I am a Mac user who is trying to help my mother figure out an issue with her Compac. Talk about blind leading the blind. Anyways... a few days ago, her internet stopped connecting. It is high speed/no router. I hooked up my laptop & it worked, so I know it's not Mediacom.
I was on the phone with a tech guy at Mediacom & after he had me perform many steps, he said the problem is found in device manager and Network Connections Sharing Center. When I go to the Network Connections Sharing Center & manging net connections: all that shows up is dial-up. When I go to Device Manager, there is only one item listed & it has a yellow triangle with a ! The guy who was trying to talk me through this had me try to delete & reboot- no luck.
Any insight would be greatly appreciated!
I was on the phone with a tech guy at Mediacom & after he had me perform many steps, he said the problem is found in device manager and Network Connections Sharing Center. When I go to the Network Connections Sharing Center & manging net connections: all that shows up is dial-up. When I go to Device Manager, there is only one item listed & it has a yellow triangle with a ! The guy who was trying to talk me through this had me try to delete & reboot- no luck.
Any insight would be greatly appreciated!
