Help with internet explorer it is very very slow

By Jigaman ยท 7 replies
Nov 19, 2008
  1. Hi,
    I was wondering if anybody could help me, i use IE 8 beta and its very slow starting up, and especially slow when starting loading a web page , it is also very slow opening blank tabs. i have 1 meg. dsl line. and i am using windows Xp, all my software is updated and i have scanned for viruses and spyware.Below i have put HJT cos thats what everyone else with my problem seemed to be doing . Thanks
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

    I'll go throught the log and help you with this but I will begin by saying:

    1. You have way too many programs/processes starting up!
    Go to Start> Run> type in 'msconfig' without quotes> enter> Selective Startup> Startup tab> UNCHECK everything Except the Kasperky antivirus and firewall, touchpad if laptop> Apply> OK> Reboot

    You will get a nag message that you can just close after checking 'don't show this message again'. Stay in Selective Startup.

    Tell me how much time you picked up!

    And why are you running 5 IE processes?
  3. Jigaman

    Jigaman TS Rookie Topic Starter

    Thank you very much for your help, i shaved off about half the startup time. i only left a few startup processes running because either i wanted them to run or i didnt know what they did. i think the reason for the 5 IE process was because when i ran Hijack i might of had 5 tabs open in my browser but thats just a suggestion. any other advice you have especially with speeding IE up, i will be most gratful.

    Thanks Jigaman
    Ps. i attached a new HJT file after changes
  4. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

    I have grouped process according to their use and described most. If you aren't using the programs, each should be checked for removal by HijackThis, then on the reboot into Safe Mode, each should be UNCHECKED on Startup. If you do not use or plan to use any of ther, they should be uninstalled in Add/Remove Programs in the Control Panel and finally, the Services either chnaged to Manual or Disabled..
    Please re-open HiJackThis and scan.*Check* the boxes next to all the entries listed below according to the information I gave about their use. To remove, check:
    1. You are loading processes related to remote control of the system. If you are not actively using these processes, they should be stopped and/or removed. They are legitimate programs but should only have limited use:
    CHECK all of the following for removal:
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    (This is the BackWeb updater. It is bundled with Logitech (and other) products, installed with their programs and makes frequent accesses to the internet. It checks for software upgrades from Logitech.It does not need to run and should be removed)

    File Sharing or P2P sites constantly expose the system to adware/spyware and viruses. I encourage you to remove BitComet:
    Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis and reboot into Safe Mode:
    Start> Run> tyoe in 'msconfig' without quotes> Selective Startup> Startup tab: IF you stopped these processes and are not actively using them, they should be UNCHEKED:
    Control Panel? Add/Remove Programs> UNINSTALL any of the following for which you have removed the running processes:
    Start> Run> services.msc> right click> Properties on each Service and set as follows:
    Search for each of the following files. IF found> right click> Delete. Please do this before the search: Tools> Folder Options> View tab> CHECK 'show hidden files ad folders'.
    When through, go back and UNCHECK 'show hidden files and folders'.

    Reboot the system into Normal Mode. You will get a nag message that you can close after checking 'don't show this message again'. Stay in Selective Startup.

    Please give system status.
  5. Jigaman

    Jigaman TS Rookie Topic Starter

    thanks again Bobbye,
    startup is much faster now, i did what u said, except for the logitech process as i would like to keep that running.
    if theres anything else plz tell me.
    Thanks Jigaman
  6. Jigaman

    Jigaman TS Rookie Topic Starter

    i just realized a problem, maybe you could fix. the extra function buttons on my bluetooth logitech mouse no longer seem to work, after i completed the task in your last post.can u fix that i tried but they still don't work

    thanks Jigaman
  7. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

    Since this is not about a mouse problem, try opening the Control Panel> Mouse> reset the button.

    Keep in mind that you are using IE8, which as far as I know, is still in beta testing. Things will go wrong- that's what beta is about- finding and fixing problems!

    Update Java:
    There is no malware in the log. But you still have unnecessary processes loading at start. NONE of these need to start on boot. That means they will run in the background. This uses resources you may want available for other features.
    Please review them. If you agree, have HijackThis remove the processes and disable the programs. Change their Services from Automatic to Manual Startup type.

    It is a part of iTunes music sharing or Adobe CS3 applications
    RocketDock is a smoothly animated, alpha blended application launcher. It provides a nice clean interface to drop shortcuts on for easy access and organization.
    LClock is a program that makes the Windows' clock look like a Windows Longhorn Clock.
    Media detector for Picasa's automatic photo organizer
    Nokia PC Suite software connects your Nokia device to your Windows PC for fast file transfer and smooth synchronization.
    The Crucial System Scanner automatically analyzes your computer memory information and suggests an upgrade that's guaranteed compatible. Maybe you did this scan once, but the process is still loading. Stop it.
    To remove: Reopen HijackThis> scan> check each box for process you want removed.
    When finished with all> close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis and reboot into Safe Mode

    To stop at Startup> use msconfig to UNCHECK

    To disabled the Service or change to Manual: Start> Run> services.msc> click on the Service> change Startup type.

    To uninstall programs you don't use, to include all versions of Java "except v7u10:
    Control Panel> Add/Remove Programs> uninstall here.

    When finished, reboot intoNormal Mode. Please give system status at this point.
  8. Jigaman

    Jigaman TS Rookie Topic Starter

    sorry still havent had time to update java, but did everything else except for the clock and rocketdock as i want them.
    thanks Jigaman
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