C:\Users\EmilyBlemily\Application Data\Microsoft\Internet Explorer\Quick Launch\Netflix.website
[2012/05/23 23:15:15 | 000,001,933 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2012/05/15 19:51:40 | 000,008,704 | ---- | M] () -- C:\Users\EmilyBlemily\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2012/05/13 03:38:41 | 000,371,808 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT

========== Files Created - No Company Name ==========

[2012/06/08 21:35:15 | 000,001,791 | ---- | C] () -- C:\Users\EmilyBlemily\Application Data\Microsoft\Internet Explorer\Quick Launch\avast! Free Antivirus (2).lnk
[2012/06/08 21:32:40 | 000,001,791 | ---- | C] () -- C:\Users\EmilyBlemily\Application Data\Microsoft\Internet Explorer\Quick Launch\avast! Free Antivirus.lnk
[2012/06/08 20:48:15 | 000,000,563 | ---- | C] () -- C:\Users\EmilyBlemily\Desktop\ComboFix - Shortcut.lnk
[2012/06/08 20:35:58 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
[2012/06/08 20:35:58 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
[2012/06/08 20:35:58 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2012/06/08 20:35:58 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2012/06/08 20:35:58 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2012/06/08 20:17:40 | 3714,461,696 | -HS- | C] () -- C:\hiberfil.sys
[2012/06/08 19:55:03 | 000,000,512 | ---- | C] () -- C:\Users\EmilyBlemily\Desktop\MBR.dat
[2012/06/08 18:04:37 | 000,000,534 | ---- | C] () -- C:\Users\EmilyBlemily\Desktop\bootkit_remover - Shortcut.lnk
[2012/06/08 17:29:31 | 000,000,532 | ---- | C] () -- C:\Users\EmilyBlemily\Desktop\dds - Shortcut.lnk
[2012/06/08 16:24:57 | 000,000,512 | ---- | C] () -- C:\Users\EmilyBlemily\Documents\MBR.dat
[2011/12/02 13:52:24 | 000,001,056 | ---- | C] () -- C:\Windows\System32\EKaio2WiaCoInst.ini
[2011/04/06 11:36:00 | 000,001,356 | ---- | C] () -- C:\Users\EmilyBlemily\AppData\Local\d3d9caps.dat
[2011/03/14 20:42:25 | 000,000,048 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2011/03/02 00:25:10 | 000,000,120 | ---- | C] () -- C:\Users\EmilyBlemily\AppData\Local\Vpayilita.dat
[2011/03/02 00:25:10 | 000,000,000 | ---- | C] () -- C:\Users\EmilyBlemily\AppData\Local\Tfumuwonezonuso.bin
[2010/11/03 21:24:25 | 000,008,704 | ---- | C] () -- C:\Users\EmilyBlemily\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/09/29 08:44:18 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2010/09/29 08:43:06 | 000,107,612 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchema.bin

========== LOP Check ==========

[2010/11/29 10:48:58 | 000,000,000 | ---D | M] -- C:\Users\EmilyBlemily\AppData\Roaming\Amazon
[2011/02/06 22:35:24 | 000,000,000 | ---D | M] -- C:\Users\EmilyBlemily\AppData\Roaming\BitZipper
[2011/09/06 12:06:16 | 000,000,000 | ---D | M] -- C:\Users\EmilyBlemily\AppData\Roaming\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
[2011/11/20 20:48:12 | 000,000,000 | ---D | M] -- C:\Users\EmilyBlemily\AppData\Roaming\DVDVideoSoft
[2011/09/17 16:04:38 | 000,000,000 | ---D | M] -- C:\Users\EmilyBlemily\AppData\Roaming\DVDVideoSoftIEHelpers
[2010/11/07 19:55:30 | 000,000,000 | ---D | M] -- C:\Users\EmilyBlemily\AppData\Roaming\ICAClient
[2011/11/22 19:06:53 | 000,000,000 | ---D | M] -- C:\Users\EmilyBlemily\AppData\Roaming\Rovio
[2011/09/10 18:01:57 | 000,000,000 | ---D | M] -- C:\Users\EmilyBlemily\AppData\Roaming\Temp
[2012/06/08 16:02:57 | 000,032,656 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Custom Scans ==========

< >

< %SYSTEMDRIVE%\*.* >
[2006/09/18 17:43:36 | 000,000,024 | ---- | M] () -- C:\autoexec.bat
[2009/04/10 23:36:38 | 000,333,257 | RHS- | M] () -- C:\bootmgr
[2012/06/08 20:47:05 | 000,012,811 | ---- | M] () -- C:\ComboFix.txt
[2006/09/18 17:43:37 | 000,000,010 | ---- | M] () -- C:\config.sys
[2009/06/21 17:36:29 | 000,003,719 | RH-- | M] () -- C:\dell.sdr
[2012/06/08 20:17:40 | 3714,461,696 | -HS- | M] () -- C:\hiberfil.sys
[2012/06/08 20:17:38 | 4030,144,512 | -HS- | M] () -- C:\pagefile.sys

