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Help with a new build problem!

By zero ยท 36 replies
May 8, 2006
  1. nork

    nork TS Maniac Posts: 306

    Right click on "my computer", click on properties, click on advanced. Go to "startup and recovery" and click on "settings".
    Under system failure if there is'nt a check on "automatically restart" then check it and then click on "ok", click on "ok on the next page that comes up.

    Now your pc may, instead of restarting, show you a page with info on it that we can decipher to get a better idea. Now restart your pc and if you do get such a page please write down all the info just as you see on the screen and report it back to us.

    Once you have done that you can, if you want, you can go back and take the check mark off "restart" but you dont have to. Either way, you won't do any harm to your pc doing what i am telling you and it may help solve the problem.

    DonNagual, this is in line with what you said about reading the event errors, thats why i am mentioning this to zero. I'm not the kind of person to ignore other posters, especially when i know they know their stuff! Of course, pointing out eventid.com ties in with what we are doing here as well.

    And the multimeter tutorial also falls in line with what is going on here.
  2. DonNagual

    DonNagual TechSpot Ambassador Posts: 2,404

    No worries at all mate! That is one of the reasons I love computers (and this forum). There are a billion ways to go about troubleshooting and tweaking and everyone has there own way.

    Someone comes along with a problem and hundreds of people read it and give advice. You go about it one way, another person from a different angle or worded differently, and SOMEONE will be able to help the original poster. That's all that matters here, is getting systems working, one at a time. So Cheers!
  3. zero

    zero TS Rookie Topic Starter

    Thanks a bunch guys. I will give the multimeter testing a shot hopefully tonight! I will also try the check in automatically restart. But I am a little confused. You want me to have the check in there or not? I currently is there. I suppose i'll try it without and see how it goes.

    As for the event viewer, under system it seems there are several different things here. I will post them here. All are here multiple times.

    source: disk
    message: The driver detected a controller error on \Device\Harddisk0\D.

    source: atapi
    message: A parity error was detected on \Device\Ide\IdePort2.

    source: IPNATHLP
    message: The DNS proxy agent encountered an error while obtaining the local list of name-resolution servers. Some DNS or WINS servers may be inaccessible to clients on the local network. The data is the error code.

    source: ati2mtag
    message: CPLIB :: Open Session - Failed to load the library

    under the applications it has several but they are all fear.exe. I assume this is from when it reboots during the game.
  4. nork

    nork TS Maniac Posts: 306

    Sorry, what i wanted was no check mark on "automatic restart" I do see that i confused you, sorry. No check on automatic restart, that way you may get an error page and you can give us the info on it.

    Since your ide is mentioned in your first 2 error messages, you could go to device mgr and delete your ide and when your pc boots back up it will add it back in. I have done that many times but i cant remember if i did it the same way on my primary master. After all, that involves the c: drive and you may not want to lose that. I would have to check that first and get back to you, unless someone here has the answer. But, for instance, if its the secondary ide then i delete or uninstall it in dev mgr then restart the pc and let windows re-install ide driver.

    DonNagual - thanks
  5. zero

    zero TS Rookie Topic Starter

    I've tried taking the check out and I received an error message with this code:

    0X0000008E (0XC0000005, 0X00000000, 0XB8143AD4, 0X00000000)
  6. DonNagual

    DonNagual TechSpot Ambassador Posts: 2,404

    What version of windows are you running? If you have XP, have you installed SP2? If not, you need to. SP2 has a fix for the random 0X0000008E errors.
  7. zero

    zero TS Rookie Topic Starter

    I have XP with SP2.
  8. nork

    nork TS Maniac Posts: 306

    heres some info on it

    more from microsoft:

    Im not sure that they apply exactly to your situation but you could look around some more at microsoft. I did and found this:


    This is making me think you have a hardware problem. What is the last drivers you installed on your pc?
    I forget, have you run memtest on your ram?
  9. zero

    zero TS Rookie Topic Starter

    I wonder. Do you guys think it would pay for me to write zeros and start from scratch? It makes me wonder since I have SP2. I'll check all my drivers first though, but as far as I know i'm up to date.
  10. DonNagual

    DonNagual TechSpot Ambassador Posts: 2,404

    Reinstalling windows MIGHT fix your problem but only if this is a driver/software issue. If it is a hardware issue, then you will just have the problems again.

    I'd recommend you post some mini-dumps for us to have a look at. Read this thread first:


    It is a comprehensive thread, but well worth your time to follow it's instructions.
  11. nork

    nork TS Maniac Posts: 306

    Not to ignore what DonNagual says, if all that fails then you cant go wrong writing zeroes to your h drive. I do that with all new installs i do, saves me from running into issues later!

    If you do decide to do that then what i would also reccomend would be to take all out of the case and start out with ONLY video, ram, keyboard, mouse, and h drive. Do the zero write then get win xp and sp1 and 2 installed and running well first. Then add in each item you want to add, a second hard drive, printer, other usb items, etc etc. Make sure each is running well. Personally i dont even install sp2 yet, but thats just me, i dont trust it, lol. When all done and all is well then install back into the case.

    Have you done this before? Either way, we can help you if you decide to go that route. And if you do go this way then dont forget to make a copy of all items you want to keep that are on your hard drive(s).
    One thing i do know is that some hardware installs well when done after win xp is installed rather than installing the hardware while xp is being installed.
  12. nork

    nork TS Maniac Posts: 306

    One more thing, especially with video cards. Installing the newest drivers can cause problems, sometimes the second newest are best to use.
    Although with win xp sp2, it would seem you want to have the latest drivers, but only if they correct problems with sp2. Another thing, i never use beta drivers, i use the drivers just before the beta drivers.
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