Boot into safe mode. See how HERE.
http://www.bleepingcomputer.com/forums/tutorial61.html
Turn off system restore.(XP/ME only) See how HERE.
http://www.bleepingcomputer.com/forums/tutorial56.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.
http://www.bleepingcomputer.com/forums/tutorial62.html
Click start/run and type services.msc into the run box and press the enter key.
Locate this service.
Microsoft Windows System
Double click on it and select stop, if it`s running. Set the startup type to disabled. Click apply/ok.
Run HJT with no other programmes open. Have HJT fix the following, by placing a tick in the little box next to(if there).
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
http://www.javacoolsoftware.com/sbupdate.html
O4 - HKLM\..\Run: [Microsoft Windows System] BE.tmp
O4 - HKLM\..\RunServices: [Microsoft Windows System] BE.tmp
O20 - Winlogon Notify: SensSrv - senssrv.dll (file missing)
Click on the fix checked button.
Locate this file(if there) and delete it. BE.tmp
Reboot into normal mode and turn system restore back on.
Regards Howard