< %systemroot%\Fonts\*.com >
[2006/11/02 08:37:12 | 000,026,040 | ---- | M] () -- C:\Windows\Fonts\GlobalMonospace.CompositeFont
[2006/11/02 08:37:12 | 000,026,489 | ---- | M] () -- C:\Windows\Fonts\GlobalSansSerif.CompositeFont
[2006/11/02 08:37:12 | 000,029,779 | ---- | M] () -- C:\Windows\Fonts\GlobalSerif.CompositeFont
[2010/09/29 08:54:53 | 000,037,665 | ---- | M] () -- C:\Windows\Fonts\GlobalUserInterface.CompositeFont

< %systemroot%\Fonts\*.dll >

< %systemroot%\Fonts\*.ini >
[2006/09/18 17:37:34 | 000,000,065 | ---- | M] () -- C:\Windows\Fonts\desktop.ini

< %systemroot%\Fonts\*.ini2 >

< %systemroot%\Fonts\*.exe >

< %systemroot%\system32\spool\prtprocs\w32x86\*.* >
[2011/12/10 11:25:36 | 000,059,392 | ---- | M] (Eastman Kodak Company) -- C:\Windows\system32\spool\prtprocs\w32x86\EKAiO2PPR.dll
[2006/11/02 08:35:48 | 000,022,528 | ---- | M] (Microsoft Corporation) -- C:\Windows\system32\spool\prtprocs\w32x86\jnwppr.dll

< %systemroot%\REPAIR\*.bak1 >

< %systemroot%\REPAIR\*.ini >

< %systemroot%\system32\*.jpg >

< %systemroot%\*.jpg >

< %systemroot%\*.png >

< %systemroot%\*.scr >
[2012/03/06 19:15:19 | 000,041,184 | ---- | M] (AVAST Software) -- C:\Windows\avastSS.scr
[2008/12/04 23:55:20 | 000,307,560 | ---- | M] (Microsoft Corporation) -- C:\Windows\WLXPGSS.SCR

< %systemroot%\*._sy >

< %APPDATA%\Adobe\Update\*.* >

< %ALLUSERSPROFILE%\Favorites\*.* >

< %APPDATA%\Microsoft\*.* >

< %PROGRAMFILES%\*.* >
[2008/01/20 22:43:21 | 000,000,174 | -HS- | M] () -- C:\Program Files\desktop.ini

< %APPDATA%\Update\*.* >

< %systemroot%\*. /mp /s >

< %systemroot%\System32\config\*.sav >
[2008/01/20 23:14:18 | 016,846,848 | ---- | M] () -- C:\Windows\System32\config\COMPONENTS.SAV
[2008/01/20 23:14:08 | 000,106,496 | ---- | M] () -- C:\Windows\System32\config\DEFAULT.SAV
[2008/01/20 23:14:18 | 000,020,480 | ---- | M] () -- C:\Windows\System32\config\SECURITY.SAV
[2006/11/02 06:34:08 | 010,133,504 | ---- | M] () -- C:\Windows\System32\config\SOFTWARE.SAV
[2006/11/02 06:34:08 | 001,826,816 | ---- | M] () -- C:\Windows\System32\config\SYSTEM.SAV

< %PROGRAMFILES%\bak. /s >

< %systemroot%\system32\bak. /s >
[2011/01/18 12:34:30 | 000,000,000 | ---D | M] -- C:\Windows\system32\config\systemprofile\AppData\Local\IsolatedStorage\tk3dajf4.if2\zijjrtul.5hm\Url.baos234cgu3y3glozyjwicytydpaxc2n\Url.x3upfl5pwc2qpjifbyrh04mtwz3rn4cm\Files\bak

< %ALLUSERSPROFILE%\Start Menu\*.lnk /x >

< %systemroot%\system32\config\systemprofile\*.dat /x >

< %systemroot%\*.config >

< %systemroot%\system32\*.db >

< %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x >
[2012/03/26 01:36:00 | 000,000,465 | ---- | M] () -- C:\Users\EmilyBlemily\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Amazon.website
[2011/04/06 13:02:11 | 000,000,286 | -HS- | M] () -- C:\Users\EmilyBlemily\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\desktop.ini
[2011/11/04 16:14:51 | 000,000,483 | ---- | M] () -- C:\Users\EmilyBlemily\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Hulu.website
[2012/05/27 11:11:50 | 000,000,474 | ---- | M] () -- C:\Users\EmilyBlemily\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Netflix.website
[2011/12/16 02:08:10 | 000,000,516 | ---- | M] () -- C:\Users\EmilyBlemily\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\weather.com.website

< %USERPROFILE%\Desktop\*.exe >
[2012/06/08 18:05:28 | 000,083,968 | ---- | M] (Esage Lab) -- C:\Users\EmilyBlemily\Desktop\boot_cleaner.exe

< %PROGRAMFILES%\Common Files\*.* >

< %systemroot%\*.src >

< %systemroot%\install\*.* >

< %systemroot%\system32\DLL\*.* >

< %systemroot%\system32\HelpFiles\*.* >

< %systemroot%\tasks\*.* >
[2012/06/08 20:18:26 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/06/08 21:37:01 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/06/08 20:17:58 | 000,000,006 | -H-- | M] () -- C:\Windows\tasks\SA.DAT
[2012/06/08 16:02:57 | 000,032,656 | ---- | M] () -- C:\Windows\tasks\SCHEDLGU.TXT

