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HP p6367c BSOD

mbrinsley
By mbrinsley
Feb 21, 2011
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  1. Can you help me with MiniDump files on a HP p6367c 8gigs ram and 1tb hard drive. HP had me delete the five prev mindump files and pull the x4 ram sticks out and cmos battery fwo minutes. Still get bsod when inserting thumb drive, and when I logged in remote today.

    HP is not helping. Sent it back to factory, get it back with new software install ... still BSOD.
    Win7 64bit
    Home Premium
    Total CPUs 4
    8g ram, all four slots filled, two sockets are blue
    system board Pegatron Eureka3 Intel G45/G43/P45/P43
    Intel Core Quad CPU q8300 2.50GHz
    Mem sticks 2gb x4 Hynix Semiconductor (Hyundai Electronics)
    Hard Drive WDC WD10EADS-65M2BX NOTE: I did all the software and Firmware updates and ONE update on the HP site has you create a CD with a FIX to patch the 1TB or higher hard drives fail to store creating BSOD, ... I have already applied this and everything passes DIAGs.
    NOTE: THere are two DMP files in the attached Zip file, THANKS
     

    Attached Files:

    Feb 21, 2011
    #1
  2. mbrinsley

    mbrinsley TS Rookie Topic Starter

    Notes

    I zipped the two DMP files so they would be under 200k ... as you forum states.
    and I copied the DMP files to the desktop to take off Administrator restrictions to be able to share them here.
     
    Feb 22, 2011
    #2
  3. mbrinsley

    mbrinsley TS Rookie Topic Starter

    Learning more: Blue Screen Viewer Results

    022011-18158-01.dmp 2/20/2011 9:05:19 PM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffffb00`c20db718 00000000`00000001 fffff960`002e199d 00000000`00000007 win32k.sys win32k.sys+1fb59 x64 C:\Windows\minidump\022011-18158-01.dmp 4 15 7600 278,536

    022011-22183-01.dmp 2/20/2011 3:17:35 PM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffffb00`c1e6db28 00000000`00000001 fffff960`0022199d 00000000`00000007 ntoskrnl.exe ntoskrnl.exe+70740 x64 C:\windows\minidups\022011-22183-01.dmp 4 15 7600 278,544

    Looked up a bunch of posts on TechSpot (thanks) but still do not know why random BSOD's... Memory? Faulty WD hard drive (being it is a known issue with UP and 1TB hard drives:)
    Some 1Tb, 1.5Tb, and 2Tb 5400rpm Hard Drives May Not Save Data Properly
    BUT ... I already downloaded and applied the CD boot patch.
    AND: Size of Disk Drive Does Not Match Specifications (Windows 7 and Windows Vista)

    I can't post the HP links ... yet, but you can find them under HP.com p6367c Hard Drives and Storage
    I will check WD for hard drive Diag and run in full.

    I do know that this computer was originally hooked up both the blue and white monitor connections, VGA and DVI; When found out, this was corrected, but we have tried it both ways correctly Only DVI, then Only VGA currently and still BSOD.
     
    Feb 22, 2011
    #3

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