Generic Threat 37

[Funkmaster]

I reas on this forum to download Avast then FARBAR, scan and post the results for help and advice. Can anyone help me decipher what it says and what to do as I am a complete numpty with regards to laptops and PC's. ******PLEASE SOMEONE HELP!!!! ********

Anyway this is what it says:.... OOH, NOW IT WON'TEVEN LET ME SEND IT!!!!

 

[learninmypc]

I think what you're saying is you're supposed to be posting the FARBER results in this part of the forum,here https://www.techspot.com/community/forums/virus-and-malware-removal.28/

 

[Funkmaster]

Heres a glimpse of the issues the est are attached in the file.

Users shortcut scan result (x64) Version: 25-01-2017 01
Ran by Terry White (27-01-2017 18:22:20)
Running from C:\Users\Terry White\Downloads
Boot Mode: Normal
==================== Shortcuts =============================
(The entries could be listed to be restored or removed.)


Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu Places\01 - File Explorer.lnk -> C:\Windows\explorer.exe (Microsoft Corporation)
Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu Places\03 - Documents.lnk -> C:\Users\Terry White\Documents ()
Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu Places\04 - Downloads.lnk -> C:\Users\Terry White\Downloads ()
Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu Places\05 - Music.lnk -> C:\Users\Terry White\Music ()
Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu Places\06 - Pictures.lnk -> C:\Users\Terry White\Pictures ()
Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu Places\07 - Videos.lnk -> C:\Users\Terry White\Videos ()
Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu Places\08 - Homegroup.lnk -> Microsoft.Windows.Homegroup
Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu Places\09 - Network.lnk -> Microsoft.Windows.Network
Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu Places\10 - UserProfile.lnk -> C:\Users\Terry White ()

 

[learninmypc]

Heres a glimpse of the issues the est are attached in the file.

Users shortcut scan result (x64) Version: 25-01-2017 01
Ran by Terry White (27-01-2017 18:22:20)
Running from C:\Users\Terry White\Downloads
Boot Mode: Normal
==================== Shortcuts =============================
(The entries could be listed to be restored or removed.)


Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu Places\01 - File Explorer.lnk -> C:\Windows\explorer.exe (Microsoft Corporation)
Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu Places\03 - Documents.lnk -> C:\Users\Terry White\Documents ()
Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu Places\04 - Downloads.lnk -> C:\Users\Terry White\Downloads ()
Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu Places\05 - Music.lnk -> C:\Users\Terry White\Music ()
Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu Places\06 - Pictures.lnk -> C:\Users\Terry White\Pictures ()
Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu Places\07 - Videos.lnk -> C:\Users\Terry White\Videos ()
Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu Places\08 - Homegroup.lnk -> Microsoft.Windows.Homegroup
Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu Places\09 - Network.lnk -> Microsoft.Windows.Network
Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu Places\10 - UserProfile.lnk -> C:\Users\Terry White ()

Go to the link I gave you, start a thread there & post the entire results there & you'll be helped. I know nothing about the results.

 

[Funkmaster]

I think what you're saying is you're supposed to be posting the FARBER results in this part of the forum,here https://www.techspot.com/community/forums/virus-and-malware-removal.28/

Thank you very much kind sir.

 

[Cycloid Torus]

"I am a complete numpty" Safest numpty solution is a clean reinstall.

 

[learninmypc]

Thank you very much kind sir.

Yes, exactly