< %systemroot%\system32\rundll\*.* >

< %systemroot%\winn32\*.* >

< %systemroot%\Java\*.* >

< %systemroot%\system32\test\*.* >

< %systemroot%\system32\Rundll32\*.* >

< %systemroot%\AppPatch\Custom\*.* >

< %APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x >

< %PROGRAMFILES%\PC-Doctor\Downloads\*.* >

< %PROGRAMFILES%\Internet Explorer\*.tmp >

< %PROGRAMFILES%\Internet Explorer\*.dat >

< %USERPROFILE%\My Documents\*.exe >

< %USERPROFILE%\*.exe >

< %systemroot%\ADDINS\*.* >

< %systemroot%\assembly\*.bak2 >

< %systemroot%\Config\*.* >

< %systemroot%\REPAIR\*.bak2 >

< %systemroot%\SECURITY\Database\*.sdb /x >

< %systemroot%\SYSTEM\*.bak2 >

< %systemroot%\Web\*.bak2 >

< %systemroot%\Driver Cache\*.* >

< %PROGRAMFILES%\Mozilla Firefox\0*.exe >

< %ProgramFiles%\Microsoft Common\*.* >

< %ProgramFiles%\TinyProxy. >

< %USERPROFILE%\Favorites\*.url /x >
[2009/06/30 18:00:51 | 000,000,402 | -HS- | M] () -- C:\Users\EmilyBlemily\Favorites\desktop.ini

< %systemroot%\system32\*.bk >

< %systemroot%\*.te >

< %systemroot%\system32\system32\*.* >

< %ALLUSERSPROFILE%\*.dat /x >

< %systemroot%\system32\drivers\*.rmv >

< dir /b "%systemroot%\system32\*.exe" | find /I " " /c >

< dir /b "%systemroot%\*.exe" | find /I " " /c >

< %PROGRAMFILES%\Microsoft\*.* >

< %systemroot%\System32\Wbem\proquota.exe >

< %PROGRAMFILES%\Mozilla Firefox\*.dat >

< %USERPROFILE%\Cookies\*.txt /x >

< %SystemRoot%\system32\fonts\*.* >

< %systemroot%\system32\winlog\*.* >

< %systemroot%\system32\Language\*.* >

< %systemroot%\system32\Settings\*.* >

< %systemroot%\system32\*.quo >

< %SYSTEMROOT%\AppPatch\*.exe >

< %SYSTEMROOT%\inf\*.exe >

< %SYSTEMROOT%\Installer\*.exe >

< %systemroot%\system32\config\*.bak2 >

< %systemroot%\system32\Computers\*.* >

< %SystemRoot%\system32\Sound\*.* >

< %SystemRoot%\system32\SpecialImg\*.* >

< %SystemRoot%\system32\code\*.* >

< %SystemRoot%\system32\draft\*.* >

< %SystemRoot%\system32\MSSSys\*.* >

< %ProgramFiles%\Javascript\*.* >

< %systemroot%\pchealth\helpctr\System\*.exe /s >

< %systemroot%\Web\*.exe >

< %systemroot%\system32\msn\*.* >

< %systemroot%\system32\*.tro >

< %AppData%\Microsoft\Installer\msupdates\*.* >

< %ProgramFiles%\Messenger\*.* >

< %systemroot%\system32\systhem32\*.* >

< %systemroot%\system\*.exe >

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install\\LastSuccessTime: 2012-06-08 07:00:54

========== Alternate Data Streams ==========

@Alternate Data Stream - 127 bytes -> C:\ProgramData\TEMP:5D432CE3
< End of report >
 
OTL Extras.Txt


OTL Extras logfile created on: 6/8/2012 9:37:49 PM - Run 1
OTL by OldTimer - Version 3.2.47.0 Folder = C:\Users\EmilyBlemily\Downloads
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.46 Gb Total Physical Memory | 1.81 Gb Available Physical Memory | 52.44% Memory free
7.10 Gb Paging File | 5.62 Gb Available in Paging File | 79.14% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 283.40 Gb Total Space | 87.82 Gb Free Space | 30.99% Space Free | Partition Type: NTFS
Drive E: | 14.65 Gb Total Space | 6.37 Gb Free Space | 43.50% Space Free | Partition Type: NTFS

Computer Name: EMILYBLEMILY-PC | User Name: EmilyBlemily | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)
.html [@ = ChromeHTML] -- C:\Program Files\Google\Chrome\Application\chrome.exe (Google Inc.)

[HKEY_USERS\S-1-5-21-545074801-1890879557-10709314-1000\SOFTWARE\Classes\<extension>]
.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"VistaSp2" = Reg Error: Unknown registry data type -- File not found

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{049D8AD7-3DA4-4CF3-9387-906F8F521D66}" = lport=3702 | protocol=17 | dir=in | svc=fdrespub | app=%systemroot%\system32\svchost.exe |
"{0793483B-F796-406C-BD1B-C9AA9D4DABAD}" = rport=139 | protocol=6 | dir=out | app=system |
"{1208BC09-5653-4E3A-A071-0E6B88219790}" = lport=139 | protocol=6 | dir=in | app=system |
"{1E462902-2157-4F0F-BC37-212485BE446F}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{289CAA40-6D76-44F5-9333-5BC7FA5D133A}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{30130CC1-1596-4428-88B1-08D62E25B15A}" = rport=445 | protocol=6 | dir=out | app=system |
"{35E8266B-FA7D-4389-9839-FB74D0A88ADD}" = rport=10243 | protocol=6 | dir=out | app=system |
"{36C2C543-0184-4AF7-9A1E-6EA9473F24AB}" = rport=3702 | protocol=17 | dir=out | svc=fdphost | app=%systemroot%\system32\svchost.exe |
"{3BFA7ED0-692A-4D48-BCCA-990C24068ED3}" = lport=9322 | protocol=6 | dir=in | name=ekdiscovery |
"{3DF20307-BAEF-4F85-B082-D23CFF8DC36A}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{3E765294-E500-45D8-8EEB-42AC3F21F024}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{447C727A-F05E-4E26-A240-075FEA7E0B74}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{4962232C-8F74-4C0D-9669-2CE680E7021C}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{504F558D-C29F-478C-91BB-A9626224B4EF}" = lport=5353 | protocol=17 | dir=in | name=bonjour port 5353 |
"{543FCF54-87FA-4B9F-91B7-785799EBDC06}" = rport=137 | protocol=17 | dir=out | app=system |
"{5B999B73-642F-4D8D-90D4-DB44ABBF0952}" = rport=138 | protocol=17 | dir=out | app=system |
"{5D8C7F16-071F-4C70-9F5B-43167ABD960B}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{62081A3A-B694-452C-B049-1359CCBE481F}" = lport=445 | protocol=6 | dir=in | app=system |
"{6ABB0D41-EF69-4842-B8B6-1965BDABAEB1}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{6B1317C0-ECD3-40DB-B2A6-53C23C7A9F9B}" = lport=10243 | protocol=6 | dir=in | app=system |
"{6D6AE0CC-C010-4A70-8DC3-6C3847A107C7}" = lport=138 | protocol=17 | dir=in | app=system |
"{82A0BB29-E805-4202-B42B-0FAC463B56A9}" = rport=3702 | protocol=17 | dir=out | svc=fdrespub | app=%systemroot%\system32\svchost.exe |
"{8B49477A-3A51-4202-80DE-EFDF37E64C91}" = lport=2869 | protocol=6 | dir=in | app=system |
"{8F036554-1C45-4852-98E8-F0286DEDDFC8}" = lport=137 | protocol=17 | dir=in | app=system |
"{A2BA2111-1A62-45D3-8EDA-8590E762E2C6}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{A528E95E-7EAF-4FEF-9F1E-897734B8D3DA}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{C2F7963A-92DA-4B60-AE92-6979CCEA368C}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{CC2BF264-B13A-4129-8646-E5BBF1098B73}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{D508EA25-883C-4FC8-A83B-02510AD8553A}" = lport=3702 | protocol=17 | dir=in | svc=fdphost | app=%systemroot%\system32\svchost.exe |
"{D9FDBE4F-6846-40C1-8308-14B51D6FBB23}" = lport=6004 | protocol=17 | dir=in | app=c:\program files\microsoft office\office12\outlook.exe |
"{E62C75CF-FC14-41A3-8BBB-494C74AFC11C}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe |
"{FA204B0C-E9FE-4ADC-A66E-0E1172A2E287}" = lport=2869 | protocol=6 | dir=in | app=system |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{038EAA8B-AF41-4016-B192-6023FDE9B100}" = protocol=6 | dir=in | app=c:\program files\kodak\aio\firmware\kodakaioupdater.exe |
"{1007E762-3499-47A0-A09B-DBE42303C628}" = protocol=6 | dir=in | app=c:\program files\common files\dell\vlc\vlc.exe |
"{1CBB0EF1-5CD3-4C0D-9216-821CC666E247}" = protocol=6 | dir=out | app=system |
"{1DFDB745-FC8E-4F11-808A-D33A50C70834}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{21C07FA5-D225-4A54-ADF2-57E9D9299AA3}" = protocol=6 | dir=in | app=c:\program files\kodak\aio\center\networkprinterdiscovery.exe |
"{2405E0B7-4D62-420E-A3C9-404E9CCB4596}" = dir=in | app=c:\program files\windows live\messenger\wlcsdk.exe |
"{2577CBFF-888E-4C0E-8E64-64547A395E23}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{2863E25A-55EE-481A-80DC-F265CEA18937}" = protocol=17 | dir=in | app=c:\program files\kodak\aio\firmware\kodakaioupdater.exe |
"{2CC92E2F-7915-4C7D-860C-23CF00E06AF3}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{2D49B3DD-164A-400D-882B-01F01D16C076}" = protocol=17 | dir=in | app=c:\program files\kodak\aio\center\aiohomecenter.exe |
"{2D60F6C4-9F1F-4345-851E-A6CD0B20F383}" = protocol=17 | dir=in | app=c:\program files\dell video chat\dellvideochat.exe |
"{2FB74133-C15F-4223-815F-9C0447C4E6FD}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{332CE318-9277-42C2-A950-DC2AC428CA5F}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{3B12F423-46E2-4504-B9FF-926FD2C3A3A2}" = protocol=17 | dir=in | app=c:\program files\common files\dell\advanced networking service\hnm_svc.exe |
"{405A2BDB-B392-4425-8DA2-4FE6A4392978}" = dir=in | app=c:\program files\cyberlink\powerdvd dx\powerdvd.exe |
"{41756036-6871-4F4D-886C-F6507A465140}" = protocol=6 | dir=in | app=c:\program files\mcafee\common framework\frameworkservice.exe |
"{55BA488C-D261-4A52-83B7-3EFC84740E25}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{58211428-80FE-4192-BF2B-031EAC8259FD}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{6327376A-A14D-4B8D-9801-3DED0FDE944D}" = dir=in | app=c:\program files\cyberlink\powerdvd dx\pdvddxsrv.exe |
"{654E1975-4F6B-4FA2-8833-C66203A3990E}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{68601E3B-7DB5-4CDA-85FA-DCF0338C385F}" = protocol=17 | dir=in | app=c:\program files\dell remote access\ezi_ra.exe |
"{6E661947-E8A0-4FE5-99B1-D317FB3A9040}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{777D9B75-EE21-49E9-9A2B-2033E700A2F6}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{7B652045-5586-45C4-840F-C0EF38479527}" = protocol=17 | dir=in | app=c:\program files\mcafee\common framework\frameworkservice.exe |
"{805FED0B-8298-4E8B-844B-200D26A8FA89}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"{80D51791-4B97-4901-937D-A1403A2D4498}" = protocol=17 | dir=in | app=c:\program files\kodak\aio\center\kodak.statistics.exe |
"{83F15F99-8A4E-41ED-B8FC-E3ADF74A3A00}" = dir=in | app=c:\program files\windows live\sync\windowslivesync.exe |
"{86E81FC0-D7FB-4445-A0B8-20262952172B}" = protocol=6 | dir=in | app=c:\program files\dell video chat\dellvideochat.exe |
"{8CA7D2CD-4EDF-433B-B246-E646992C12F7}" = dir=in | app=c:\program files\common files\apple\apple application support\webkit2webprocess.exe |
"{8F16FA6A-B71F-40F1-8385-497C67795357}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{93EB2DDE-67E7-4DD9-922E-0F071D9B2259}" = protocol=6 | dir=in | app=c:\programdata\kodak\installer\setup.exe |
"{9AB8C96E-B3C2-460E-863F-CF5DE54DE808}" = dir=in | app=c:\program files\windows live\messenger\msnmsgr.exe |
"{9D71AD5D-0A29-4F63-B04F-120E4B828282}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{A1798E57-3F33-4215-A7BC-E1C3DA95136F}" = protocol=6 | dir=in | app=c:\program files\dell remote access\ezi_ra.exe |
"{A45A9F3A-3AA7-4826-A63C-C4C7D1E72BFB}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{B77C4A34-9DCB-4CB6-8834-6826F7E9D186}" = protocol=6 | dir=in | app=c:\program files\kodak\aio\center\kodak.statistics.exe |
"{B97C07E5-16AB-4545-9702-9D77F80CAAB0}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{BBE60DEA-6F4D-4361-A4CF-FFAFE8E8E592}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{C0F6C54F-0460-4340-9E60-A392CF0D2BB4}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{CED34DC6-8679-42BD-A6EF-B75AFAB914EC}" = protocol=17 | dir=in | app=c:\program files\common files\dell\vlc\vlc.exe |
"{D651B305-40E1-4B34-AD78-D0FE29B26CE3}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{DB136640-EB92-4AAB-AF57-FF358120E0BD}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{E0DC88A3-1A47-4503-9777-F0619181F0CD}" = protocol=17 | dir=in | app=c:\program files\kodak\aio\center\networkprinterdiscovery.exe |
"{E2EE3367-EC52-4E67-8B46-D9ABD258AB89}" = dir=in | app=c:\program files\skype\phone\skype.exe |
"{E5383007-6E9F-44A3-9779-4C40244C71EA}" = protocol=6 | dir=in | app=c:\program files\kodak\aio\center\aiohomecenter.exe |
"{F1C7C102-6A4E-4801-B084-1EFF42E459E1}" = protocol=17 | dir=in | app=c:\programdata\kodak\installer\setup.exe |
"{F732DC63-7501-4FB6-98F9-694B108E6E8C}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{F7E299AF-F941-42E3-AB0E-A9EAB0F3593B}" = protocol=6 | dir=in | app=c:\program files\common files\dell\advanced networking service\hnm_svc.exe |
"TCP Query User{64C566DF-FDF3-4F6D-88D3-CAC4A0B1C6CA}C:\program files\internet explorer\iexplore.exe" = protocol=6 | dir=in | app=c:\program files\internet explorer\iexplore.exe |
"UDP Query User{803F57DC-DC9E-4D1B-85E3-3430FA8E5AE5}C:\program files\internet explorer\iexplore.exe" = protocol=17 | dir=in | app=c:\program files\internet explorer\iexplore.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00203668-8170-44A0-BE44-B632FA4D780F}" = Adobe AIR
"{020D8396-D6D9-4B53-A9A1-83C47E2E27AA}" = Windows Live Call
"{023D64D7-E7B4-47C7-BE6E-B7C2E8960D08}" = Citrix online plug-in (Web)
"{053C30EA-D4C6-47A0-8537-8D231D9BE873}" = DELL0703
"{08E81ABD-79F7-49C2-881F-FD6CB0975693}" = Roxio Creator Data
"{09760D42-E223-42AD-8C3E-55B47D0DDAC3}" = Roxio Creator DE
"{0AAA9C97-74D4-47CE-B089-0B147EF3553C}" = Windows Live Messenger
"{0ED7EE95-6A97-47AA-AD73-152C08A15B04}" = Dell DataSafe Local Backup
"{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}" = Dell DataSafe Online
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}" = Roxio Creator Tools
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26A24AE4-039D-4CA4-87B4-2F83216011FF}" = Java(TM) 6 Update 30
"{27EF8E7F-88D1-4ec5-ADE2-7E447FDF114E}" = Kodak AIO Printer
"{2A981294-F14C-4F0F-9627-D793270922F8}" = Bonjour
"{2F7D5734-056F-4A0A-A1C7-CA1AAE5BB1EB}" = Angry Birds
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager
"{3138EAD3-700B-4A10-B617-B3F8096EE30D}" = Dell Edoc Viewer
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{415B2719-AD3A-4944-B404-C472DB6085B3}" = Cisco EAP-FAST Module
"{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}" = Banctec Service Agreement
"{48B41C3A-9A92-4B81-B653-C97FEB85C910}" = C4USelfUpdater
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4AB8B41B-3AF1-46BE-99B0-0ACD3B300C0A}" = Junk Mail filter update
"{54A4839E-87F8-4BD1-9682-A349E9943F0A}" = Amazon Unbox Video
"{56BA241F-580C-43D2-8403-947241AAE633}" = center
"{63C1109E-D977-49ED-BCE3-D00D0BF187D6}" = Windows Live Mail
"{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}" = Live! Cam Avatar Creator
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{669C7BD8-DAA2-49B6-966C-F1E2AAE6B17E}" = Cisco PEAP Module
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD DX
"{6A92E5C5-0578-443D-91F3-92ECE5F2CAE2}" = Windows Live Writer
"{6F8EAC65-314D-4D86-9557-BC9312AACCB0}" = Citrix online plug-in (USB)
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}" = Roxio Creator Audio
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{7BE15435-2D3E-4B58-867F-9C75BED0208C}" = QuickTime
"{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
"{8144262B-25B4-44F6-8204-FCC8EF50179F}" = Citrix online plug-in (DV)
"{83770D14-21B9-44B3-8689-F7B523F94560}" = Cisco LEAP Module
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A74E887-8F0F-4017-AF53-CBA42211AAA5}" = Microsoft Sync Framework Runtime Native v1.0 (x86)
"{8FFC5648-FAF8-43A3-BC8F-42BA1E275C4E}" = Choice Guard
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISER_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISER_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISER_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISER_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISER_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISER_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_ENTERPRISER_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_ENTERPRISER_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_ENTERPRISER_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISER_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISER_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISER_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2007
"{90120000-00BA-0409-0000-0000000FF1CE}_ENTERPRISER_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0114-0409-0000-0000000FF1CE}" = Microsoft Office Groove Setup Metadata MUI (English) 2007
"{90120000-0114-0409-0000-0000000FF1CE}_ENTERPRISER_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_ENTERPRISER_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_ENTERPRISER_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{91120000-0030-0000-0000-0000000FF1CE}" = Microsoft Office Enterprise 2007
"{91120000-0030-0000-0000-0000000FF1CE}_ENTERPRISER_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{9422C8EA-B0C6-4197-B8FC-DC797658CA00}" = Windows Live Sign-in Assistant
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Dell Touchpad
"{A29549FD-65F3-440C-A552-6B8114CF319D}" = Skype Toolbars
"{A83279FD-CA4B-4206-9535-90974DE76654}" = Apple Application Support
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9668246-FB70-4103-A1E3-66C9BC2EFB49}" = Dell DataSafe Local Backup - Support Software
"{AA59DDE4-B672-4621-A016-4C248204957A}" = Skype™ 5.5
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.2)
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{B4089055-D468-45A4-A6BA-5A138DD715FC}" = Bing Bar
"{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}" = Roxio Creator Copy
"{B935C985-A17F-484B-8470-09E4FC27DC26}" = Dell-eBay
"{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}" = Microsoft Sync Framework Services Native v1.0 (x86)
"{BE94C681-68E2-4561-8ABC-8D2E799168B4}" = essentials
"{BFBCF96F-7361-486A-965C-54B17AC35421}" = ocr
"{C4972073-2BFE-475D-8441-564EA97DA161}" = QuickSet
"{CCD3F3D0-C85A-4BB7-ADDA-CA68019631D5}" = Angry Birds Seasons
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D9D754A1-EAC5-406C-A28B-C49B1E846711}" = Windows Live Essentials
"{DA5BDB2A-12F0-4343-8351-21AAEB293990}" = PreReq
"{E0B3F290-186B-46C8-BA95-F3D6542C2407}" = Angry Birds Rio
"{E0F274B7-592B-4669-8FB8-8D9825A09858}" = KODAK AiO Software
"{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center (Support Software)
"{EA74A293-3FAC-4D1B-AE3A-3BD47FADDC20}" = Citrix online plug-in (HDX)
"{ED439A64-F018-4DD4-8BA5-328D85AB09AB}" = Roxio Creator DE
"{EF53BFAB-4C10-40DB-A82D-9B07111715C6}" = aioscnnr
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F66A31D9-7831-4FBA-BA02-C411C0047CC5}" = Dell Remote Access
"{F69E83CF-B440-43F8-89E6-6EA80712109B}" = Windows Live Communications Platform
"{F6CB42B9-F033-4152-8813-FF11DA8E6A78}" = Dell Dock
"{F73A5B18-EB75-4B2C-B32D-9457576E2417}" = Windows Live Photo Gallery
"{FDD810CA-D5E3-40E9-AB7B-36440B0D41EF}" = Windows Live Sync
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Advanced Audio FX Engine" = Advanced Audio FX Engine
"Amazon Add to Wish List IE Extension" = Amazon Add to Wish List IE Extension 1.1
"Amazon MP3 Downloader" = Amazon MP3 Downloader 1.0.9
"avast" = avast! Free Antivirus
"Broadcom 802.11 Application" = Dell Wireless WLAN Card Utility
"CitrixOnlinePluginPackWeb" = Citrix online plug-in - web
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Creative OA009" = Integrated Webcam Driver (1.00.02.0825)
"cube_gaps_help2" = cube_gaps_help2 Screen Saver
"Dell Video Chat" = Dell Video Chat
"Dell Webcam Central" = Dell Webcam Central
"ENTERPRISER" = Microsoft Office Enterprise 2007
"Free Audio CD Burner_is1" = Free Audio CD Burner version 1.4.7
"Free YouTube Download_is1" = Free YouTube Download version 3.0.14.908
"Free YouTube to MP3 Converter_is1" = Free YouTube to MP3 Converter version 3.10.11.923
"Google Chrome" = Google Chrome
"GoToAssist" = GoToAssist 8.0.0.514
"InstallShield_{54A4839E-87F8-4BD1-9682-A349E9943F0A}" = Amazon Unbox Video
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.61.0.1400
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Mozilla Firefox (3.6.10)" = Mozilla Firefox (3.6.10)
"TVWiz" = Intel(R) TV Wizard
"Uninstall_is1" = Uninstall 1.0.0.1
"WinLiveSuite_Wave3" = Windows Live Essentials

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-545074801-1890879557-10709314-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Amazon Kindle" = Amazon Kindle

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 6/8/2012 4:05:34 PM | Computer Name = EmilyBlemily-PC | Source = Bonjour Service | ID = 100
Description = mDNSCoreReceiveResponse: Unexpected conflict discarding 23 3.1.168.192.in-addr.arpa.
PTR EmilyBlemily-PC.local.

Error - 6/8/2012 4:05:46 PM | Computer Name = EmilyBlemily-PC | Source = WinMgmt | ID = 10
Description =

Error - 6/8/2012 4:18:42 PM | Computer Name = EmilyBlemily-PC | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 9.0.8112.16421, time stamp
0x4d76255d, faulting module ntdll.dll, version 6.0.6002.18541, time stamp 0x4ec3e3d5,
exception code 0xc0000374, fault offset 0x000b06b7, process id 0x136c, application
start time 0x01cd45b39bceb87b.

Error - 6/8/2012 7:53:39 PM | Computer Name = EmilyBlemily-PC | Source = Windows Search Service | ID = 3083
Description =

Error - 6/8/2012 7:53:40 PM | Computer Name = EmilyBlemily-PC | Source = Windows Search Service | ID = 3100
Description =

Error - 6/8/2012 7:57:56 PM | Computer Name = EmilyBlemily-PC | Source = EventSystem | ID = 4609
Description =

Error - 6/8/2012 7:58:20 PM | Computer Name = EmilyBlemily-PC | Source = WinMgmt | ID = 10
Description =

Error - 6/8/2012 8:18:43 PM | Computer Name = EmilyBlemily-PC | Source = Bonjour Service | ID = 100
Description = mDNSCoreReceiveResponse: Received from 192.168.1.3:5353 25 3.1.168.192.in-addr.arpa.
PTR EmilyBlemily-PC-2.local.

Error - 6/8/2012 8:18:43 PM | Computer Name = EmilyBlemily-PC | Source = Bonjour Service | ID = 100
Description = mDNSCoreReceiveResponse: Unexpected conflict discarding 23 3.1.168.192.in-addr.arpa.
PTR EmilyBlemily-PC.local.

Error - 6/8/2012 8:19:31 PM | Computer Name = EmilyBlemily-PC | Source = WinMgmt | ID = 10
Description =

[ Media Center Events ]
Error - 3/22/2011 10:15:13 PM | Computer Name = EmilyBlemily-PC | Source = MCUpdate | ID = 0
Description = DownloadPackgeTask.SubTasksComplete: failed downloading package NetTV.

Error - 12/12/2011 9:40:03 AM | Computer Name = EmilyBlemily-PC | Source = MCUpdate | ID = 0
Description = Failed to wait on MCUpdate mutex with exception: 'The wait completed
due to an abandoned mutex.'.

[ System Events ]
Error - 6/8/2012 9:02:19 PM | Computer Name = EmilyBlemily-PC | Source = netbt | ID = 4321
Description = The name "OWNER-PC :0" could not be registered on the interface
with IP address 192.168.1.3. The computer with the IP address 192.168.1.4 did not
allow the name to be claimed by this computer.

Error - 6/8/2012 9:02:25 PM | Computer Name = EmilyBlemily-PC | Source = netbt | ID = 4321
Description = The name "KAYLA-PC :0" could not be registered on the interface
with IP address 192.168.1.3. The computer with the IP address 192.168.1.7 did not
allow the name to be claimed by this computer.

Error - 6/8/2012 9:12:25 PM | Computer Name = EmilyBlemily-PC | Source = netbt | ID = 4321
Description = The name "OWNER-PC :0" could not be registered on the interface
with IP address 192.168.1.3. The computer with the IP address 192.168.1.4 did not
allow the name to be claimed by this computer.

Error - 6/8/2012 9:12:31 PM | Computer Name = EmilyBlemily-PC | Source = netbt | ID = 4321
Description = The name "KAYLA-PC :0" could not be registered on the interface
with IP address 192.168.1.3. The computer with the IP address 192.168.1.7 did not
allow the name to be claimed by this computer.

Error - 6/8/2012 9:22:28 PM | Computer Name = EmilyBlemily-PC | Source = netbt | ID = 4321
Description = The name "OWNER-PC :0" could not be registered on the interface
with IP address 192.168.1.3. The computer with the IP address 192.168.1.4 did not
allow the name to be claimed by this computer.

Error - 6/8/2012 9:22:34 PM | Computer Name = EmilyBlemily-PC | Source = netbt | ID = 4321
Description = The name "KAYLA-PC :0" could not be registered on the interface
with IP address 192.168.1.3. The computer with the IP address 192.168.1.7 did not
allow the name to be claimed by this computer.

Error - 6/8/2012 9:32:40 PM | Computer Name = EmilyBlemily-PC | Source = netbt | ID = 4321
Description = The name "OWNER-PC :0" could not be registered on the interface
with IP address 192.168.1.3. The computer with the IP address 192.168.1.4 did not
allow the name to be claimed by this computer.

Error - 6/8/2012 9:32:46 PM | Computer Name = EmilyBlemily-PC | Source = netbt | ID = 4321
Description = The name "KAYLA-PC :0" could not be registered on the interface
with IP address 192.168.1.3. The computer with the IP address 192.168.1.7 did not
allow the name to be claimed by this computer.

Error - 6/8/2012 9:42:42 PM | Computer Name = EmilyBlemily-PC | Source = netbt | ID = 4321
Description = The name "OWNER-PC :0" could not be registered on the interface
with IP address 192.168.1.3. The computer with the IP address 192.168.1.4 did not
allow the name to be claimed by this computer.

Error - 6/8/2012 9:42:49 PM | Computer Name = EmilyBlemily-PC | Source = netbt | ID = 4321
Description = The name "KAYLA-PC :0" could not be registered on the interface
with IP address 192.168.1.3. The computer with the IP address 192.168.1.7 did not
allow the name to be claimed by this computer.


< End of report >
 
Good news :)

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    Code: 
    :OTL
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
[2011/03/02 00:25:10 | 000,000,120 | ---- | C] () -- C:\Users\EmilyBlemily\AppData\Local\Vpayilita.dat
[2011/03/02 00:25:10 | 000,000,000 | ---- | C] () -- C:\Users\EmilyBlemily\AppData\Local\Tfumuwonezonuso.bin
@Alternate Data Stream - 127 bytes -> C:\ProgramData\TEMP:5D432CE3

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • You will get a log that shows the results of the fix. Please post it.

====================================================================

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

===================================================================

Last scans....

1. Download Security Check from HERE, and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

    NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


3. Download Temp File Cleaner (TFC)
  • Double click on TFC.exe to run the program.
  • Click on Start button to begin cleaning process.
  • TFC will close all running programs, and it may ask you to restart computer.


4. Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • NOTE. If Eset won't find any threats, it won't produce any log.
 
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